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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,185 Reviews

1,185 Reviews of Ferman MINI of Tampa Bay - Service Center

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June 01, 2021

Great and friendly service. Went in as a walk in and was set up within 24 hours to have my break sensors and pads along with a fuel valve that was throwing up check engine problems. When the light came back More

by OrangePill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist was extremely polite and walked me over to the BMW side to the financing department when it was unnecessary but appreciated , David Hart
June 01, 2021

MINI is a great dealership in Palm Harbor David was my customer service guy that I dealt with and he is very patient and kind and very helpful with everything More

by jibbaqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
May 31, 2021

The service advisor David was extremely helpful with my requests and provided me with excellent service. I will continue to do business with them again. More

by ebauer3184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Hart
May 31, 2021

Excellent customer service from check-in to completion of services! Matthew always provides an explanation of recommended services and fees. In addition, I always appreciate the follow up inquiry following c More

by Minitee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

The service department is fantastic. Friendly professional people helped me to feel at home. Matt has been my service advisor since the first day at the Pinellas County location and has a wonderf More

by m.a. taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete in parts was very helpful, David Hart
May 27, 2021

Awesome service at Feeman. Always worth the trip up to have a high quality team provide care for my Mini!! It was why I always use Ferman! More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Voorheis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
May 27, 2021

Bob and Santos were absolutely awesome! My second time purchasing with Bob and couldn't ask for a better experience! I will definitely be back for my next mini and any car services needed. Thank you so mu More

by natrexdogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Annis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manolo Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Cox in BMW side!
May 26, 2021

Warm & welcoming dealer... I’m a 1st time Mini owner and found the cost of repairs high, but so far the quality has been premium. More

by KobsED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
May 24, 2021

Good communication. Matt Maynard kept me in know. Car was completed to my satisfaction. Would recommend to anyone. Mini parts are super expensive for some reason but thats the nature of the beast i guess. More

by binghamrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Everything was great. What I don’t like is that there is a minimum 25 word requirement to complete this survey. USA USA USA USA !!!! More

by ebauer3184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hart
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