Ferman MINI of Tampa Bay - Service Center

I bought my dream car from Ferman mini and was distraught when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like a valued customer and meet all of my car’s needs. I definitely believe that I made the right choice purchasing from Ferman mini and they made right choice in Mr. Santos! More

They were helpful and courteous, got me in quickly and fixed the problem. There isn’t much else to add for this service, good quality. fixed the problem. There isn’t much else to add for this service, good quality. More

First time at this dealership and owning a Mini so we were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicl were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicle serviced here. More

The Lyft rides provided was a great supplement to not having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. More

These guys are great. I loved the video they took of the car from the mechanic. Very helpful and great use of technology. I would recommend them to anyone. car from the mechanic. Very helpful and great use of technology. I would recommend them to anyone. More

Having been in the car dealership business for many years myself , I am pleased to say that everyone has been very helpful. Matt in service did an awesome job helping me facilitate a repair with my daughter’ myself , I am pleased to say that everyone has been very helpful. Matt in service did an awesome job helping me facilitate a repair with my daughter’s car . He pays attention to every detail, explains everything and answers all questions. I highly recommend Matt in service and will be going to him for any future repairs. More

You quote me $800 for a rear brake job. I went elsewhere and got both front and rear brakes done for $650. You also lied about expensive oil leaks and got both front and rear brakes done for $650. You also lied about expensive oil leaks More

Matthew is our service advisor. He is always willing to listen to us when we are trying to pin point a particular noise or problem. He is very knowledgeable and respectful. We will always request Matthew listen to us when we are trying to pin point a particular noise or problem. He is very knowledgeable and respectful. We will always request Matthew when we come in for service. More

David made me feel welcome to the service area. He did answer any questions that I had. The work was done in a timely manner. answer any questions that I had. The work was done in a timely manner. More

I always feel my mini is in good hands when I take her in for service. I also like the fact that a video was provided. Everyone is courteous, friendly, and professional. An added bonus is a wash and vacuum, for service. I also like the fact that a video was provided. Everyone is courteous, friendly, and professional. An added bonus is a wash and vacuum, the free snack area, and this is a pet friendly establishment where I can bring my little fur child Gracie along for the visit. More