Ferman MINI of Tampa Bay - Service Center

The customer service at Ferman Mini is excellent. They offer a comfortable environment and are always willing to help. We've worked with Matthew multiple times for both maintenance and major repairs. Each offer a comfortable environment and are always willing to help. We've worked with Matthew multiple times for both maintenance and major repairs. Each time Matthew and the service technicians have gone above and beyond with thoroughness open communication. More

MINI is a great dealership in Palm Harbor David was my customer service guy that I dealt with and he is very patient and kind and very helpful with everything customer service guy that I dealt with and he is very patient and kind and very helpful with everything More

Great and friendly service. Went in as a walk in and was set up within 24 hours to have my break sensors and pads along with a fuel valve that was throwing up check engine problems. When the light came back set up within 24 hours to have my break sensors and pads along with a fuel valve that was throwing up check engine problems. When the light came back on and I came back they quickly diagnosed the problem, and were upfront on the lack of necessity instead of trying to milk me for every dollar. Great experience every time and will be back for oil changes and hopefully not needing to for anything else. David and the rest of the Ferman staff are all extremely helpful and go above and beyond. Thanks again! More

The service advisor David was extremely helpful with my requests and provided me with excellent service. I will continue to do business with them again. requests and provided me with excellent service. I will continue to do business with them again. More

Excellent customer service from check-in to completion of services! Matthew always provides an explanation of recommended services and fees. In addition, I always appreciate the follow up inquiry following c services! Matthew always provides an explanation of recommended services and fees. In addition, I always appreciate the follow up inquiry following completion of services! More

Awesome service at Feeman. Always worth the trip up to have a high quality team provide care for my Mini!! It was why I always use Ferman! have a high quality team provide care for my Mini!! It was why I always use Ferman! More

Bob and Santos were absolutely awesome! My second time purchasing with Bob and couldn't ask for a better experience! I will definitely be back for my next mini and any car services needed. Thank you so mu purchasing with Bob and couldn't ask for a better experience! I will definitely be back for my next mini and any car services needed. Thank you so much 💓 More

The service department is fantastic. Friendly professional people helped me to feel at home. Matt has been my service advisor since the first day at the Pinellas County location and has a wonderf professional people helped me to feel at home. Matt has been my service advisor since the first day at the Pinellas County location and has a wonderful approach including personal texting and constant communication through text which is a first for me! More

Warm & welcoming dealer... I’m a 1st time Mini owner and found the cost of repairs high, but so far the quality has been premium. found the cost of repairs high, but so far the quality has been premium. More