Findlay Toyota

Emilio is always very friendly and helpful he answers his text messages promptly. An assist to this company text messages promptly. An assist to this company More

my dash cam is not working after the change oil. .its working when we give my car to them to change oil.. .its working when we give my car to them to change oil.. More

I brought my truck in for a/c changing temp and light on ac button flashing, was told needed ac discharge and recharge, which I understand to see if leaking or low on freon, then was told that blend motor d ac button flashing, was told needed ac discharge and recharge, which I understand to see if leaking or low on freon, then was told that blend motor door was stuck in window defrost mode and not blowing properly, approved repair, but when got truck it was still blowing was still changing temp, and this all seemed to have started after bringing my truck in for oil change on July 25 th, I was shown picture of dirty cabin filter and opted not change at that time, then after getting truck back from ac repair and still not working, I did some research what possible problem could be, either a clogged evap drain or dirty evap coil, I had to go under my truck to use compressed air to unclog drain and under dash to clean evap coil, I believe I had mentioned that to Jordan to check out for me, however where Im lacking confidence is in the tech that serviced my truck, I'm not sure why he didn't find that issue and found a issue with blend motor door being stuck and that would fix the issue with my ac, it didn't and I don't believe that was causing any issues to begin with, it was all from evap drain being clogged and not allowing water to drain out and get rid of moisture in system, after I did that myself ac has been blowing just as cold as when came in before oil change, So in essence I feel that was an unnecessary repair that wasn't going to fix issue, Ive been a pretty LOYAL customer to Findlay Toyota for the last 10 years, between my trucks and my wife's cars we have boughten 5 cars through you, we have brought our vehicles in for service and maintenance through you, not sure if any of this counts as loyalty to you or not, but I bring my vehicles to Toyota with understanding your product your techs would be able to perform what needs to be repaired and not me having to figure issues out myself and fix, I don't want to work on my own vehicles and don't have time, that's why I bring to you, LOYALTY!, so not sure if any of this means to much or not, but Im thinking I should look for a different place to repair my vehicles, anyways hope this finds its way to someone that it means something to, More

Fantastic service! Excellent people! Very happy with Finley Toyota service center in Henderson. Thank you. Excellent people! Very happy with Finley Toyota service center in Henderson. Thank you. More

Findlay-Toyota Service Dept was observed to be efficient and professional in dealing with its clients. All staff demonstrated courtesy and exceptional customer service. The dealership physical complex was s and professional in dealing with its clients. All staff demonstrated courtesy and exceptional customer service. The dealership physical complex was spacious and massive which, as a result, provided clients comfort and ease. More

Everyone is so nice here. Even if they aren’t working directly with you. An employee even helped me figure out the coffee/hot water station! The only thing I’d suggest is perh Even if they aren’t working directly with you. An employee even helped me figure out the coffee/hot water station! The only thing I’d suggest is perhaps other options to watch on the televisions (not everyone is into sports and news) Perhaps a nice enclosed outdoor (nonsmoking) area to sit as well when the weather is nice. I am happy with the service though. Wait was long but they made it comfortable. And I had the choice to be driven home. But I chose to wait there. The technicians were honest and I didn’t feel like they were pressuring me to pay for more work than the car needed. More

Great experience at Findley. They really make things easy. They need to bring back the car wash, it was a nice touch. They really make things easy. They need to bring back the car wash, it was a nice touch. More

Well-staffed. Service agent patient in responding to questions about technician recommendations. Upselling is not an issue. Service agent patient in responding to questions about technician recommendations. Upselling is not an issue. More

Laddie was easy to work with and his communication was exceptional throughout the entire process making the car buying transaction a smooth one. It was a great experience! exceptional throughout the entire process making the car buying transaction a smooth one. It was a great experience! More

Great service, fast and very nice waiting room lots of space and great coffee/hot chocolate machines space and great coffee/hot chocolate machines More