Findlay Toyota

On the evening of Wednesday, June 15th, my catalytic converter from my 2022 Tundra Platinum (pulling our Sea-Doo) was stolen when I was parked at the Hilton Lake Las Vegas parking garage. Living in San converter from my 2022 Tundra Platinum (pulling our Sea-Doo) was stolen when I was parked at the Hilton Lake Las Vegas parking garage. Living in San Diego, we've used this hotel before as a stopover for houseboat trips on Powell and Mead without mishaps. This time, someone bit me. I was stranded with the rest of the caravan of people moving onward. I started making calls and it seemed as we may have completely lost our vacation. Shoutout to these guys at Findlay! Especially, Will in service and Jesse in parts. These guys found a replacement cat in LA and was able to get it shipped with the necessary gaskets to be received Saturday morning. They had the cat installed and I was on my way by 11:30AM Saturday. Just a quick little note about Will. During my difficult time of explaining to my kids about a lost vacation, Will noticed how frazzled and stressed this situation put me in. Will talked to me as a friend, not a service advisor and calmed me down. He also was able to get us a loaner car when earlier, he mentioned none were available. He made this difficult experience manageable, and I can't thank him enough. In talking to my insurance, she was amazed they were able to get me back on the road so quickly. In these times where cats are stolen like they are, inventory is scarce. I guess we just got lucky but without the sense of urgency from these guys at Findlay, who knows how long I would have been stuck. Thanks again to the entire team! More

Findlay is the best for all your Toyota needs. Great customer service and my repairs are always done competently. Thank you! Great customer service and my repairs are always done competently. Thank you! More

Tommy went above and beyond to help me get the car I’ve wanted for months. He always made sure to keep in contact with me and let me know when something was available as soon as possible. He paid attentio wanted for months. He always made sure to keep in contact with me and let me know when something was available as soon as possible. He paid attention to what I wanted and made sure to only show me what I was asking for. He’s by far the best salesman I’ve worked with before and he actually cares about his customers and not only about his sales! I will definitely be telling everyone who needs a car to go see him! More

I had previously done business with Findlay in Arizona. So, I expected that my experience with Findlay in Henderson would be just as good. Actually, it was better than that. I interacted with sales prof So, I expected that my experience with Findlay in Henderson would be just as good. Actually, it was better than that. I interacted with sales professional Richard Runyon online for a period of time before I actually traveled to Henderson. Richard basically took care of everything for me. I believe that it was a relatively easy transaction thanks to him. In the future, if I should need another vehicle, I will absolutely think of and contact him for his assistance. Thank you to everyone there. More

My salesman is always amazing I have purchased 10 cars from John Gartrell he goes above and beyond times 1000 the dealership is outstanding to start with but John makes it so much better and the reason we from John Gartrell he goes above and beyond times 1000 the dealership is outstanding to start with but John makes it so much better and the reason we keep coming back every time it’s an amazing experience John wouldn’t have it any other way great dealer and great salesman More

Purchased my 2022 RAV4 hybrid from Findlay and received a good price, even with the current "market adjustment" that all of the dealerships have. Another local dealership quoted me a price for exact same ve good price, even with the current "market adjustment" that all of the dealerships have. Another local dealership quoted me a price for exact same vehicle that was $6,000 over the price I paid at Findlay. John Gartrell, the sales associate, did a great job of keeping me updated on the arrival of the vehicle and always responded quickly whenever I had questions. I would highly recommend. More

Just purchased my new RAV4 hybrid from Findlay. The sales associate, John Gartrell, did a great job of keeping me updated about the delivery and taking care of many details. I would highly recomm The sales associate, John Gartrell, did a great job of keeping me updated about the delivery and taking care of many details. I would highly recommend. More

Friendly staff. Very thorough with the services done. They updated me step by step on everything. Very thorough with the services done. They updated me step by step on everything. More

So normally I’m very happy with the service I have received in the past. I don’t usually have the car washed during service. But, this time I did. I had also asked Thomas if they could Vacuum the inte received in the past. I don’t usually have the car washed during service. But, this time I did. I had also asked Thomas if they could Vacuum the interior and floors. As I am going on a trip. When I got the car it hadn’t been vacuumed at all so I sent it back to be done. When I arrived at home I noticed that they only did the front floors and seats. The back hadn’t been done. I sent it back once and can’t believe they still did it half assed. If I didn’t have a service contract I would not be returning for service. Very poor customer service this last time. Although Thomas was Great More

I love this dealership. I have had my car serviced there twice now and the staff are great, the facilities clean and comfortable for waiting. They also provide excellent per I have had my car serviced there twice now and the staff are great, the facilities clean and comfortable for waiting. They also provide excellent perks like a free uber ride if needed, descent espresso/coffee and snacks. Unexpectedly the service rep I used also was able to get me non-toyota parts and have them installed on my 4runner (springs). I love this place. Try it and see. More