Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chevrolet
Carrollton, TX
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,469 reviews
June 25, 2021
Very customer oriented. Was able to schedule spot in one call, check in at dealership a breeze, work completed early, adjuster called promptly when ready, and then great follow up on how visit went. call, check in at dealership a breeze, work completed early, adjuster called promptly when ready, and then great follow up on how visit went. More
by TXBev
June 24, 2021
Thank you Lloyd for going above and beyond on getting me into my dream truck. Your hard work never went unnoticed! Go see Lloyd and the guys at Five Star for all your needs! into my dream truck. Your hard work never went unnoticed! Go see Lloyd and the guys at Five Star for all your needs! More
by Ashley Spurlock
Employees Worked With
June 24, 2021
Very quick repair. Employees were courteous, professional and friendly. The facility was very clean. Lobbies were clean and comfortable. All communications with George Miller were professional. and friendly. The facility was very clean. Lobbies were clean and comfortable. All communications with George Miller were professional. More
by rellim1234567
Employees Worked With
June 24, 2021
Took my car in to the service department and was taken car of by Brian which was a great service advisor and also very knowledgeable explained to me was was wrong with my car and the steps taken to correc car of by Brian which was a great service advisor and also very knowledgeable explained to me was was wrong with my car and the steps taken to correct it while also giving me advice to look for in the future very friendly staff service is second to none over all great experience. Would give 6 stars if I could since I can’t recommend them enough and will definitely be coming back in the future with them More
by Andres R.
Employees Worked With
Brian Withem
June 13, 2021
I'm always impressed with a good customer experience. I I'm always impressed with a good customer experience. I had an impeccable one. Jomar, Ron, Lee, Alan and Jason were friendly, gracious and genuinely I'm always impressed with a good customer experience. I had an impeccable one. Jomar, Ron, Lee, Alan and Jason were friendly, gracious and genuinely glad to see me in the dealership. As a sales person, I know the value of the gift my father gave me 50 years ago. Always make people feel good about spending their hard earned money in your store. As a teenager working in a grocery store to assisting seniors to hear better, this lesson has served me well. I experienced that in 🌟 🌟 🌟 🌟 🌟 Chevrolet. Thanks More
by David
June 07, 2021
Great experience from the beginning. Even though they didn’t have a truck on the lot because of the computer chip shortage, they helped me test drive a similar model from the used lot and were very froen didn’t have a truck on the lot because of the computer chip shortage, they helped me test drive a similar model from the used lot and were very froendly. The staff exceeded my expectations. More
by Mike G
Employees Worked With
June 05, 2021
Lloyd was a pleasure to work with. We never felt pressure and had "fun" purchasing our new Equinox! Go see Lloyd you will not regret it!! pressure and had "fun" purchasing our new Equinox! Go see Lloyd you will not regret it!! More
by ltarver
Employees Worked With
May 27, 2021
Lloyd was awesome he did exactly what he said he would do .. I would definitely recommend him to my family and friends.The best service I’ve ever experienced... .. I would definitely recommend him to my family and friends.The best service I’ve ever experienced... More
by geterguy21
May 26, 2021
Jomar did me right. He provided any information I requested or connected me with the right person. He delivered my car free of any problems; and, provided me w/all the paperwork explaining as he read requested or connected me with the right person. He delivered my car free of any problems; and, provided me w/all the paperwork explaining as he read. He is a very conscientious, smart young man that will do good and go far in his career. Thank you very much, I will not hesitate to do business with 5 Star in the future! More
by Suzanne
May 26, 2021
Five Star Chevrolet really deserves its name! I purchased a new Equinox from them and the experience was easy and awesome. The staff I worked with were knowledgeable and personable; they all have such great a new Equinox from them and the experience was easy and awesome. The staff I worked with were knowledgeable and personable; they all have such great customer service. I highly recommend purchasing a car with these folks. More
by Hrgirl
