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Five Star Ford

North Richland Hills, TX

4.9
8,584 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,584 reviews

July 21, 2020

Quick, Efficient, Friendly Service! Jerry Chenausky was an excellent salesperson! He was very helpful throughout the entire process! He wasn't pushy at all and wanted to find the best de More

by Joseph M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chenausky
July 21, 2020

I had a great experience purchasing my vehicle. As a first time buyer, I was nervous. Mr. Hilsinger made the process very easy for me. Everything was explained very well to me. More

by Selenecuevas96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

Buying my new truck here was an excellent experience. My salesperson Alfred was very helpful and knowledgeable. David in Finance was great to deal with as well. Couldn’t have had a better experience in More

by ddickens74
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
July 18, 2020

I got a truck , he tried to make a great deal for me. Afterwards, I had an issue and he resolved it as best as he could. He is amazing and knowledgeable while very helpful. I highly recommend him. If you More

by Mmoo.goodarzi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad, goodarzi
July 16, 2020

Easy and pleasant! There is a reason we returned to this dealership and to Alfred. We continue to have great and quick experiences with both! We love the 2 fords we ha More

by krelaford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
July 15, 2020

I got a beautiful Ford Edge and I absolutely love it. I just wanted to personally Thank Alfred El-Darazi for all of his hard work along the way. He was patient with me and answered every question that I h More

by tmcgilveary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2020

couldnt have had a better experience possible I dealt with Sam and TUTman , super professional but also gave you the fealing as if you've known each each other for a lifetime, i've purchased many More

by dgomez659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2020

I purchased a car from Five Star Ford and had a great car-buying experience! I saw the car I wanted online, low price and met everything I needed. Completed car application online, got a call a few minut More

by ataylor2
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Thomas
July 07, 2020

Superb experience! Best dealership I have ever dealt with, especially John Hilsinger who bent over backwards to support, instruct, explain everything - all with great friendliness. I’ll recommend your d More

by Debbie
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department bent over backwards to help John with a net.
July 06, 2020

Fast and knowledgeable service. They worked hard to find exactly what we asked for and more. Financing was expedient and reflected the great value Ford offers. More

by daepps10
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
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