Five Star Ford

We drove 90 miles from outside Canton Texas to purchase our vehicle. Sam Limo was our salesperson & made the process go smoother than we have ever had before. When we communicated by email he responded qui our vehicle. Sam Limo was our salesperson & made the process go smoother than we have ever had before. When we communicated by email he responded quickly & had all the answers to our questions. It was well worth the drive to North Richland Hills. If you need a new or used vehicle, Sam is the Man!!! More

I got my dream car!! Thank you so much to Jeff Smith for helping me out! Thank you also to David Welch for helping me finance my car! helping me out! Thank you also to David Welch for helping me finance my car! More

I recently bought a 2017 Acura TLX from here and it was very easy from finding the car to signing the papers. Everyone was very helpful. This is my second car purchased from this dealership and I 10/10 wou very easy from finding the car to signing the papers. Everyone was very helpful. This is my second car purchased from this dealership and I 10/10 would recommend buying from here again. More

Decent experience It was a decent experience overall. We were able to get the vehicle we wanted. The price could have been better all in. Trade in was lower than exp It was a decent experience overall. We were able to get the vehicle we wanted. The price could have been better all in. Trade in was lower than expected and we could not bundle all discounts as expected, especially on a rainy Memorial Day purchase. A middle name error on paperwork was a minor bump in the road but it was overcome very well. More

Excellent Customer Service We were immediately impressed with Ford when, upon arrival, Sam Limo had our requested car ready to test-drive. He greeted us warmly and maintained a We were immediately impressed with Ford when, upon arrival, Sam Limo had our requested car ready to test-drive. He greeted us warmly and maintained a consistent positive attitude and inviting presence throughout the entire experience. Sam worked with us on pricing, and made the whole process smooth. Additionally, our Finance representative David "MIT" Welch was quite informative in providing several warranty and financing plan options. He, like Sam, was extremely personable and welcoming. Overall, we truly enjoyed our time at Ford, and witnessed the true family-like environment that this company boasts. On top of that, we are loving our new vehicle! More

Outstanding! Alfred and Casey provided outstanding customer service! They were able to show me the vehicles I wanted to see and provide pricing in a very quick man Alfred and Casey provided outstanding customer service! They were able to show me the vehicles I wanted to see and provide pricing in a very quick manner. Both were very easy to work with and I enjoyed dealing with them throughout the buying process. Financing was a breeze thanks to Tut - I suppose there really is something to the "Tut Experience." All in all, my experience at Five Star Ford was a pleasure and I'll definitely do business there again. In the meantime, I'll recommend Alfred and Casey to anyone I know who is in the market for a new vehicle. More

Great Expierence I am very happy with my visit to Five Star Ford in North Richland Hills. From the time I walked in the door, I was taken care of. Olle Jackson was a I am very happy with my visit to Five Star Ford in North Richland Hills. From the time I walked in the door, I was taken care of. Olle Jackson was a pleasure to work with and was very helpful in getting me the truck that I wanted. Jason Volk made the finance part of the purchase very easy and straight forward. I would recommend this dealership to everyone looking to buy a Ford. More

Traveled from Austin to Go Here I saw a used truck that had just gone live on the website with no pictures and contacted the dealership. Alfred was calling and texting me within 20 m I saw a used truck that had just gone live on the website with no pictures and contacted the dealership. Alfred was calling and texting me within 20 min to see how he could help. He sent me pictures and videos of the truck so we could make a decision on whether to drive 4hrs or not. Very helpful and answered all our questions. We drove up the and Alfred had the truck sitting up front with a full tank of gas and sped us through the review, test drive, and purchasing process as quickly as he could so we could get back on the road. I highly recommend him. Jason Volk in finance was helpful explaining everything that we actually needed and which items were not that useful. Helped us get a good rate at a good monthly rate. More

New Truck Alfred was great! He was knowledgeable and friendly. Got me into a new truck and lowered my payment. Five Star had lots to choose from and everybody Alfred was great! He was knowledgeable and friendly. Got me into a new truck and lowered my payment. Five Star had lots to choose from and everybody was very accommodating. More

Used Truck Purchase We were very pleased with 5 Star Ford and John Hilsinger, in particular. He answered all of our questions and was not pushy when we needed a little t We were very pleased with 5 Star Ford and John Hilsinger, in particular. He answered all of our questions and was not pushy when we needed a little time to think about our purchase. The process of buying the truck and trading in two vehicles was very smooth and pleasant. I will shop with them again. More