Five Star Ford

One Stop Shopping First you start your Five Star Ford experience with sales rep Rick Dike. Rick goes beyond "the extra mile" in providing customer service. He listens First you start your Five Star Ford experience with sales rep Rick Dike. Rick goes beyond "the extra mile" in providing customer service. He listens to you, gives input based on what you say. He then finds a vehicle to meet your need. My family and my friends have purchased more than 9 vehicles from Rick in almost 10 years. His attitude toward the customer has never changed: meet the need of the customer. Second, after purchasing the vehicle, your Service Department rep should be Michael Fitch. Michael always has a smile on his face. He knows you by name. He explains what is happening with the vehicle. His "can do" attitude is great. Every employee you meet at Five Star Ford NRH says hello, smiles and asked what he or she can do to help you. This goes from the receptionist all the way through your car buying process to the Service Department reps at check out. As far as financing our most recent car purchase, Hannah Smith covered every detail when explaining what was happening, what was being signed. She explained the various aspects of the warranties we have for the car. She gave suggestions on some of the products offered. Lee Clanton covers the different "options" with the car. He helps set up the radio stations, set up your phone, and many other things. Five Star Ford NRH is the only dealership to go to for great customer service. Five Ford NRH is the only place we go for a vehicle. No need to shop around. More

Always go to Lee when we want honesty and integrity. Many dealerships lacking in this area. Bought a fully loaded F150. Lee got the price lower than we expected. After given the runaround at a few other deal dealerships lacking in this area. Bought a fully loaded F150. Lee got the price lower than we expected. After given the runaround at a few other dealerships, Lee as usual came through. New truck done in a couple of hrs. Not only that went way and above afterwards to ensure we got the things promised. Go see Lee More

Greg Foster is hands down the best Salesman, He get things done, leaving his customers completely satisfied. Thank you Greg for everything. I look forward to sending people your way. things done, leaving his customers completely satisfied. Thank you Greg for everything. I look forward to sending people your way. More

Crystal and John are the dynamic dual!! Great to work with! I would recommend buying from them anytime. Service in vehicles is always great, never had any problems. with! I would recommend buying from them anytime. Service in vehicles is always great, never had any problems. More

Second Purchase with Crystal Sanders and John Little Crystal and John helped us last year and we decided to purchase another truck from Five Star Ford. They are very professional, attentive and answered Crystal and John helped us last year and we decided to purchase another truck from Five Star Ford. They are very professional, attentive and answered all of our question. David Welch was great as well. He answered our question made us feel comfortable while we were singing our docs. Overall it was a great experience the first and the second time around. More

great and lee was excellent ..highly recommend him. harvey Just a great experience. Lee spent additional time explaining all the new ways to operate our ford edge...harvey and karen miller highly recommend Le Just a great experience. Lee spent additional time explaining all the new ways to operate our ford edge...harvey and karen miller highly recommend Lee More

Great service. Especially our salesman Alfred he is awesome. Great customer service very attentive and polite is there to help find what you are looking for. awesome. Great customer service very attentive and polite is there to help find what you are looking for. More

It was the best experience out of all the dealerships I visited. The staff was super nice and very helpful. They made a way for me to find the best car at the best price! visited. The staff was super nice and very helpful. They made a way for me to find the best car at the best price! More

Rick Dike and Tut Every bit of my dealing with 5 star Ford was indeed 5 stars. Setting up an initial appointment was extremely easy. Mr. Dike is an early morning pers Every bit of my dealing with 5 star Ford was indeed 5 stars. Setting up an initial appointment was extremely easy. Mr. Dike is an early morning person so he was available for me to test out a vehicle before work. He allowed me to take the vehicle for a drive and answered any questions I had. He had picked the perfect vehicle for me based on the preferences I had given over the phone. I loved the truck from the moment it started. I went back in a couple of hours to start the buying process because the deal offered was very fair and I knew the truck would not last long on the lot. I then worked with Tut in the finance department. He was friendly, straight forward, and extremely efficient. He gave me the information I needed without keeping me there for too long. I think we were finished with the paperwork etc in about 30-40 minutes. I definitely recommend this dealership and visiting Rick and Tut. They are excellent and I anticipate they will be responsive to any future contact I may need. Thank you from a very happy customer. More

Attentive and Professional Alfred was great and very informative. He went over all features of the vehicle multiple times! I will come here in the future for sure. Alfred was great and very informative. He went over all features of the vehicle multiple times! I will come here in the future for sure. More