
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Above and beyond John , my car dealer was thorough, pleasant, professional and stayed very determined to find me exactly what I was wanting and that’s exactly what he John , my car dealer was thorough, pleasant, professional and stayed very determined to find me exactly what I was wanting and that’s exactly what he did. Will refer him to everyone I know in the market for a car. More
Treat you like Family They have been an amazing group of people to work with. Unfortunately this is the 3rd vehicle wr have had to purchase with our kids in the last 6 mont They have been an amazing group of people to work with. Unfortunately this is the 3rd vehicle wr have had to purchase with our kids in the last 6 months and the guys at 5 Star Ford have been nothing but amazing. From the sales guys to the finance department. Will be going back to them for the next vehicle in the future. More
The Entire Team Was Fantastic Every single person I worked with at Five Star Ford was fantastic -- Jared Wingard is knowledgeable, responsive, and inspires confidence, and the rest Every single person I worked with at Five Star Ford was fantastic -- Jared Wingard is knowledgeable, responsive, and inspires confidence, and the rest of the Team are folks that get the job done in a way that makes me want to come back. More
I had an excellent experience with sales guy Casey and Finance David “MIT”. They both helped out with everything I wanted and made the process go smoothly Finance David “MIT”. They both helped out with everything I wanted and made the process go smoothly More
Rick Delivered Again! Rick Dike found the vehicle I wanted and delivered the next day. He always performs the highest level of service when we come in. David H Rick Dike found the vehicle I wanted and delivered the next day. He always performs the highest level of service when we come in. David Hill was excellent in preparing our finance paperwork and explained everything completely. I We would only give the young lady that went over our truck a 3 Star rating. I know millenials think everyone knows the ends and outs of technology, but she blew through the inter workings of how the truck works. Instead of first setting us up with the online app, she atttempted to begin explaining how things worked. She went so fast, we became frustrated with her explanations and were ready to leave before we actually knew how the systems worked and what each button did. She acted like she was in a hurry and had other things to do. I would suggest next time, use someone that is more our age (seniors) to really go through the buttons and systems to make sure we know how things work before we drive off the lot. We'll probably be back for a refresher course some Saturday in the future. More
Casey provided me the highest level of service in my search for a new F-150. He was extremely responsive to my wants and needs and made my search and buying experience as pleasant as possible. I would r search for a new F-150. He was extremely responsive to my wants and needs and made my search and buying experience as pleasant as possible. I would recommend Casey and the Five Star Ford team for any car buying needs. More
Amazing service We love working with Marisa Thompson. This is the 3rd car we have bought from her. She is very personable and not pushy at all. She cares about your n We love working with Marisa Thompson. This is the 3rd car we have bought from her. She is very personable and not pushy at all. She cares about your needs and gets you the best deal. We wouldn't go anywhere else! More
I am a longtime customer and absolutely love doing business with them. They are always friendly and helpful. I highly recommend doing business with them. business with them. They are always friendly and helpful. I highly recommend doing business with them. More
Great Experience John Hilsinger is professional, man of integrity, knowledgeable, helpful, no pressure or stress. Tut Edwards is professional, efficient, in and out John Hilsinger is professional, man of integrity, knowledgeable, helpful, no pressure or stress. Tut Edwards is professional, efficient, in and out service, better than the burger. More
Bob Nemri and Five Star Ford helped me buy the perfect car From the time I met Bob, I felt at ease. He helped me with a test drive early in the game, then with the order and delivery of my new Mustang. At no t From the time I met Bob, I felt at ease. He helped me with a test drive early in the game, then with the order and delivery of my new Mustang. At no time did I ever feel "sold," as there was no pressure at any point in the process. Bob provided an "out the door" price that factored in my trade, and with a quick negotiation (only ONE trip to the sales manager!) we had a deal. Tut helped me in the finance office, and was friendly and easy to work with. Interest rates were in-line with the market, and I was offered a fair price for the Ford extended warranty. Honestly, I've had some good car sales experiences over the last several years, but this was the best. Thanks for everything! More