Back

Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,583 reviews

November 20, 2019

Awful salesmen I had the displeasure of working with working with one of your very uneducated salesman. Not only did he try to sell a souped up vehicle, he under val More

by genarobyn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
We can’t remember. Bruce was our salesman with my wife’s truck. He was nice, but new I believe and wasn’t very knowledgeable.
November 20, 2019

Very Helpful FIve Star Ford was very welcoming and informative from the very beginning stages of my car buying process. Their entire staff was friendly, quick, and More

by jpole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
November 19, 2019

I am very grateful for Doreen she has been a huge blessing to me and my family if it wasn’t for Dwayne I wouldn’t be able to be in their vehicle that I’m in today neither would my wife we have gotten More

by Hthelliott
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge, Jack Geier
November 18, 2019

Had a great experience buying a new Explorer at Five Star Ford. Our sales person William May ent out of his way to make the experience fast and easy. He even stayed late when we decided to buy to make sure w More

by dkblanc
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

Great Experience!! Bruce was amazing, and my overall experience purchasing a used car at Five Star was exceptional!! I highly recommend shopping for cars here!! Keith More

by KRLANE1277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Eversole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2019

Very Professional & knowable I would highley recommend 5 Star Ford and Jason Howell. A wonderful place to buy your next vehicle. I normally don't like buying cars but Jason and 5 More

by jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
November 17, 2019

Best Car Dealership I’ve Ever Been To! I had a really good experience in purchasing a car from this dealership. Josh was extremely helpful & wasn’t about “selling” me a car but more specifi More

by meanna24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Thomas
November 17, 2019

Rich Getz was great Richard made my first new truck buying process easy, and helped alleviate any stress I was feeling. There was a great inventory when I went in and he More

by BarrettWells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Getz
November 16, 2019

Happy After All I was initially set to purchase the car at another lot since the salesman who sold it to me worked. As it turned out, I ended up having to purchase at More

by STARBUCKS1729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Eversole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

Another Great Buying Experience At This Location I purchased my 6th car from this dealership to date. Consistent good customer service and very honest/ethical about everything they do. A+ experience More

by Ford F-250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
...
172
...