Five Star Ford

New car purchase My daughter was in need of a new car. The only dealership that came to mind was Five Star Ford. I went to see my salesman that I had bought my previou My daughter was in need of a new car. The only dealership that came to mind was Five Star Ford. I went to see my salesman that I had bought my previous 3 cars from and told him what we were looking for. He made it happen. The experience was easy. Bubba in finance made that part stress free. Will always come here to purchase my vehicles. Jeff Smith has always gone over and above to get us into our new purchases. Thank you.. More

Smooth experience! This is my first car purchase, as I have been driving the same car since highschool (2011). Sam Limo and the rest of the staff at Five Star Ford NRH This is my first car purchase, as I have been driving the same car since highschool (2011). Sam Limo and the rest of the staff at Five Star Ford NRH were very helpful and made the process as easy as possible for me. Sam was always available to answer any questions, and was very prompt with all responses. He also was very flexible and was able to work around my work schedule. With his diligent work ethic, Sam made the experience smooth and stress-free for me. Highly Recommend! -Madison More

Great experience Jim was able to get us a good deal on a used vehicle, this is my second time buying from a big dealership and my first buy was a horrible experience Jim was able to get us a good deal on a used vehicle, this is my second time buying from a big dealership and my first buy was a horrible experience but this second time around was great! Thanks so much Jim! More

No hassle. Friendly. Purchased the car I wanted with ease. Appreciated the follow up from Alfred and the time he took to show the car. Friendly. Purchased the car I wanted with ease. Appreciated the follow up from Alfred and the time he took to show the car. More

Good price on vehicle and trade-in but not treated well. I obtained a good price on the new vehicle and a fair price on my trade-in, but it took a very long time and then near the end there was a flurry of a I obtained a good price on the new vehicle and a fair price on my trade-in, but it took a very long time and then near the end there was a flurry of activity and almost nothing was explained. I felt like I was being shoved out of the door. Also, mistakes were made on the paperwork (they misspelled "David", seriously), which while not a huge deal, led to something that was a big deal ... them not taking it seriously and refusing to contact me or give the matter any attention until I spoke to the manager, despite that time really was of-the-essence, since a mistake on your name in the title, for example, can take months to correct. More

Luv my new Convertible! I told my husband I would love to have a nice Mercedes. He found the perfect one at Five Star Ford NRH. They gave him a great price on a beautiful c I told my husband I would love to have a nice Mercedes. He found the perfect one at Five Star Ford NRH. They gave him a great price on a beautiful car. The sales experience and finance experience were a breeze. Thanks 5 Star! More

One Issue No one told me that you would not accept a debit card for my down payment.. I had to run to the bank before it closed to get the money. I have been ab No one told me that you would not accept a debit card for my down payment.. I had to run to the bank before it closed to get the money. I have been able to do this at other dealerships and I was caught totally off guard by this. More

Overall a pleasant experience. Was a very pleasant experience. Eddie was very knowledgeable and very courteous. I would highly recommend Eddie and Tut man for your Five Star Ford e Was a very pleasant experience. Eddie was very knowledgeable and very courteous. I would highly recommend Eddie and Tut man for your Five Star Ford experience. More

We have always have had excellent service. We will always buy our trucks from Five Star Ford. Alfred is a big help. We have also had excellent maintenance service throughout the years. They see We will always buy our trucks from Five Star Ford. Alfred is a big help. We have also had excellent maintenance service throughout the years. They seem to always have or find the requested truck we are looking for. More

redeeming the Ford brand Five Star Ford is redeeming the Ford brand by being accountable and accommodating with some of the issues they have with the focus. Joshua Fichter GM Five Star Ford is redeeming the Ford brand by being accountable and accommodating with some of the issues they have with the focus. Joshua Fichter GM personally spent 30 min helping me get through a difficult situation, I can tell that he is a customer first kind of manager, and he doesnt try to sugar coat any issues. His candor and willingness to serve me is why Im still considering the Ford brand again on my next purchase. Thanks again Joshua and the Five Star NRH service team! More