
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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straight forward and simple transaction purchased a used vehicle trough their website. very straightforward negoation over the phone and was in and out of the dealership in less than half an purchased a used vehicle trough their website. very straightforward negoation over the phone and was in and out of the dealership in less than half an hour More
used car purchase good business with a 5 star ford and sales representative. he was very friendly and cooperative. he describes more about the vehicle. he went in test good business with a 5 star ford and sales representative. he was very friendly and cooperative. he describes more about the vehicle. he went in test drive with us. More
Best customer service 5 Star Ford gave me wonderful customer service from top to bottom. Randy, my online sales representative, is absolutely amazing. He has helped from th 5 Star Ford gave me wonderful customer service from top to bottom. Randy, my online sales representative, is absolutely amazing. He has helped from the get go and is still helping weeks after my purchase. More
Exceptional Everyone was polite friendly and professional. Great experience. We will be back to work with John Hilsinger again for our teen drivers. He is not pu Everyone was polite friendly and professional. Great experience. We will be back to work with John Hilsinger again for our teen drivers. He is not pushy or aggressive like you fear in a car salesman. More
Bad customer service When i bought the car, they sold me a random insurance company without me asking, claiming it would cover anything that would happen to the tires and When i bought the car, they sold me a random insurance company without me asking, claiming it would cover anything that would happen to the tires and now that i had an incident with the car i took the car to the dealership and they said they didn’t cover what happened to the tires. I also called the insurance company and they told me it was covered and then after an hour and a half of waiting a man named Cameron Worthy came and told me in a bad manner that he wasn’t going to cover anything because the insurance cover what happened to the tire and because the tire was in such bad shape. He even ask what had happened to the tire and made up a story of what happened to the tire. He said the insurance company only covered glass and nails on the road which is a completely different story of which was told to me when they sold me the insurance. People like these should not respond to the client in this manner when working in customer service. More
The best car buying experiance ever We will buy from no other dealership. Jason is our guy. He is very professional and knows what we want. I can not express in words how comfortable we We will buy from no other dealership. Jason is our guy. He is very professional and knows what we want. I can not express in words how comfortable we are with him. We recommend him to all our friends and family. When we replace the edge he will be first one we call. This is our third vehicle we have bought from Jason and we were not disappointed. Keep him around he makes the difference, More
Best Car Buying Experience Diron made the car buying experience less stressful and he will do his best to get you the best deal possible. I will be back. Diron made the car buying experience less stressful and he will do his best to get you the best deal possible. I will be back. More
Awesome sales person Casey was very patient and professional as I couldn’t make up my mind what I wanted but after two months he sold me the truck I wanted and I want to t Casey was very patient and professional as I couldn’t make up my mind what I wanted but after two months he sold me the truck I wanted and I want to thank him for his time and would recommend if you are in the market for a new vehicle to give him a shout. More
No doubt As far as service by a Sales associate,Alfred was the best. He made sure I was happy with everything, the numbers, the financing. We had bought our As far as service by a Sales associate,Alfred was the best. He made sure I was happy with everything, the numbers, the financing. We had bought our 2015 Ford Explorer with Alfred in 2015. This time we checked out another Dealership 1st , But was disappointed. I emailed Alfred and he called me right away. No Doubt 5Star is our Ford Dealership More
Amazing Treatment This was one of the best car buying experience I have ever had. I enjoyed every moment from meeting the salesman to signing my papers!!!! Trust me if This was one of the best car buying experience I have ever had. I enjoyed every moment from meeting the salesman to signing my papers!!!! Trust me if you buy from here you will NOT regret it. More