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Five Star Ford

North Richland Hills, TX

4.9
8,584 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,584 reviews

July 14, 2019

straight forward and simple transaction purchased a used vehicle trough their website. very straightforward negoation over the phone and was in and out of the dealership in less than half an More

by geramata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2019

used car purchase good business with a 5 star ford and sales representative. he was very friendly and cooperative. he describes more about the vehicle. he went in test More

by sanziv84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2019

Best customer service 5 Star Ford gave me wonderful customer service from top to bottom. Randy, my online sales representative, is absolutely amazing. He has helped from th More

by Coach Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rennert
July 11, 2019

Exceptional Everyone was polite friendly and professional. Great experience. We will be back to work with John Hilsinger again for our teen drivers. He is not pu More

by Enb1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
July 10, 2019

Bad customer service When i bought the car, they sold me a random insurance company without me asking, claiming it would cover anything that would happen to the tires and More

by Dan12
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cameron Worthy
July 10, 2019

The best car buying experiance ever We will buy from no other dealership. Jason is our guy. He is very professional and knows what we want. I can not express in words how comfortable we More

by REN85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2019

Best Car Buying Experience Diron made the car buying experience less stressful and he will do his best to get you the best deal possible. I will be back. More

by dubya_will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2019

Awesome sales person Casey was very patient and professional as I couldn’t make up my mind what I wanted but after two months he sold me the truck I wanted and I want to t More

by Hodgesjerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Russell
July 09, 2019

No doubt As far as service by a Sales associate,Alfred was the best. He made sure I was happy with everything, the numbers, the financing. We had bought our More

by charmanemiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
July 06, 2019

Amazing Treatment This was one of the best car buying experience I have ever had. I enjoyed every moment from meeting the salesman to signing my papers!!!! Trust me if More

by FiveStarFord Soldmeacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Foster, Joe Ferrantelli, Siva David "MIT" Christos
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