Five Star Ford

Alfred was awesome to work with. Even put up with me trying to get way to much money off an already heavily discounted truck. Even put up with me trying to get way to much money off an already heavily discounted truck. More

Dealership was amazing. Sales team went above and beyond to make sure my wife and I were taken care of. Sales team went above and beyond to make sure my wife and I were taken care of. More

I recently had the pleasure of purchasing my third vehicle from 5 Star Ford, and once again, I am beyond impressed with the stellar service provided by Alfred, our sales representative. This time, we vehicle from 5 Star Ford, and once again, I am beyond impressed with the stellar service provided by Alfred, our sales representative. This time, we were on a mission to find a car for my son, and thanks to Alfred's dedication and expertise, the experience was not just stress-free but genuinely enjoyable for my him. My son couldn’t stop expressing his excitement, even saying, “It’s so easy to buy a new car these days!” That speaks volumes about the exceptional process facilitated by 5 Star Ford. Alfred truly goes above and beyond, ensuring that every detail is attended to, making car buying not just a transaction, but a memorable experience. I also want to give another huge thank you to David, our finance manager. His efforts in making the paperwork process smooth and hassle-free did not go unnoticed. He worked diligently to secure us a fantastic deal, making the financial side of things stress-free. Additionally, I'd like to highlight the accessories team. Their knowledge and willingness to explain the various market and aftermarket upgrade options were incredibly helpful. I am already planning my next visit to explore some additional upgrades for our new vehicles. Overall, my experiences with 5 Star Ford North Richland Hills, have been nothing short of excellent. Their customer service, expertise, and professionalism are truly commendable. I highly recommend them to anyone looking for a vehicle—you're in great hands! Thank you, 5 Star Ford, for making car buying such a wonderful experience for my family! More

Ron in the service department is thorough, kind and punctual. I highly recommend asking for him when you go in and have your vehicles serviced. He will not disappoint.. punctual. I highly recommend asking for him when you go in and have your vehicles serviced. He will not disappoint.. More

After an issue came up following our purchase, I reached out to Marissa. She assisted me and quickly directed me to the right person. Her responsiveness and willingness to help made a stressful situation mu out to Marissa. She assisted me and quickly directed me to the right person. Her responsiveness and willingness to help made a stressful situation much easier. I truly appreciate her professionalism and support. More

Ray Barnes provided outstanding service from start to finish. He was knowledgeable, responsive, and made the vehicle selection process simple and enjoyable. finish. He was knowledgeable, responsive, and made the vehicle selection process simple and enjoyable. More

Joshua, the GM, and Justin stepped up after an issue came up and promptly made everything right, ensuring I felt heard and valued. Highly recommend Five Star Ford NRH, Texas! up and promptly made everything right, ensuring I felt heard and valued. Highly recommend Five Star Ford NRH, Texas! More

Great experience with this car dealer! The staff was friendly, professional, and very helpful throughout the entire process. Highly recommend for anyone looking to buy a car. The staff was friendly, professional, and very helpful throughout the entire process. Highly recommend for anyone looking to buy a car. More

Top Notch Team! Alfred and the whole 5 Star Team he works with are amazing. Alfred and the whole 5 Star Team he works with are amazing. More

I had an amazing experience with Jose today! I was distraught after being turned down by another dealership, and Jose did everything in his power to make sure I got a good reliable and decent pa I was distraught after being turned down by another dealership, and Jose did everything in his power to make sure I got a good reliable and decent payment car I couldn’t have asked for a better experience or dealership look forward to continuing my time with Jose and the dealership! 10/10 he made my entire day easier and simple! More