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Five Star Ford
North Richland Hills, TX
8,718 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one.
Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 8,718 reviews
January 03, 2026
Lewis was fantastic to work with. He listened to what we wanted and worked with is to get our new vehicles out the door quickly. He listened to what we wanted and worked with is to get our new vehicles out the door quickly. More
by hatfieldxh3
Employees Worked With
January 03, 2026
Very nice and a great person to work with. Definitely will be purchasing another vehicle with him. Definitely will be purchasing another vehicle with him. More
by Jrgva
Employees Worked With
December 31, 2025
Darrin was fantastic to work with. He went above and beyond for my family to help us find the perfect car! He went above and beyond for my family to help us find the perfect car! More
by Bayturn11
Employees Worked With
December 31, 2025
Dealership was great to work with! Very smooth process from start to finish! Would recommend to anyone. Very smooth process from start to finish! Would recommend to anyone. More
by Bayturn11
Employees Worked With
December 22, 2025
We love Five Star Ford. They treat you like royalty! What a wonderful customer service experience. They treat you like royalty! What a wonderful customer service experience. More
by ccarlabeth
Employees Worked With
December 22, 2025
Wasn't planning on buying today Alfred did a great job and my wife and I sincerely appreciate it I have always said I buy the cheapest truck on the lot Can't say that now Thanks Alfred and Fi job and my wife and I sincerely appreciate it I have always said I buy the cheapest truck on the lot Can't say that now Thanks Alfred and Five Star. David in finance was plenty friendly too. We will be back one of these days More
by pauln5
December 16, 2025
We had a great experience. The process was easy and painless. Everyone was wonderful and we are happy with the service we received. The process was easy and painless. Everyone was wonderful and we are happy with the service we received. More
by Diana85gonzalez85
December 14, 2025
Five star was great to myself and my boys. They took plenty of time to help us find a good car and then took great care to offer exceptional customer service. They took plenty of time to help us find a good car and then took great care to offer exceptional customer service. More
by hhuckaba
December 13, 2025
They were friendly and helped get me in the car I wanted quickly. I'm very glad I ended up working with them. quickly. I'm very glad I ended up working with them. More
by Haley
December 13, 2025
Kyle was super friendly, knowledgeable and professional. It was a great experience and I will be coming back It was a great experience and I will be coming back More
by ssgilletti
Employees Worked With
