Five Star Ford

Very good experience and very low pressure. Lewis was very exceptional to work with. If I ever decide to buy another ford I will go with five star ford nrh Lewis was very exceptional to work with. If I ever decide to buy another ford I will go with five star ford nrh More

Came in to test drive a new hybrid Maverick XLT, Ray was not in yet, but called Johnny to help me out until he got in. Great service, no pressure, Ray went above and beyond to make sure i got the help i nee not in yet, but called Johnny to help me out until he got in. Great service, no pressure, Ray went above and beyond to make sure i got the help i needed. I ended up with a purchase instead of just a test drive. No pressure, very knowledgeable and always very professional I would highly recommend Ray for a purchase. More

It was a pleasure working with Alfred El- Darazi on my vehicle purchase. He was very professional and kept me up to date on my trucks order from creating it to purchasing it. vehicle purchase. He was very professional and kept me up to date on my trucks order from creating it to purchasing it. More

There is a reason we have been back to 5 star so many times now. The customer service is exceptional and Alfred always goes above and beyond to make sure that we leave happy. He's like a fairy godfather times now. The customer service is exceptional and Alfred always goes above and beyond to make sure that we leave happy. He's like a fairy godfather, making wishes come true one customer at a time. If he ever leaves I will cry and never buy another car again. Thank you David and Alfred for, once again, making our car buying experience top notch! More

Everyone there was so nice and helpful and made sure I was taken care of before I left the lot was taken care of before I left the lot More

The sales process was pretty smooth. There wasn't too much back and forth and I felt they were reasonable to work with. I'd do business with them again. Lewis responded to my requests pr There wasn't too much back and forth and I felt they were reasonable to work with. I'd do business with them again. Lewis responded to my requests promptly and took care of a minor issue with transferring my specialty plates over to the new truck. Not a big deal though. More

I have been coming to this dealer for oil changes and just recently bought a Bronco! The process was very fast. Bruce was awesome, answered every question thoroughly and great at communication! There was just recently bought a Bronco! The process was very fast. Bruce was awesome, answered every question thoroughly and great at communication! There was no pressure, no excessive emails, and all easy going! I cannot recommend this dealership enough! More

Kaylin was the best and most informative. She’s great! Finance on Saturday could have been better. Appreciate Kaylin!! She’s great! Finance on Saturday could have been better. Appreciate Kaylin!! More

They were absolutely awesome! Kaylen took care of me the whole time. The car I originally went in for was sold and in response she went out of her way to find me something I was B Kaylen took care of me the whole time. The car I originally went in for was sold and in response she went out of her way to find me something I was BEYOND happier with. The ford escape wasn’t even on the lot yet and Kaylen legit went out of her way to get the vehicle from the detailer and all to show it to me. She was transparent and real… which I LOVED. Told me every step of the process as it happened (I’m a first time buyer too! I didn’t feel shamed or taken advantage of.) The process went so smoothly, and though I walked out paying more than what I was expecting—but thanks to Tut considering what financing option would benefit me… the car was not only more financially feasible but it also ended up being Blue Certified, I’m more than grateful and satisfied with the service! Thank you Kaylen, Tut, and even Sam! All three went above and beyond to make me feel considered and taken care of. It’s all well worth the price I’m paying. Quality over quantity any day!!! Chefs kiss. I would definitely recommend. More

Mr. Ross handled a complex finance situation for my new vehicle. He did it masterfully, kindly, and professionally. He had to work with several entities to make a new vehicle deal work in my favor and kept vehicle. He did it masterfully, kindly, and professionally. He had to work with several entities to make a new vehicle deal work in my favor and kept me informed every step of the process so I had never had any questions. Mr. Ross is an example of the excellence in business practices with which Five Star Ford of North Richland Hills is conducted. He also has a great sense of humor. The General Manager, Mr. Fichter, is also an excellent person with whom to do business. They are perfect reasons why my family has done business with FSF for over two decades. More