
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Gary was AMAZING! ! He was very open to hearing what we wanted in a truck and showing us all the features. He was extremely helpful in answering any questions we had. D ! He was very open to hearing what we wanted in a truck and showing us all the features. He was extremely helpful in answering any questions we had. Definitely made us feel very welcome and comfortable, much more than any other dealership we’ve been to. Go ask for Gary!! More
Diron was great and made the process very easy! He explained vehicle features and provided additional information that was needed to make the experience positive. He explained vehicle features and provided additional information that was needed to make the experience positive. More
Helped us locate the exact vehicle we were looking for. Everyone was very friendly and helpful. Everyone was very friendly and helpful. More
William May was hands down the best car dealer I have ever worked with. He didn’t beat around the bush, he never tried to talk down to me me like other local dealers have, I know my stuff and he does to ever worked with. He didn’t beat around the bush, he never tried to talk down to me me like other local dealers have, I know my stuff and he does too. He was very straightforward, efficient and quick with responding to questions or concerns I had. I travel for work so my main form of commutation is texting or email and he was on top of it! I never waited more than 5 minutes for a response from him. On top of all that, I am very new to the Dallas area and while the car was being detailed he opened up google maps and told me all the great spots I needed to check out around town and truly made me feel so welcome to the Dallas area! More

Preston is the best, since this was my first time getting a car, I had a lot of questions and concerns. He answered every question I had with clarity and made sure I understood. He took the time to explain a a car, I had a lot of questions and concerns. He answered every question I had with clarity and made sure I understood. He took the time to explain all the features of the vehicles I was interested in and even offered valuable insights that helped me make an informed decision. He definitely had a lot of patience as I am a very indecisive individual, he never rushed or pressured me into any choices. I cannot recommend Preston highly enough. His professionalism, knowledge, and exceptional customer service skills made my car-buying experience a positive one. If you're looking for a sales consultant who genuinely cares about your needs and delivers exceptional service, Preston is the one to see. More
After visiting two dealerships with uninformed and indifferent salespeople who did not know even the basics about their product, I had the refreshing experience of meeting Jason Howell at Five Star Fo indifferent salespeople who did not know even the basics about their product, I had the refreshing experience of meeting Jason Howell at Five Star Ford. Jason was knowledgeable and when he didn’t have an answer he made the effort to find out. He has excellent written communication skills and kept me informed of the status of my special order F-150 throughout the process. He and the “Tut” man in finance made the purchase experience painless. The dealer made me a very fair deal on the price of the truck and some accessories including a spray-in bed liner and a tonneau top. I highly recommend these folks if you are looking to buy a new vehicle. More
Alfred was great and made the process very easy! Having a great time with my new vehicle. Having a great time with my new vehicle. More
Five star ford was the dealership I was longing for. They had Excellent service by catering to what I needed. They worked with me to find exactly what fit me. They had Excellent service by catering to what I needed. They worked with me to find exactly what fit me. More
William May was by far the best salesperson I could have asked for. From our initial contact until purchased he was extremely transparent, personable, honest and not your typical sales person. I could not b asked for. From our initial contact until purchased he was extremely transparent, personable, honest and not your typical sales person. I could not be happier with the service that both he and David provided in finance. I have never looked forward to purchasing vehicles because of the sales process, however I know exactly where and who I’m going to moving forward. If I could give a 10 star rating to both David and William, I would! The team at five star ford are rockstars. More
Alfred was great in helping find a Ford Bronco. Really appreciated him being there early Saturday morning and then late Monday night to close the sale. He helped me set up the Ford app so I can loc Really appreciated him being there early Saturday morning and then late Monday night to close the sale. He helped me set up the Ford app so I can lock my car from my phone. More