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Five Star Ford

North Richland Hills, TX

4.9
8,588 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,588 reviews

March 30, 2018

Smoothest Car Buying Experience Ever Just bought a 2018 Ford Escape from John Hilsinger at Five Star Ford. He made the experience easy and the deal was made and I drove off the lot in abo More

by Harvimorehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2018

That was easy ! The easiest, quickest and most fun truck shopping and buying experience I have had EVER!!! Thank your for you for all your help Sam & Tut !! More

by King Ranch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2018

Great buying experience!!! The sales representative was very knowledgeable and professional. This was my 8th vehicle purchased from this dealer and the forth from Alfred El-Daza More

by Terry W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
March 29, 2018

Awesome Joe was awesome... Customer service was wonderful... Everyone was nice and helpful. would love to buy my next car from five star Ford and Mr. Joe. More

by Sandra burrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferrantelli
March 28, 2018

Great experience at 5 Star Ford This was my first time to 5 Star Ford in North Richland Hills, but it won’t be my last. Jeff Smith was very helpful, courteous, and answered all the More

by Billgotatruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith, Joe Vazquez
March 28, 2018

GREAT CUSTOMER EXPERIENCE!!! Overall, I enjoyed the car buying experience with Nathan Blackwell. There was no sales pressure. I was upfront with Nathan Blackwell from the get go More

by Delta Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Blackwell
March 28, 2018

Easy, great deal Since 2000 I have recommended the Blackwell family of sales associates at Five Star Ford. My latest purchase was just like all the previous ones. Ve More

by Dennis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Blackwell
March 27, 2018

Very satisfying I enjoyed my visit it was great and service was wonderful he explained his self very well and gave me details about my purchase im now enjoying my rid More

by Felicia Houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2018

best experience of buying a car EVER!!!!! My experience at Five Star Ford was the best one I have ever had. I purchase a new car every 3 years and have followed that practice for over 40 years More

by cotter, george sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Clayton Sales
March 27, 2018

3rd car purchase from Alfred El Darazi It was time for another car for my wife and the lease was up in May, contacted Alfred by text message to have him start looking for another Edge. Yes More

by txiceman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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