Five Star Ford

Best dealership We are Very happy with the process and how hard everyone worked. Other dealerships do not have what five star has by a long shot. We are Very happy with the process and how hard everyone worked. Other dealerships do not have what five star has by a long shot. More

Terribly disappointed I would rate our experience higher except for one huge disappointment. I shopped for about 200 miles around for a specific Edge Titanium with the 4 cy I would rate our experience higher except for one huge disappointment. I shopped for about 200 miles around for a specific Edge Titanium with the 4 cylinder EcoBoost engine. The mileage stated on the window sticker for the EcoBoost is about 23 city and 29 highway - not great but decent for such a substantial car. Instead of holding out for the EcoBoost model, I took the dealership's word that the 6 cylinder model would average the 20 city and 26 highway as stated on the window sticker. After calculating the extra cost for a 5,000 mile trip, and getting tired of the whole process, I agreed. We traded in a perfectly good and brand new 2017 Subaru Outback Touring on this car...because the Outback was just not comfortable, though it was a nicer car to drive and got great gas mileage with the 6 cylinder engine. After 1,500 miles, including a drive to Austin and back and many trips to Dallas, all at highway speed, I've yet to see anything over 22.1 mpg on the Edge. Mixed mileage averages around 18.5, with highway driving averaging about 21.5 - not even close to our expectations. Our plans to drive cross country are now questionable. Everybody at this dealership was very nice and easy to work with, but I am more than disappointed in the economy of this car. If I could swap it for something as comfortable with good gas mileage, I'd do it today. More

Aaron Dias - 5 Star Ford - Excellant experience The team at 5 Star Ford was very professional and responsive. Aaron and his team was a great and we love our new Ruby Red F150. The team at 5 Star Ford was very professional and responsive. Aaron and his team was a great and we love our new Ruby Red F150. More

great! Everyone was very friendly and made sure I was completely happy with my vehicle and the ease of financing ! I would highly recommend this dealership a Everyone was very friendly and made sure I was completely happy with my vehicle and the ease of financing ! I would highly recommend this dealership and will be a customer again . More

A very pleasant and efficient car buying experience! Sam did a fine job of facilitating my car buying experience. He was extremely professional, knowledgeable and efficient. He is also a very pleasant Sam did a fine job of facilitating my car buying experience. He was extremely professional, knowledgeable and efficient. He is also a very pleasant person. More

Best experience ever! From the moment we walked in, we were treated respectfully. After telling our salesman Danny exactly what we were looking for, he pulled up the truck From the moment we walked in, we were treated respectfully. After telling our salesman Danny exactly what we were looking for, he pulled up the truck for us to look at and test drive. There was not a lot of the back and forth on the price. We paid a very fair price for the truck. After taking care of his part, Danny sent us to Joe in finance. There we received the same respectable treatment. Both Danny and Joe were very knowledgeable about their jobs, which helped us to make the decisions we needed. We will definitely return to this dealership! More

Great experience - love my new car! Fabulous experience turning in my lease, finding the exact new car I wanted and easy walk through Finance. The model I wanted wasn't available on the Fabulous experience turning in my lease, finding the exact new car I wanted and easy walk through Finance. The model I wanted wasn't available on the lot. My salesman, Nathan Blackwell, was able to find the exact one I wanted and delivered it on the day it was promised. David Welch made the Financing process easy and fast. Overall great experience - highly recommend Five Star Ford! More

overall good experience Joe met me at the door and made me feel welcome. the whole team worked hard and got me the car I wanted. I'm gonna be a returning customer for sure. I Joe met me at the door and made me feel welcome. the whole team worked hard and got me the car I wanted. I'm gonna be a returning customer for sure. I would recommend 5 stars for 5 star Ford. thanks guys. More

A very positive experience!! I really enjoyed dealing with Bob Nemri when purchasing my certified pre-owned F150. It was a Friday evening afrer work when I got to the dealership w I really enjoyed dealing with Bob Nemri when purchasing my certified pre-owned F150. It was a Friday evening afrer work when I got to the dealership with my three childern. The Platinium F150 drove great. It was the perfect truck for my family and I. Bob and his collegue in finance stayed late to finish the deal and we drove home in our new truck that night!! More

5 Star Ford North Richland Hills We had an exceptionally great experience with the purchase of our 2017 Escape. Marissa, our salesperson, led is through the process and insured that w We had an exceptionally great experience with the purchase of our 2017 Escape. Marissa, our salesperson, led is through the process and insured that we were getting everything we really wanted within our price range. David, in finance, was the epitome of patience when we had difficulties with Experian.. Jimmy led us through the sync process and then showed us many features which had changed over our 2025 Escape. Both Marissa and Jimmy Mathews have called us since to be sure everything was the way we wanted with our new purchase. We have also received calls from other managers making sure we were satisfief with everything during our experience there. I give 5 Star Ford the highest rating possible and then some. This was our fifth purchase from them Everyone More