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Five Star Ford

North Richland Hills, TX

4.9
8,597 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,597 reviews

June 15, 2017

I am a happy buyer. My salesman was courteous and very up beat and most helpful. I only went to five star ford to look and walked out owning a Ford escape. He made it a More

by Happy Joy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Vazquez, Nathan Blackwell
June 15, 2017

Top Quality Service! The experience was stress free! No pressure to purchase. Diligence in finding exactly what I wanted. Attentive to all of my questions. I highly re More

by Kimberly Jones
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ford Yeager, Siva David "MIT" Christos
June 14, 2017

Positive Experience I bought a new Ford Fusion and Albert was my sales representative. He was very nice and did not pressure me at all. He was informative as well as help More

by Allen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
June 14, 2017

Service Friendly. Prompt greeting. Completed oil change quickly enough. How much can be said about an oil change? Not associated with any service center. All More

by Marion Evelyn Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
June 14, 2017

Outstanding Customer Service!!! Best experience we've ever had buying a vehicle. :) Crystal Sanders (our sales person) was so helpful in making sure that we got everything we want More

by MLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders, Siva David "MIT" Christos
June 13, 2017

LOVE my new Mustang GT Everyone was so nice and explained EVERY detail of what I needed to know. Jason, Melvin, and David were extremely customer service oriented. They ma More

by Sshock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
June 12, 2017

Love my new truck Mr. Hector was really nice and helpful I love my new truck Mr. Hector was really nice and helpful in helping us to get the truck that we wanted Thank you 5 star ford More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2017

Escape's safety features sold me Buying my Escape John Little and Crystal Sanders demonstrated this vehicles safety features, answered my questions, and were very considerate. I loo More

by nancy in Texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders, Siva David "MIT" Christos
June 12, 2017

Outstanding customer service. Everything the sale person promised was fulfilled, without exception. The support staff involved in closing the sale was extremely professional and pr More

by mlf1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
June 11, 2017

Purchased used Ford Truck My lease ended on my Ford F150.. I am retired and the residual cost to purchase the truck that I had leased for 39 months. was too high for me to purc More

by D Fin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
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