Five Star Ford

Integrity. Integrity is hard to find now days. My salesman Justin Allerheiligen and I had worked a deal on a F150 and as promised it was detailed and ready when Integrity is hard to find now days. My salesman Justin Allerheiligen and I had worked a deal on a F150 and as promised it was detailed and ready when I showed up. I test drove it and really liked it. I asked him if there was any way he had the same truck in another color. He went to work found it and then dropped everything to go get it on a very busy Saturday. He did this knowing I would take the truck he had ready if the other truck wasn't out there. He could of had me out the door and on to another sale. I honestly believe most salesmen would have taken the easy road and give me an excuse why I should just take the ready truck. I will purchase again with Justin. More

A pleasnat car-buying experience for a change. Sam Limo was excellent in his assisting us in buying an inexpensive second car. Couldn't have been nicer if we had been buying an expensive, top-of-th Sam Limo was excellent in his assisting us in buying an inexpensive second car. Couldn't have been nicer if we had been buying an expensive, top-of-the-line one. A nice change from the usual car-buying experience. More

Wonderful, attentive, and kind! John Hilsinger & the rest of the crew at Five Star NRH made the car buying experience hassle-free and relatively painless. He heard what we needed in John Hilsinger & the rest of the crew at Five Star NRH made the car buying experience hassle-free and relatively painless. He heard what we needed in our family vehicle and within 2 days found the perfect one for us (which isn't easy with a family of 6 and 2 dogs lol). Jack in the finance dept was extremely sweet and soft-spoken; made everything very easy to understand. There were no mysteries or questions left unanswered and no surprise fees at signing, payments we can afford. I won't trust my business to anyone else! More

Easiest car buying experience in over 20 years. The whole experience from looking at cars, reaching a deal, finance, etc. was totally painless, especially when compared to past experience. I never f The whole experience from looking at cars, reaching a deal, finance, etc. was totally painless, especially when compared to past experience. I never felt pressured, was dealt with fairly and honestly. More

Great experience We had an amazing experience at five star ford nrh. Aaron Dias was amazing, he treated us with the upmost respect. He went above and beyond for us, he We had an amazing experience at five star ford nrh. Aaron Dias was amazing, he treated us with the upmost respect. He went above and beyond for us, he worked really hard to get us where we needed to be. I will continue to use five star ford and hope that when I decide to get another vehicle that Aaron Dias can help us. We also had a great experience in finance, Will also went above and beyond to help us. We were worried and stressed about purchasing a vehicle and they made it a great experience. Thank you Aaron and Will for all your help. I love my new truck. My kids are very excited to pull up to the next livestock show in this fancy truck pulling their cattle. More

Just outstanding Outstanding service. We could not be happier. Lower payment nicer vehicle and we were in and out quickly. Wanye and Jack were so great and we were thr Outstanding service. We could not be happier. Lower payment nicer vehicle and we were in and out quickly. Wanye and Jack were so great and we were thrilled with our purchase More

Our Amazing Experience From the moment Danny introduced himself to us we knew this was going to be a different type of car buying experience. He was extremely knowledgeable From the moment Danny introduced himself to us we knew this was going to be a different type of car buying experience. He was extremely knowledgeable about all the vehicles I inquired about and was patient with all my questions. Not only did we get a good deal on our trade in but we got an amazing deal on the Explorer we purchased. I guarantee that when we finish paying off our other car and are in need of replacing it we will be back to see Danny for our next car. All the individuals involved in our transaction at Five Star Ford were amazing from the person that greeted us, the sales staff and finance department. It was not a miserable experience like I've had at other places when shopping for a car, we will definitely recommend Danny at Five Star Ford to anyone looking for a car. More

Very pleasant overall experience I knew what I wanted before going into the dealership for the first time to begin my search for a vehicle. I had previously researched prices and kne I knew what I wanted before going into the dealership for the first time to begin my search for a vehicle. I had previously researched prices and knew what I was willing to pay for the features I wanted. I was upfront with my salesman (William May) and let him know what I was looking for and about what it should cost me. I'm not looking to make the dealership rich off of my deal, but I wasn't trying to rip them off, either. I inquired about all possible rebate programs available to me. Once he knew my expectations, he was very honest, upfront, and accommodating to my needs. At no time was I under any sales pressure to make a purchase. I proceeded through the entire process at my own pace and made a deal that I felt was fair for everyone involved. I am very pleased with my purchase and would not hesitate to deal with this dealership (my 2nd purchase here) or William May again in the future. In fact, I would highly recommend others to ask for William May if they are in the market for a vehicle at this dealership. More

A dealer who's not pushy Always kept clear of main dealerships in the past as they weer always so pushy and trying to get you to spend more than needed. The folks at Five Star Always kept clear of main dealerships in the past as they weer always so pushy and trying to get you to spend more than needed. The folks at Five Star Ford were great and didn't. Aaron was really good and Tut was a hoot. Who'd have thought, a finance guy with a great sense of humour. More

Not to good! I bought my first truck from 5 star ford, in 2008, and had every scheduled maintenance done by them. After my last visit (100,000 mile) I heard a nois I bought my first truck from 5 star ford, in 2008, and had every scheduled maintenance done by them. After my last visit (100,000 mile) I heard a noise under the hood, and returned to the dealership. Someone had left the power steering bracket off, and it had fallen close to the fan. It didn't do any damage, but sure could have. I just recently purchased a 2017, f-150 and really love the truck. I had a flat tire last Friday evening, so I went to the dealer Saturday morning to discover they did not have any tires for my brand new truck. Unbelievable! They ordered one, which arrived Tuesday. I went back to the dealer at 6:30 am, Wednesday morning. Was the first person in line, but did not get away from there until 8:45. That is just plain bad costumer service. I dread taking my truck to them because I don't know how long anything will take or what kind of service I will get. Thinking about going to another dealer. Service adviser, John Maurice, did everything he could to expedite everything, including checking on the status of my tire on his day off. More