
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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good job I wanted a very specific truck, I have looked throughout Louisiana, Texas and Mississippi. I found 2 in La, and 3 is TX. I put an inquiry to all via t I wanted a very specific truck, I have looked throughout Louisiana, Texas and Mississippi. I found 2 in La, and 3 is TX. I put an inquiry to all via the internet, Chad was the easiest to deal with, He was prompt to contact me with the knowledge with the truck I WANTED, not just trying to sell me a vehicle. He was precise, concise and did not waste my time. I am very pleased with every aspect of doing business with Chad and will contact him in the future, and will recommend him to others. More
Excellent Service! The team at 5 Star Ford took excellent care of me, and my wife. I was looking for a very specific Ford Explorer and it came down to the one I found a The team at 5 Star Ford took excellent care of me, and my wife. I was looking for a very specific Ford Explorer and it came down to the one I found at 5 Star versus one at another competitor. Long story short, not only did they deliver the price that I wanted but the customer service experience was the best I have had in my car buying history! I never felt pressure to do anything. My sales advisor was quick to answer every question I had and the everyone made the sale a very quick, and painless process. If you are looking to buy a new or used vehicle, and you want to feel like family is taking care of you, then I suggest heading over to Five Star Ford. Lastly, if your financing your vehicle then you have to request the "TutMan Experience"! He will tirelessly work to get you the best rate available. :-) More
First Truck Rick Dike was a lot of help in helping me buy my first truck. He got me into a great truck and is exactly what I wanted. My daughters were very happ Rick Dike was a lot of help in helping me buy my first truck. He got me into a great truck and is exactly what I wanted. My daughters were very happy with the truck he had for us as well!!! Rick is very professional and was great help!!! More
Great Customer Service I purchased my new truck from Five Star Ford, and I was very impressed with the process. Since the purchase, I've also used their service department, I purchased my new truck from Five Star Ford, and I was very impressed with the process. Since the purchase, I've also used their service department, and I highly recommend them to anyone. Very friendly, customer oriented, and always willing to help. More
Everyone I dealt with was very knowledgeable and helpful The sales person I got my car with was very knowledgeable and helpful with buying and sitting up the car. Everyone tried to help as much as possible. The sales person I got my car with was very knowledgeable and helpful with buying and sitting up the car. Everyone tried to help as much as possible. More
Sales experience was great! Our salesperson, Travis Ferguson, went out of his way to find us the car we wanted and to get answers for our questions. At no point did we feel press Our salesperson, Travis Ferguson, went out of his way to find us the car we wanted and to get answers for our questions. At no point did we feel pressured in any way. He presented the facts, let us drive the car(s), and left the decision up to us. Frankly, we were looking at a couple of other makes, but Travis' salesmanship brought us back. We have had our Edge for about a month now and love it! I will definitely return to Five Star Ford again when I need to make another purchase. We decided to finance through our credit union because the interest rate was better, but closing the deal still went smoothly. We actually said, "Is this all?" when we finished. Previous car purchase experiences were not nearly so pleasant. Thanks, thanks, thanks! More
Top Notch Dealership, Staff, and Inventory The overwhelming benefit to coming to 5 Star Ford NRH is the welcoming spirit everyone has. My wife and I have known Crystal Sanders for about 2 years The overwhelming benefit to coming to 5 Star Ford NRH is the welcoming spirit everyone has. My wife and I have known Crystal Sanders for about 2 years. She has been extremely helpful on multiple occasions as we have searched for different vehicle solutions to meet our needs. Whenever she wasn't available she left us in the capable hands of John Little. The reason we will continue to choose 5 Star Ford is the service - helpful, honest, and efficient. You won't feel like just a consumer here - you will feel like a friend of the family! More
Awesome experience!! Randy Rennert was wonderful to work with. He was honest, and never tried to sell me something I didn't want, just explained everything clearly and off Randy Rennert was wonderful to work with. He was honest, and never tried to sell me something I didn't want, just explained everything clearly and offered me the best deal he could, which was amazing!! 100% would recommend Randy and Five Star Ford!! More
Great experience Crystal Sanders is an awesome person to deal with. She will go above and beyond to make sure you are happy! David Hill, from finance, took great care Crystal Sanders is an awesome person to deal with. She will go above and beyond to make sure you are happy! David Hill, from finance, took great care of us as well. More
If you want the best service them go to the best. From the moment we walk in, we knew we arrive to the right place. David, inmediatly greeted us and made himself available and walk with us on the lot. From the moment we walk in, we knew we arrive to the right place. David, inmediatly greeted us and made himself available and walk with us on the lot. Paying attention of what we were looking for and making sure he explain in details the options. We left with a clear view of what we want and with who we want to work when we where ready. Few weeks later call back David and 2 days later we drove out with our new explorer. The finance process was easy and fast plus working with Tut Edwards is as he will say, an Experience!. My wife love her new suv and im happy we choose to work with David and 5 Star Ford. Best dealer in town with the best professionals on the business. Great experience, we are coming back in couple months for our second purchase. More