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Five Star Ford

North Richland Hills, TX

4.9
8,335 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,335 reviews

February 21, 2017

Customer focused They thoroughly and transparently explain the deal to you. I honestly felt they were working hard to get the monthly payment as close as possible. More

by Jalittle8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2017

no sweat purchasing. The salesman was casual and did not pressure us to buy something we didn't want. We knew what we were looking for and he searched to find it for us. More

by Gary M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Rennert
February 20, 2017

Great Truck Buying Experience Alfred El-Darazi worked with me to find the right truck. He was very knowledgeable and patient with me and answered all questions thoroughly. Tut Ed More

by Blair Stinnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
February 19, 2017

Fantastic Dealership! Magnificent dealership with quality employees that are "Second to None!" Chad Ritter is absolutely the finest car salesman we have ever met --> bar More

by hobsonb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Landon Owens
February 19, 2017

Just a wonderful experiience Had a great experience yesterday. The people at Five Star Ford was so helpful. Mark Lancaster went through the process of ending my previous lease wit More

by Les2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lancaster
February 19, 2017

Alfred made my experience an incredible one! Knowledgeable salesperson without the typical "pressure" in the new car buying experience. I felt no pressure, yet was very informed so that I could More

by Laurie Shorter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2017

Curtious & Respectful My wife and I went into this dealership on Thursday the 16th of February looking for a car. What we ended up with was with the nicest and most friendl More

by Jerry Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2017

Great experience Worked with Hector, no pressure, prompt and utmost professional. I was purchasing my son his first car and Hector went above and waaaayyyy beyond wha More

by Kevin Regan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2017

wonderful experience Juan helped me purchase my Mustang back in 2010. He was so helpful and got me the best deal possible with my budget without me having to ask. He sta More

by carshow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2017

Ford Edge Lease Not a high pressure sales environment - focused on features, functionality, and quality - Chad listened to my requirements and to eliminate the xx - w More

by Larry Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Jimmy Truong
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