Back

Five Star Ford

North Richland Hills, TX

4.9
8,351 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,351 reviews

February 15, 2017

Third new Ford in a row from 5 Star I highly recommend 5 Star Ford. I've bought two new explorers there for my wife and just bought a fusion yesterday. Wouldn't even think of going anywh More

by Rnb289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
February 15, 2017

Five star treatment He worked hard to accommodate our schedule. He listened to my requests. Not a lot of back and forth negotiations. I appreciate the ease of buying the More

by Graylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 15, 2017

buying new car My experience with the employee was great. They answered my questions and I never felt pressured to buy. Everyone asked if we needed anything and wa More

by judy234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
February 15, 2017

very very satisfied with Ms. Sanders on my purchase. I worked with Ms. Sanders over a 6 month period on the purchase of my Escape. She was very patient with me and always answered my many questions . More

by Johnny Ford Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Little
February 14, 2017

Great service Melvin helped me every step of the way to make my buying experience easy and stress free,he had great customer service and communication skills,I high More

by Edward7930
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2017

Great Experience Staff were very kind and attentive to us. We had a very good experience and definitely received the five star treatment. Five Star will be our first More

by Brandon Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
February 14, 2017

2016 FORD EDGE I got 2016 Ford Edge and I'm going to give the opinion of this company as I saw .. Excellent dealer, Excellent sales man (Bob Nemri), Good finance ma More

by Duray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
February 13, 2017

Professional, friendly, and helpful! Definitely the best car buying experience I've ever had from the first phone call with Travis Ferguson all the way through the fun Valentine send off. More

by Janice L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong, Travis Ferguson
February 13, 2017

Excellent service by Robert Abrams Robert Abrams followed up with me after my general internet inquiry on a truck Five Star had advertised. We had already narrowed down our search but More

by SMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Abrams
February 13, 2017

Very straightforward buying experience Contacted Travis by phone after searching for F-250 on the internet. The agreement to purchase and the follow up were very good. As coming from out More

by Cooke County Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Ferguson
...
379
...