Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Third new Ford in a row from 5 Star I highly recommend 5 Star Ford. I've bought two new explorers there for my wife and just bought a fusion yesterday. Wouldn't even think of going anywh I highly recommend 5 Star Ford. I've bought two new explorers there for my wife and just bought a fusion yesterday. Wouldn't even think of going anywhere else. Jason Howell has sold us all three, super easy to work with, no pushy salesman tactics. Total experience was excellent and we were in and out with the new car in far less time than I expected. More
Five star treatment He worked hard to accommodate our schedule. He listened to my requests. Not a lot of back and forth negotiations. I appreciate the ease of buying the He worked hard to accommodate our schedule. He listened to my requests. Not a lot of back and forth negotiations. I appreciate the ease of buying the vehicle. More
buying new car My experience with the employee was great. They answered my questions and I never felt pressured to buy. Everyone asked if we needed anything and wa My experience with the employee was great. They answered my questions and I never felt pressured to buy. Everyone asked if we needed anything and wanted to bring coffee to us. More
very very satisfied with Ms. Sanders on my purchase. I worked with Ms. Sanders over a 6 month period on the purchase of my Escape. She was very patient with me and always answered my many questions . I worked with Ms. Sanders over a 6 month period on the purchase of my Escape. She was very patient with me and always answered my many questions . I visited several other Ford dealers but none of them measured up to the honesty of Ms. Sanders. I believe she actually cared about me being happy with my purchase. More
Great service Melvin helped me every step of the way to make my buying experience easy and stress free,he had great customer service and communication skills,I high Melvin helped me every step of the way to make my buying experience easy and stress free,he had great customer service and communication skills,I highly recommend anyone to go see Melvin for your new or used vehicle More
Great Experience Staff were very kind and attentive to us. We had a very good experience and definitely received the five star treatment. Five Star will be our first Staff were very kind and attentive to us. We had a very good experience and definitely received the five star treatment. Five Star will be our first choice from now on. More
2016 FORD EDGE I got 2016 Ford Edge and I'm going to give the opinion of this company as I saw .. Excellent dealer, Excellent sales man (Bob Nemri), Good finance ma I got 2016 Ford Edge and I'm going to give the opinion of this company as I saw .. Excellent dealer, Excellent sales man (Bob Nemri), Good finance man, Good customer service, I recommend to buy from them. More
Professional, friendly, and helpful! Definitely the best car buying experience I've ever had from the first phone call with Travis Ferguson all the way through the fun Valentine send off. Definitely the best car buying experience I've ever had from the first phone call with Travis Ferguson all the way through the fun Valentine send off. Travis was professional, knowledgable, friendly, and helpful. I don't like to be pressured by a salesman, and he was very kind and patient. He worked hard to help me find exactly what I was looking for. I love my 2017 Ford Edge! Jimmy Truong, the finance guy, was very efficient and professional. The Valentine roses was just icing on the cake. Thanks, Five Star Ford! Janice Latham More
Excellent service by Robert Abrams Robert Abrams followed up with me after my general internet inquiry on a truck Five Star had advertised. We had already narrowed down our search but Robert Abrams followed up with me after my general internet inquiry on a truck Five Star had advertised. We had already narrowed down our search but we agreed to give Robert all our specifications and within one day he found a truck that met all our requests plus a few extra. He was able to beat the best deal we had found with 3 other dealerships. Robert had as much of the paperwork done as possible before we went to the dealership for the first time. We had almost everything resolved/finalized before we ever went to the dealership and we left that same evening with the truck. I will definitely check with Robert the next time we are in the market for a Ford vehicle! More
Very straightforward buying experience Contacted Travis by phone after searching for F-250 on the internet. The agreement to purchase and the follow up were very good. As coming from out Contacted Travis by phone after searching for F-250 on the internet. The agreement to purchase and the follow up were very good. As coming from out of state to purchased and obtain vehicle the dealer needed to hold for one week. Travis agreed to meet me at the airport and drive to the dealer. Also wanted Weather Tech mats, dealer obtained the day after I received the vehicle, Travis drove to a nearby location to drop them off to me. Overall very good experience. More