Five Star Ford

New truck purchase My salesman, Carlton Abrams, was a pleasure to work with. I would recommend him to anyone and everyone looking to buy a car or truck My salesman, Carlton Abrams, was a pleasure to work with. I would recommend him to anyone and everyone looking to buy a car or truck More

Great Customer Service I applied online but was denied via online. Mark Lancaster contacted me to get a little bit more information on what I was looking for. We found the p I applied online but was denied via online. Mark Lancaster contacted me to get a little bit more information on what I was looking for. We found the perfect vehicle, however it turned out Ford Motor Credit simply wanted to see mine and my husbands income combined to ensure we could afford the vehicle (we can). There was a little miscommunication about a down payment but nothing too horrible. The only problem I had was that I was told that if I picked up the vehicle on the Friday I picked it up on, they would move my vehicle to front of the line on the small hail damage repair from the storms a week ago. I was told I would have to come back to have an appointment for repairs. I have been finding small dents sobI want to make sure the vehicle I am spending 50k on is in perfect condition. Other than that, it was a wonderful experience. More

Great Experience I normally never write reviews, but I have to say Marisa Thompson was incredibly helpful. I was amazed at the professionalism and care I was treated w I normally never write reviews, but I have to say Marisa Thompson was incredibly helpful. I was amazed at the professionalism and care I was treated with. I went to Five Star Ford in North Richland Hills to turn in my daughters lease, and purchase a new car for graduation and collage. She made the process as easy and smooth as possible, Nice, easy car buying experience. No pressure, and friendly. Marisa, was amazing and truly made my daughter and me feel like we had known her for years. More

Great Friendly Service It was a very pleasurable experience. The best experience I've had buying a new car. Bob Bashar was very knowledgeable and showed all features of the It was a very pleasurable experience. The best experience I've had buying a new car. Bob Bashar was very knowledgeable and showed all features of the car. Everyone was very friendly and helpful. I would definitely recommend friends and family to Bob. More

Another amazing, seamless purchase! This is the 3rd vehicle I have personally purchased from Five Star Ford and Carlos Codie. Each of my buying experiences have been incredibly pleasant. This is the 3rd vehicle I have personally purchased from Five Star Ford and Carlos Codie. Each of my buying experiences have been incredibly pleasant. Carlos has gone above and beyond each time to ensure I've been completely happy with the vehicles I've purchased. I highly recommend Five Star Ford and Carlos to all of my friends. Thank you! More

Pleasurable From the moment we walked onto the property at Five Star Ford our great experience started. It was the best car buying experience we have ever have i From the moment we walked onto the property at Five Star Ford our great experience started. It was the best car buying experience we have ever have in our lifetime. Our sales representative was professional and helpful all the way through the process. He was extremely knowledgeable about the vehicle and before we left the lot he made sure we were comfortable with all the new features! More

Amazingly helpful Our old vehicle had broken down and we needed a new one fast. Bob was so knowledgeable about helping us pick out a vehicle to suit our family's needs. Our old vehicle had broken down and we needed a new one fast. Bob was so knowledgeable about helping us pick out a vehicle to suit our family's needs. He was patient showing us the many options available and took the time to let us test drive the ones we were interested in with no pressure to buy. Once we did find a vehicle that we liked he made sure to have the vehicle cleaned and ready the next day. When I told him I'd get an Uber from the rental car place to get myself to the dealership to pick it up he offered to give me a ride from the rental car location. The used Ford Escape we chose when we test drove it also had an issue with the mini screen above the steering wheel. Bob said when he had the car prepared he also contacted an expert to look at the screen and ended up replacing it along with a new car battery at the cost of the dealership. Bob went above and beyond to make sure we were happy with our purchase and we will return hopefully in the far future for our next vehicle. More

Sam Limo is FANTASTIC He is very easy to work with. He is extremely proffesional. He made the purchase very smooth for someone who has a busy schedule. GREAT JOB. He is very easy to work with. He is extremely proffesional. He made the purchase very smooth for someone who has a busy schedule. GREAT JOB. More

Great experience Jesus made the finding, trying and deciding on which Truck easy and painless. The truck was ready at the time promised and completely flawless. Da Jesus made the finding, trying and deciding on which Truck easy and painless. The truck was ready at the time promised and completely flawless. David Hill in finance got the paperwork done fast and efficient, Sam in aftermarket accessories got me scheduled for tint, bed liner and weathertech floor mats. You would think they had done this before! Great crew, great process More

Great salesman Ask for John the salesman, he was great help and went beyond to make us happy! Very satisfied with the experience we had at five star ford! Ask for John the salesman, he was great help and went beyond to make us happy! Very satisfied with the experience we had at five star ford! More