Five Star Ford

Awesome service experience with Michael Fitch. Brought my 2015 F150 in to Michael at Five Star Ford for a couple warranty issues (AM radio did not work and sunroof rattle). He did a great job of k Brought my 2015 F150 in to Michael at Five Star Ford for a couple warranty issues (AM radio did not work and sunroof rattle). He did a great job of keeping me updated on the progress. Everyone that I dealt with made me feel like a valued customer. Highly recommend Michael and the team at Five Star NRH! More

Excellent experience at 5 Star Ford Responsive, no nonsense, and great teamwork at 5 Star Ford. This is what I want when I purchase a vehicle and that is why this was my second with 5 S Responsive, no nonsense, and great teamwork at 5 Star Ford. This is what I want when I purchase a vehicle and that is why this was my second with 5 Star. Carlton Abrams and Anthony Snyder are my guys. Everyone I dealt with was friendly and went out of their way to help, even if they were not directly working with me on the sale. More

always a good experience. Everyone is always so helpful and friendly from the time you arrive and until you leave. I am sure we will return when the time comes. This is our 55t Everyone is always so helpful and friendly from the time you arrive and until you leave. I am sure we will return when the time comes. This is our 55th purchase from this dealership. More

Great to work with Randy I walked in Saturday afternoon looking for a new Focus. That same afternoon we drove one home. Getting in and out was a pleasure. From Randy, to Jimmy I walked in Saturday afternoon looking for a new Focus. That same afternoon we drove one home. Getting in and out was a pleasure. From Randy, to Jimmy, everything went smooth and easy. I will be back. More

5 Star Service from 5 Star Ford I told Diron what I was looking for and he delivered. The experience was painless and quick. Diron went above and beyond and provided me with a great I told Diron what I was looking for and he delivered. The experience was painless and quick. Diron went above and beyond and provided me with a great car buying experience. I am more than satisfied with the service, vehicle and deal I received. More

AWESOME EXPERIENCE SAM LIMO IS TOTALLY AWESOME, I HAVE BOUGHT 2 Cars from him now and he doesn't mess, he gets straight to the point and works the best deal for you. h SAM LIMO IS TOTALLY AWESOME, I HAVE BOUGHT 2 Cars from him now and he doesn't mess, he gets straight to the point and works the best deal for you. he is willing to try and save you money where ever possible. he sends birthday cards and holidays, he is very personable. and I enjoyed working with him again, and im sure will be back again in the future. Go See SAM LIMO!!!! More

Great Experience At Five Star I had a good experience when I ordered my Ford Escape from Chad at Five Star Ford. He ordered the Escape that I wanted in November. Chad Ritter was I had a good experience when I ordered my Ford Escape from Chad at Five Star Ford. He ordered the Escape that I wanted in November. Chad Ritter was helpful and kept me updated while my Escape was being built and shipped to the dealer. When it arrived last week Chad was prompt in getting everything in order so I could drive it home. Everyone was very friendly and professional in arranging the financing and warranties I added to my Ford. The "Tutman Experience" was my last stop before I drove away in my new Escape. Tut is a very thorough and knowledgeable person who wanted to make sure that my purchase was a pleasant experience. More

Excellent and smooth experience We were able to find the car we wanted online, saw that it was available at Sam Pack in North Richland Hills. We called to make sure it was still avai We were able to find the car we wanted online, saw that it was available at Sam Pack in North Richland Hills. We called to make sure it was still available and spoke with Alfred. He set up a time with us, and he was immediately available the moment we arrived, which was almost an hour later than we expected. We test drove, found it was exactly what we wanted, then sat down to talk loan figures. The system initially said we were not eligible for 0%, but Alfred was able to check and get us approved anyway. Afterward we went to see Robert in F&I. He walked us through and made sure our final figures were acceptable. Alfred followed through after we were finished and made sure everything was acceptable and saw us on our way. Overall, the experience went more quickly, and was more pleasant than any previous car-buying experience. More

New car purchases It was a super easy process and we were in and out...best car buying experience we have ever had...William was super attentive and worked with us the It was a super easy process and we were in and out...best car buying experience we have ever had...William was super attentive and worked with us the whole time knowing what we wanted..go see William at 5 star ford NrH...tell him what you want and he can make it happen...and fast More

Easy as can be. This is the second time I have dealt with 5 Star Ford to get a vehicle for my daughter. I do not live near the area so, between a couple of phone call This is the second time I have dealt with 5 Star Ford to get a vehicle for my daughter. I do not live near the area so, between a couple of phone calls and overnight paperwork the deals were made and my daughter has her new Ford. More