Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Best Car Buying Experience I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law w I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law who bought my daughter a car a month ago. The whole experience was amazingly easy. No games, no lies and no pressure. Chad laid out my options clearly. I took a day or 2 to work out the details and make a decision. He didn't call me 10,000 times. It was awesome. Not only did I buy a new car, so did my husband and 2 of our friends both bought cars within a week of us. I was a loyal Honda buyer. I converted due to the customer service at Five Star. Chad Ritter and Tony Snyder were awesome. Love my Edge. I will be back. More
Amazing John Little is amazing at what he does. He made me feel so comfortable in making my decision for my car. He explained everything to me each time I ask John Little is amazing at what he does. He made me feel so comfortable in making my decision for my car. He explained everything to me each time I asked no matter how many times I asked questions. You can't go wrong with working with John. More
Bought a New Car I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overa I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overall pleasant experience. More
Rick Dike is the BEST sales rep. at 5Star Ford. Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or h Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or has the right vehicle available especially for his loyal repeat customers. Rick and his co-partner Lee Clanton who is the Tech. Guru really close the deal for customer confidence and repeat customer business. I highly recommend 5Star Ford and Rick Dike to anyone. More
Excellent Service I highly recommend Five Star Ford, the sales and finance experience was first-class all the way. The team at Five Star Ford treated me with dignity a I highly recommend Five Star Ford, the sales and finance experience was first-class all the way. The team at Five Star Ford treated me with dignity and respect. I was completely satisfied. More
Excellant Customer Service This is my second trip to purchase a vehicle through Five Star Ford and will return. The customer service is not lost here. Mr.Dike and Mr. Clanton ma This is my second trip to purchase a vehicle through Five Star Ford and will return. The customer service is not lost here. Mr.Dike and Mr. Clanton made the experience very pleasant and informative going through all the new toys in the truck. The finance went quick and smooth as well with Mr. Snyder, as a business owner myself, my time was respected. Great Team you have there. Great Customer Service! Kind Regards, Chris Hoover More
Great Truck buying Experience This dealership worked out perfect for me. They ended up matching the best deal in town and made my trade-in process very easy. Bob did everything he This dealership worked out perfect for me. They ended up matching the best deal in town and made my trade-in process very easy. Bob did everything he said he would and was avail every time I needed to speak with him, making my truck buying experience very smooth and painless. More
Excellent, great, incredible, impressive, marvellous! This is by far the best experience I have ever had purchasing a new vehicle. The Preferred Sales Manager - Rick Dike made me feel like part of the For This is by far the best experience I have ever had purchasing a new vehicle. The Preferred Sales Manager - Rick Dike made me feel like part of the Ford family, even before I purchased anything. His professionalism, honesty, trustworthiness, good nature, and thoroughness, made the entire process seamless and very enjoyable. I can honestly say I have gained a trustworthy friend in Rick and he welcomed me into the Ford family in the best way imaginable. After this experience I will never buy another vehicle from anyone, or anywhere else. For those of you looking to buy a vehicle you can buy one anywhere you like, but I would suggest you at least stop by and talk to Rick Dike first. I think you will notice right away that the others won’t begin to compare to his professionalism and his commitment of standing behind the Ford product. It's good to be part of the Ford family once again. More
New truck purchase 2017 Ford F350 Super Duty I had a great buying experience at Five Star Ford. Mark Lancaster was my sales person. He was very knowledgeable about the vehicle I was going to pu I had a great buying experience at Five Star Ford. Mark Lancaster was my sales person. He was very knowledgeable about the vehicle I was going to purchase and spent a lot of time showing me all the options on the vehicle. Mark also took the time to locate the exact vehicle that I wanted. Most of all I felt there was no pressure very relaxing experience. I would defiantly recommend Mark Lancaster and the Five Star Ford team. More
BEST car buying/leasing experience Hands down this was the BEST car buying/leasing experience I have ever had. Deal was negotiated and agreed to via email/phone - in less than 2 hours I Hands down this was the BEST car buying/leasing experience I have ever had. Deal was negotiated and agreed to via email/phone - in less than 2 hours I was on my way out of the dealership (on 12/10/16). Thank you Jason Howell for the excellent experience. He made the transaction simple and was transparent with the details of my lease. More























