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Five Star Ford

North Richland Hills, TX

4.9
8,706 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,706 reviews

December 16, 2016

Best Car Buying Experience I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law w More

by Darling5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Chad Ritter
December 16, 2016

Amazing John Little is amazing at what he does. He made me feel so comfortable in making my decision for my car. He explained everything to me each time I ask More

by Nicole616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders, Jimmy Truong
December 16, 2016

Bought a New Car I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overa More

by Texan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lancaster
December 15, 2016

Rick Dike is the BEST sales rep. at 5Star Ford. Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or h More

by Resto-Rod Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2016

Excellent Service I highly recommend Five Star Ford, the sales and finance experience was first-class all the way. The team at Five Star Ford treated me with dignity a More

by mrelp09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich, Anthony Snyder
December 15, 2016

Excellant Customer Service This is my second trip to purchase a vehicle through Five Star Ford and will return. The customer service is not lost here. Mr.Dike and Mr. Clanton ma More

by GG007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
December 14, 2016

Great Truck buying Experience This dealership worked out perfect for me. They ended up matching the best deal in town and made my trade-in process very easy. Bob did everything he More

by Jag003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge, Bashar (Bob) Nemri
December 14, 2016

Excellent, great, incredible, impressive, marvellous! This is by far the best experience I have ever had purchasing a new vehicle. The Preferred Sales Manager - Rick Dike made me feel like part of the For More

by Robert Ybarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2016

New truck purchase 2017 Ford F350 Super Duty I had a great buying experience at Five Star Ford. Mark Lancaster was my sales person. He was very knowledgeable about the vehicle I was going to pu More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster
December 13, 2016

BEST car buying/leasing experience Hands down this was the BEST car buying/leasing experience I have ever had. Deal was negotiated and agreed to via email/phone - in less than 2 hours I More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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