
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome customer service! No pressure sales they help you find the car you are looking for. You are not rushed and sale goes smoothly.i would recommend to friends No pressure sales they help you find the car you are looking for. You are not rushed and sale goes smoothly.i would recommend to friends More
Listened to our need and found exactly the right car Nathan did an outstanding job handling our unique situation. We were looking for a car for my son and his wife but had other parties involved that nee Nathan did an outstanding job handling our unique situation. We were looking for a car for my son and his wife but had other parties involved that needed to see the car as well. Five Star and Nathan were so accommodating to our schedule. He listened to what we needed out of a car and what our price range could be. He communicated timely with me and was very knowledgeable about the car buying process for only being employed for a few months. Thank you Nathan for being the best! More
We probably had TOO MUCH fun! I appreciated the subtlety with which we were initially approached (no one likes getting pounced on by car salesmen when you arrive on the lot), the w I appreciated the subtlety with which we were initially approached (no one likes getting pounced on by car salesmen when you arrive on the lot), the warmth with which we were received (it was like talking to family), and the degree to which literally everyone went to make sure, not only that we were pleased, but also that we were given more than expected. Kudos to the team and the entire organization! More
Mario was great. This is as pleasant as buying a new car can be. The salesman was no pressure (Mario) and just a very nice person. He was honest and forthright and he This is as pleasant as buying a new car can be. The salesman was no pressure (Mario) and just a very nice person. He was honest and forthright and heledp us get the car we needed. I would recommend this dealership. More
Best Buying Experience! I was interested in the Edge and met with John Hilsinger. He was very knowledgeable and friendly. When I made my decision the process went very quickl I was interested in the Edge and met with John Hilsinger. He was very knowledgeable and friendly. When I made my decision the process went very quickly and smoothly. We were in and out within 2 hours. That is the quickest I have every purchased a vehicle! Highly recommend him! More
Great Car Buying Experience From the salesman to the financing a great experience. We were dreading going car shopping. The salesman, David Hardick, was very knowledgeable and From the salesman to the financing a great experience. We were dreading going car shopping. The salesman, David Hardick, was very knowledgeable and was not pushy. He listened to us and gave us suggestions on makes and models. Our finance guy was Tut Edwards. We did get the Tutman Experience! He was very informative and answered all our questions, all the while, making it a very pleasant experience. This is the third car we have purchase through Five Star Ford. No reason to go elsewhere with the staff and service there. They are excellent. More
Easy and Awesome! My sales person was great from the second I pulled up on the lot. Was dreading the car buying experience but it was quick and painless. They even stay My sales person was great from the second I pulled up on the lot. Was dreading the car buying experience but it was quick and painless. They even stayed late to finish up the deal, and personally delivered the car to me the next day. Wonderful, wonderful, wonderful!!! More
Best Buying Experience Ever!! I am one of those Car Buyers that was upside down on His Trade,not alot of money down and so-so Credit...I have tried numerous times to buy a new Vehi I am one of those Car Buyers that was upside down on His Trade,not alot of money down and so-so Credit...I have tried numerous times to buy a new Vehicle at Chevy,BMW etc...with no luck. From the 1st day I walked-in I met William May,very professional, honest and knows his stuff!! I worked with Him on my situation a couple of times and I must say I wasn't in a good spot to buy a new car but we never gave up! The last time I went to Five Star William was very busy so He teamed with Carlos Hernandez,one of the nicest most knowledgeable guys I have met that genuinely wants to help you!! Once we got the App,Vehicle choice etc...out of the way,Business Mgr Jimmy Truong worked his magic on a Deal I never would've gotten done at any other Car Dealer and I walked away with a Brand New F-150 that I actually wanted!! I will and have recommended Five Star Ford and these specific Gentleman for an Amazing Hassle Free Car buying experience! If you think nobody can help you you're wrong. Go to Five Star Ford and don't look anywhere else.... More
Best Service I have exeperienced I went in at 4:00 PM to buy a new Focus RS, which is a very hard to get car, after working with Nathan Blackwell, Kelly Blackwell, and Lee Clanton in I went in at 4:00 PM to buy a new Focus RS, which is a very hard to get car, after working with Nathan Blackwell, Kelly Blackwell, and Lee Clanton in internet sales, I had the exact car I wanted at the exact prices I needed it. Numbers were what I expected but the service from these individuals were far and above. After all was said and done with the sales, now it was time for the dreaded finance office or so I thought. After being called back and Introduced to Anthony, I knew I had made the right choice. He was very clear and precise on the finance options and was able to get my into a % that works for me. I could not have asked for better service from anyone here. Even Betty, the receptionist, was helpful and prompt when trying to locate Lee and Nathan when I arrived. In today's world, 99% of the time I skip over positive reviews and only review something when it is negative. This dealership is the only reason why that is not a 100%. If you are looking for a ford, Go here. More
No hassle search for vehicle of my choice Stress free visit ---- professional staff assisting me in selection of vehicle I was there to purchase. NO high pressure sales pitch.....Was relaxed a Stress free visit ---- professional staff assisting me in selection of vehicle I was there to purchase. NO high pressure sales pitch.....Was relaxed and comfortable in viewing all vehicles available on the Certified Pre Owned plan. More