Five Star Ford

Excellent My auto repaired required an overnight stay in the mechanic shop. I recently moved here with no family or friends to call for a ride. The shuttle se My auto repaired required an overnight stay in the mechanic shop. I recently moved here with no family or friends to call for a ride. The shuttle service took me back to work but I had no way home from work that evening. I explained my problem to both the Service Advisor, Sean Billhymer and Abel Baldazo, the shuttle driver. With a busy service schedule, Mr. Billhymer said he would try to get my vehicle looked at sooner but could not promise me anything. I got a phone call the same afternoon letting me know my vehicle was ready and that Abel was on his way to pick me up. When I get into the shuttle, Abel said "we like to take care of people at Five Star." We knew you needed your vehicle as you are a single person with no family here. I am very thankful that Five Star has employees Like Abel Baldazo and Mr. Billhymer. More

No pressure sale I was looking for a reasonably priced vehicle and found the Nissan on FiveStar website so I called and was connected with Alfred. He was very helpful I was looking for a reasonably priced vehicle and found the Nissan on FiveStar website so I called and was connected with Alfred. He was very helpful before, during and after the sale. I highly recommend him and the dealership. More

Best experience I have been through a few car purchases before but the experience I had with 5star and Jason was the easiest and quickest. Would highly recommend Jaso I have been through a few car purchases before but the experience I had with 5star and Jason was the easiest and quickest. Would highly recommend Jason to anyone looking for a good deal and quick service. Thank you. More

Doreen is awesome Doreen is the best sales rep here. I reccomend using her. She worked hard to find me a vehicle and got me the exact one I wanted and more. Five star f Doreen is the best sales rep here. I reccomend using her. She worked hard to find me a vehicle and got me the exact one I wanted and more. Five star ford is super great! More

Great Buying Experience with Bob Nemri at Five Star Ford My wife and I just purchased our 2nd vehicle in a month from Bob Nemri at Five Star Ford in North Richland Hills. Bob is a gentleman and is customer My wife and I just purchased our 2nd vehicle in a month from Bob Nemri at Five Star Ford in North Richland Hills. Bob is a gentleman and is customer focused, knowledgeable, and he listens to his customers. He does not pressure you and makes the whole buying experience fun. Bob takes his time to let you know your buying options and encourages test drives and questions. The process couldn't have been easier and that's why we returned and purchased another vehicle from him so quickly. I highly recommend anyone to work with Bob. He takes care of business! More

Great Customer Service I went in as a first time car buyer not really expecting to come out with a great deal or great customer service but they actually proved me wrong. Fr I went in as a first time car buyer not really expecting to come out with a great deal or great customer service but they actually proved me wrong. From the time I walked from the parking lot to the offices everyone working there seemed genuinely polite and cheerful. I worked with Juan Hernandez to get my new car and he was awesome. Very nice and funny gentleman who knows his stuff. From someone who has never been through the car buying process he explained everything to me so there were no surprises at the end. I never once felt pressured to make a decision I did not want to and he was very patient with me (I am very indecisive). I ended up driving off the lot with the car I really wanted which was a 2017 Ford Escape SE and before that Juan took the time to explain all the features and actually showed me how to use it! Overall I honestly had a really great experience here and I will definitely look to them in the future with my car needs, their first impression to me was everything and for that they earned my business. More

Five Star Ford Experience Josh Ingram was very professional and knowledgeable. I actually enjoyed buying my new Ford. No pressure it was great. I would recommend this dealershi Josh Ingram was very professional and knowledgeable. I actually enjoyed buying my new Ford. No pressure it was great. I would recommend this dealership and Josh plus the staff to everyone. More

very happy Jason work hard to find me the truck I was looking for got us in immediately with Tut to get us approved they both went above and beyond to make this Jason work hard to find me the truck I was looking for got us in immediately with Tut to get us approved they both went above and beyond to make this a good buy experience More

Exceptional! This was by far the easiest and best car buying experience I have had. Jim was a great salesman; he did not make me feel pressured. It was straight fo This was by far the easiest and best car buying experience I have had. Jim was a great salesman; he did not make me feel pressured. It was straight forward here is the deal. When my current loan company responded with a better deal, instead of just blowing it off like they could have, I was called back out to re-do the paperwork at the better rate. Everyone I worked with was excellent, courteous, and knowledgeable. The financing was done before I even had to make the drive out there. Great experience, great dealership! More

Genuine! I dealt with Hector Cojulun while looking for a used truck. Hector was great i felt he treated me as if i was buying a new vehicle. He was easy to tal I dealt with Hector Cojulun while looking for a used truck. Hector was great i felt he treated me as if i was buying a new vehicle. He was easy to talk to and he listened to what i was looking for and worked with me. When i went to pick up the truck i was very pleased when the manager came out and introduced himself, he also printed out the carafe froths personal account. The service and professionalism was amazing i recommend Five Star Ford to anyone that is looking for a vehicle! More