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Five Star Ford

North Richland Hills, TX

4.9
8,588 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,588 reviews

August 22, 2016

New F-150 Purchase I wasn't really planning on buying a new truck this year until I saw Fords $0-Down, 0%-APR, for 72-months on just about all of their vehicles. We bou More

by KFinArlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich
August 21, 2016

Randall's a Rock Star! Randall was extremely helpful in helping me find the perfect pre-owned F150 for me (and yes - I was a bit picky). Randall even called me a few days l More

by LLNOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Swindell
August 21, 2016

F150 purchase I purchased a new F150 only to find numerous mechanical flaws. Joshua Fichter was great he held my hand thourgout the 3 week ordeal.I ended up with a More

by 2016 F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2016

2016 Fiesta for Daughter Initially referred through TrueCar looking at a used Fiesta for my daughter. Her car was totaled and we were trying to replace with insurance proceeds More

by Dennis11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hardick
August 21, 2016

Great experience!! John Little listened to me express a recent very discouraging experience and met each and every request I had regarding the purchase of a vehicle. He More

by Pleased customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
August 21, 2016

Buying a car Everyone was nice and friendly. Any questions i had were answered and i what i was asking for he showed me. Overall my experiance was very nice. More

by Elizabeth Sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Lopez
August 21, 2016

Awesome experience! I bought a 2016 Ford Focus ST. After making an online inquiry, I was contacted by Chad Ritter, Internet Sales Manager. Let's just say he is patient, k More

by Trunkster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ritter
August 21, 2016

Great car buying experience Enjoyed working with Diaz. He's a good dude and prolly the best car buying experience I've ever had so far. I would recommend him to anyone looking to More

by Jsumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Dias
August 20, 2016

Simple and easy buying experience This dealership has an incredible invenotry, and because of that it is no problem finding the exact model vehicle you want. My salesperson was great i More

by Alec
Friendliness
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2016

Great Buying Experience Excellent, no-pressure sales environment with very large inventory of new vehicles. Salesman found an additional $1,000 rebate that I was unaware of More

by mg73
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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