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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

August 01, 2016

Mustang purchase They gave me a really good price and found a car in my price range. Everyone was very friendly, outgoing and helpful. My salesperson made herself ava More

by Jennifer7477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge, Alayna Richerson
August 01, 2016

Second car purchase and the experience! I was able to find the vehicle that I had my eyes set on with the help of Alfred El- Darazi. We love our new Explorer! The process was very smooth, b More

by Elizabeth Garcilazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2016

Outstanding Buying Experience I recently purchased a 2016 Ford F-150 Platinum truck from 5 Star Ford. Sam Limo helped me find the right truck and gave me a great deal. He helped More

by jeffunderwood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Leet
July 31, 2016

The Internet Sales team was great Ever since i started the deal...Carlton was very reasonable and polite. i didn't felt ugly sales pressure as comparison to other sales consultant tha More

by Avay S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Abrams
July 31, 2016

New Car!! Mark Lancaster made my experience leasing a new SUV Edge awesome..Jimmy Trong just sealed the deal.. I would recommend Five Star Ford to anyone lookin More

by Newcar1914
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Jimmy Truong
July 31, 2016

Overwhelmingly Impressive Sales Team The Five Star Ford in North Richland Hills was my first visit to any Ford dealership and boy was the service impressive with everyone with whom I deal More

by buffaroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Reggio, Crystal Sanders
July 31, 2016

Sam Limo and Tut Sam was fabulous! We have bought a car from him before and had such a great experience we chose Five Star Ford again so we could deal with him. Tut wa More

by JMMCINTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2016

Best vehicle buying experience This is a no pressure dealership. An on-line search the day before shopping allowed me to tell them what I was looking for. When I arrived the next More

by Happy Ron
Price
Recommend Dealer
Yes
Employees Worked With
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2016

Tut man experience Had a wonderful experience from the time I walked in the main lobby until my deal was completed. Awesome group of individuals from the greeters to the More

by Bigfaddy1079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Dias
July 30, 2016

My best car buying experience! Lee and Jim were terrific! I talked to them ahead of time and told them what I wanted. The picked out the perfect truck for me and didn't try to pus More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton & Jim Rich
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