Five Star Ford

michael fitch Took our truck in for service and Michal Fitch was very helpful. he kept us informed the whole time and made our experience very pleasant. This is sec Took our truck in for service and Michal Fitch was very helpful. he kept us informed the whole time and made our experience very pleasant. This is second time he has been very helpful and kind to us. He went above and beyond our expectations once again. More

Great Experience and Very Knowledgable I had a great experience working with Alfred on my new car purchase. I had never been through the process of buying a new car before and he made the I had a great experience working with Alfred on my new car purchase. I had never been through the process of buying a new car before and he made the process low-pressure and very easy. His level of knowledge about the vehicles was impressive and made the decision very easy. With his guidance, I was able to make the determination to buy the car, as opposed to continuing to be indecisive about it. After we made the decision, we worked with Anthony on financing the new car. After the application, Anthony was able to go to bat and get a great rate for me to work with. The entire experience was easy and painless. I would absolutely recommend either of these gentlemen to anyone looking to buy a car. I was worried about the process overall, but these guys made it smooth and without worry. I'd certainly return to them for any of my future needs. More

Pleasant experience I had a wonderful and pleasant experience (my second purchase from Five Star). Diron never ever showed and expression of "disgust" as I continued nego I had a wonderful and pleasant experience (my second purchase from Five Star). Diron never ever showed and expression of "disgust" as I continued negotiating a "deal". He was friendly and courteous at all times. It will be a pleasure to recommend Five Star if and when I have the opportunity. More

Five Star Experience After searching many other dealerships in Grapevine for a new car, my wife and I found Five Star Ford North Richland Hills. It was like finding a plea After searching many other dealerships in Grapevine for a new car, my wife and I found Five Star Ford North Richland Hills. It was like finding a pleasant oasis in a mean and hostile desert. Mr. Melvin Seibel, our sales person, was the most knowledgeable and pleasant sales person we have ever met. He was very straight forward with us and explained the purchase process in detail. After we selected the Edge we wanted, he explained in detail its many features to our satisfaction. Financing the car went very smoothly and there were no last minute “surprises”. The same is true of everyone we dealt with at Five Star Ford, very honest, straight-forward and efficient. Respectfully, John and Irene C More

Stellar Service Advisor! I would highly recommend any customers to Steven Carter! He has shown the rare ability to get the best results for his customers. He has great rapport I would highly recommend any customers to Steven Carter! He has shown the rare ability to get the best results for his customers. He has great rapport with his customers. His willingness to give his time and effort results in quality customer service. He demonstrates the kind of leadership and commitment that all service advisors should embody. He is dedicated, knowledgeable, organized, and well prepared to meet the needs of his customers. More

Great experience! Would recommend everybody to Eddie! Very wonderful experience! I felt very welcoming and staff is very friendly! Highly satisfied with Eddie and Ford! Would recommend everybody to Eddie! Very wonderful experience! I felt very welcoming and staff is very friendly! Highly satisfied with Eddie and Ford! Have nothing but good things to say about my experience More

Great Experience at Five Star Ford That's just it... it wasn't just "buying a car", but is was a personal experience, from the first minute we met Alfred and worked with him. He made u That's just it... it wasn't just "buying a car", but is was a personal experience, from the first minute we met Alfred and worked with him. He made us feel very comfortable and took some time to "know us" and relate to my wife and I. There was no pressure, just a very informative and friendly experience. Alfred understood everything about the car we purchased and answered all our questions. Also working through my trade in was seamless as well. More

Excellent! Great dealership! Staff is friendly from the moment you arrive. Chad is wonderful. He had everything ready when I arrived. It was a quick process and Great dealership! Staff is friendly from the moment you arrive. Chad is wonderful. He had everything ready when I arrived. It was a quick process and they really do work with whatever you need. Again, I cannot say enough about Chad. He is really amazing More

Excelente Servicio El equipo de ventas fue más allá de lo que esperabamos. La atención de Mario Hurley fue espectacular. Demostró una gran experiencia en el proceso de f El equipo de ventas fue más allá de lo que esperabamos. La atención de Mario Hurley fue espectacular. Demostró una gran experiencia en el proceso de financiamiento q nos beneficio. Siempre estuvo dispuesto a responder todas nuestras preguntas. La experiencia de nuestra F150 fue extraordinaria. Justo lo que estábamos buscando un gran vehículos a un buen precio. Gracias Emma y Misael More

Good experience I had a good experience buying my 2016 F150 here. Spencer was very thorough and professional. I would highly recommend purchasing a vehicle here. I had a good experience buying my 2016 F150 here. Spencer was very thorough and professional. I would highly recommend purchasing a vehicle here. The finance department was very good too. Quick and thorough. More