
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We had another great experience at 5 Star Ford We have purchased a vehicle and now leased a vehicle from 5 Star Ford. In both instances we have left feeling great about the experience and the vehic We have purchased a vehicle and now leased a vehicle from 5 Star Ford. In both instances we have left feeling great about the experience and the vehicles we left with. 5 Star has worked with us on trade in value, and approached our circumstances thoughtfully with solution finding in mind. Mel Seibel has been very helpful and great to work with. More
Great Experience, Great Team! I knew I wanted a new car, I was open to several makes, and models. I looked at multiple dealerships across the area. Most of the sales people were I knew I wanted a new car, I was open to several makes, and models. I looked at multiple dealerships across the area. Most of the sales people were pleasant enough, but it was the usual "What are you looking for?" typical sales approach. When I wanted to look around a little most weren't very helpful. When got on the lot of Five Star Ford, Brieanna came up, introduced herself, and asked, "What can I do to help you?" She was genuine. We looked at several different models, from trucks, to sports cars, to sedans. She was very knowledgable, but still not afraid or ashamed to say what she didn't know. Once I finally made my decision, and we started going over numbers, she told me about additional discounts that I rate due to being a Retired U.S. Marine. She was 100% my advocate! Brieanna was the epitome of a professional! While waiting to talk with finance, I spoke to the Sales Manager, Gary White. I really appreciated him, because he showed his professionalism in his belief in his sales people, and care for the customer at the same time. Lastly, once it was time to go into Finance, I dealt with Kenny Wilder. This was the simplest time I've ever had with Finance. I walked in, everything was printed, we walked through all the paperwork, Kenny answered every question I had, and made me feel right at home. If you're looking to buy a car, GO TO FIVE STAR FORD! ASK FOR BRIEANNA!!! I'll definitely do business there again!!!! More
Great car buying experience Sam Limo is a great car salesman. He went out of his way to find the right vehicle for me and my family. I am so happy and appreciate the whole staff Sam Limo is a great car salesman. He went out of his way to find the right vehicle for me and my family. I am so happy and appreciate the whole staff at North Star Ford by the way they treated me and my family. This has definitely been a great truck buying experience and will come back for my wife's purchase of her new car. 10 thumbs up to Sam Limo for his expertise, patience, and understanding of what I wanted in a new vehicle. Thanks Sam.... More
Quick, easy, no hassel Five star ford was able to meet every one of our needs in a vehicle. Carlton went above and beyond to ensure we had great customer service and a great Five star ford was able to meet every one of our needs in a vehicle. Carlton went above and beyond to ensure we had great customer service and a great experience. He was upfront and honest about what we would be getting in our new vehicle. We definitely recommend Five Star as a dealership and Carlton Abrams as a salesman. More
Great Service! I had paid for a wheel/tire warranty, at the time of purchase, two years ago. One wheel/tire was damaged due to a road hazard, and Sean Billhymer in S I had paid for a wheel/tire warranty, at the time of purchase, two years ago. One wheel/tire was damaged due to a road hazard, and Sean Billhymer in Service quickly took my vehicle in, set me up in a loaner, and had my car back to me in about 48 hours. Sean has consistently provided prompt, professional and friendly assistance, and is a great representative of this dealership! I will definitely make future vehicle purchases at this dealership, even though it is (not) close to my residence! More
Exceptional Service during my vehicle purchase Jason Howell was extremely good to work with on the purchase of my new Ford. He provided an exceptional experience from his initial response to my int Jason Howell was extremely good to work with on the purchase of my new Ford. He provided an exceptional experience from his initial response to my internet inquiry through the time spent with me to look at the vehicle in person and over the entire purchasing process. One of the best car buying experiences I have ever had. Thanks to Jason and the entire Five Star Ford NRH team! More
Most pain free auto experience ever. Justin Compton helped me find the perfect vehicle, walked me through everything, and left nothing uncovered. I was in and out in under 2 hours with a Justin Compton helped me find the perfect vehicle, walked me through everything, and left nothing uncovered. I was in and out in under 2 hours with a brand new car. Kenny Wilder even made the finance paperwork a breeze. It was a Wild-er experience than I've ever had. More
Wonderful buying experience Working with Spencer at 5-Star opened up several purchase options. After hearing our needs, Spencer provided us with several vehicle options noting c Working with Spencer at 5-Star opened up several purchase options. After hearing our needs, Spencer provided us with several vehicle options noting comparisons between each one. We purchased a nicer model than we originally anticipated for less money. Also - the financing with Ford, with assistance from Anthony, was a breeze. Thank you Spencer, Anthony and Sam Pack! More
Great Buying Experience Spencer Southwell did a great job! I could not have asked for a better buying experience. Keep up the great work Spencer. I highly recommend this deal Spencer Southwell did a great job! I could not have asked for a better buying experience. Keep up the great work Spencer. I highly recommend this dealership. More
Exceptional service adn great experience! This is the second vehicle I have purchased from Five Star Ford in NRH. I have been very pleased both times with the service I received. I have to dri This is the second vehicle I have purchased from Five Star Ford in NRH. I have been very pleased both times with the service I received. I have to drive 90 miles to get to NRH, but the service provided by Mel and others makes it worth the trip. More