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Five Star Ford

North Richland Hills, TX

4.9
8,605 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,605 reviews

February 20, 2016

My Escape Purchase Sam Lemo is an excellent sales person. He was informative, courteous and patient, I also had a very nice credit man, Freddie Valdovinos that took car More

by little
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
February 20, 2016

Best car buying experience I've ever had. I just went in to trade in my Explorer and was looking at getting a Focus to downsize. I ended up getting a Fusion for about the same money I was goi More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich
February 20, 2016

Great buying experience I always come back to 5 Star Ford because I know Justin Compton is going to do the right thing. We compared several vehicles and he was very willing t More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton
February 20, 2016

Very pleasant Oil change cabin air filter. Abby was very pleasant and willing to make my visit easy as possible. Cashier was pleasant as well and very helpful More

by Danny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
February 20, 2016

Best sales person I have ever worked with - Justin Compton Justin Compton has sold me several automobiles and he is always professional, listens to what my needs are and then he delivers every time. No need More

by sthomason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton
February 20, 2016

Outstanding Service from Michael Fitch A great overall experience from the first call. Michael advised me on the best way to have my truck serviced with the least amount of downtime. As wel More

by David B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
February 19, 2016

Service Dept. is very good! I didn't buy my car there, but wish I had, if the sales staff are as good as their service dept.. Been there twice. People are attentive, courteous, a More

by djs1165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Rothganger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2016

Amazing!!! Justin A. And the staff at 5 Star Ford in North Richland Hills were amazing. I told them what I needed, what I had, and my credit situation. Justin w More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Geier
February 19, 2016

Another great day at 5 Start Ford From the moment we arrived, the feeling was that our interest were what was important. The car was ready, the paperwork process went by quickly. M More

by Gladdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
February 18, 2016

Above and Beyond Michael Fitch and Scott Wilson went above and beyond to help me get my Super Duty issues resolved quick and for the best price. Got me back on the roa More

by cpa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
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