Five Star Ford

Dave Hardick with 5 Star Ford is Top Notch Dave is patient, understanding, and will work hard to get you the best deal possible. 5 star Ford beat every other dealership in the DFW when I bought Dave is patient, understanding, and will work hard to get you the best deal possible. 5 star Ford beat every other dealership in the DFW when I bought my 2015 Mustang GT. More

Very helpful and even delivered my car Crystal Sanders and Mario were very helpful and friendly. They even delivered my car to my work which made me very excited. Crystal had followed up Crystal Sanders and Mario were very helpful and friendly. They even delivered my car to my work which made me very excited. Crystal had followed up with me and is more than willing to answer my questions. Very pleased would refer them to friends and family. Thanks guys I Luv my car and I'm happy with my experience. More

Extremely happy This our fourth car from 5 Star Ford in North Richland Hills and we have used Justin each time. No point on changing a good thing. This our fourth car from 5 Star Ford in North Richland Hills and we have used Justin each time. No point on changing a good thing. More

I keep coming back This is the second vehicle we have bought from Five Star Ford, and have used Lee Clanton both times. We live over 300 miles away, so having everythin This is the second vehicle we have bought from Five Star Ford, and have used Lee Clanton both times. We live over 300 miles away, so having everything in order we we arrive to finalize the deal is important, and that is what Lee does. His customer service is top notch. Freddie Valdovinos made finalizing the deal quick and efficient so we were able to get on the road. The next Ford I look to buy, you can be sure Five Star Ford will be my first call. More

Excellent Jason Howell & Freddie Valdovinos went above and beyond to make sure that my needs were met and I received the best finance rate. They were very profe Jason Howell & Freddie Valdovinos went above and beyond to make sure that my needs were met and I received the best finance rate. They were very professional, confident & friendly. I would recommend them to anyone. More

The Freddie Finance Experience Josh and Freddie were great to deal with .They treated me fair on our deal and I would use them again and refer anyone who is looking for a new Ford. Josh and Freddie were great to deal with .They treated me fair on our deal and I would use them again and refer anyone who is looking for a new Ford. More

Best customer service Mario Hurley and Freddie Valdovinos gave me the best experience! I just bought my first 2016 Ford F-250 platinum, best customer service! Couldn't be a Mario Hurley and Freddie Valdovinos gave me the best experience! I just bought my first 2016 Ford F-250 platinum, best customer service! Couldn't be anymore happier. Thanks a lot Mario "Tiko" Hurley and Freddie Valdovinos for all your help. More

Perfect car buying experience Couldn't ask for a better experience-- fast, courteous, helpful and without all of the high pressure tactics that give used car lots a bad name. Joe Couldn't ask for a better experience-- fast, courteous, helpful and without all of the high pressure tactics that give used car lots a bad name. Joe went out of his way to make sure I got the car I was looking for and had a pleasant experience doing it, and Kenny made the payment process fast and straightforward. Would definitely recommend. More

Fast and east experience I was able to submit a request online and start my buying experience without any problems. My wife and I spent maybe a total of 2 hours in the dealer I was able to submit a request online and start my buying experience without any problems. My wife and I spent maybe a total of 2 hours in the dealership. We were able to handle most of the process by phone or email. Chad Ritter and Melvin Seibel were able to negotiate my time constraints to where I my Escape was detailed and ready to go as soon as I walked in to sign the paperwork. We had only one small hiccup in the process. There was a scuff mark on the console near the driver seatbelt buckle. However, I was able to reach Melvin by email, showed up the next day to meet Chad, and within 30 minutes the repair looked like a whole new console was put it. The trim guy did an amazing job! My family has had a strong history of positive experiences with Five Star. We won't go anywhere else! More

Good Experience with Car Dealer I was referred to Five Star Ford by 2 different family members. Both had purchased vehicles there and both were high on process being simple and quic I was referred to Five Star Ford by 2 different family members. Both had purchased vehicles there and both were high on process being simple and quick. I dealt with Randall Swindell as the Car Salesman and as described he was very helpful and tried to find as many markdowns as he could which resulted in a good price for the car I purchased. I also dealt with Kenny Wilder for the financing. That was quick and painless. I he and Mr. Swindell explained all of the available after purchase items available to me and I did take advantage of most of them. Thank you Randall and Kenny. Previous experiences at Car Dealerships tend to be very long in duration with a lot of "I need to go and speak with my manager" about the purchase. It went smooth for me pretty much all the way from beginning to end. My ONLY negative would be the value I was given for my Trade In. It was well under the current market and trade in value according to Used Car Trade In prices. Mr. Swindell explained their position but I still had reservations about the Appraiser's final decision. More