
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Deal - Great Treatment I had contacted the Car Pro Show a few months back about trading in my 2008 Expedition - Jerry referred to Rick Dike - I called him in advance - he I had contacted the Car Pro Show a few months back about trading in my 2008 Expedition - Jerry referred to Rick Dike - I called him in advance - he had a model waiting on us to drive - he cut us a great deal - he treated us like we were the only customer there that day, and the place was packed when we got there - he knows how to treat customers, no BS - straight to the point, which is what I want. They had 10 deals go down at same time ours did so the finance guys were real busy at the time. They found us a great interest rate and again went straight to the point - did not try to sell us on stuff we did not need, made sure we were comfort the entire time and were fast about their part The entire staff treated us like we were something special and I did not really realize that Rick was the Sale Manager until we were leaving and someone told me that, but he never mentioned that - and I thought wow - as busy as he was that day and he treated us like we like we were his only customer. We started off the day going to dealership that sold us the 2008 model thinking repeat customers get better deals - not - and the person we dealt with made us feel like we were wasting his time.; My hats off to Rick and the entire staff at 5 Star Ford - best experience in buying a vehicle ever - if you want to be treated with respect and get a great deal - 5 Star Ford and Rick I listen the Car Pro Show on a regular bases - and they hit the nail on head on this one- great advice and a great dealership . More
Friendly, helpful and honest! We went to 5 Star Ford looking for a new Mustang for our daughter. Jeff Smith was there to greet us and made us feel right at home! Jeff had the Musta We went to 5 Star Ford looking for a new Mustang for our daughter. Jeff Smith was there to greet us and made us feel right at home! Jeff had the Mustang washed and ready for us to test drive. Jeff and Heather answered every question we had and was very helpful throughout the entire process. Anthony Snyder, in finance, was very honest and helpful as well! Bottom line, 5 Star Ford treated us like family! Best car buying experience ever! Thank you! More
Awesome people very helpful and patient My experience with Juan Hernandez was awesome. Very helpful answered all my question easy to work with. Tries to help us out in what we want and/or lo My experience with Juan Hernandez was awesome. Very helpful answered all my question easy to work with. Tries to help us out in what we want and/or looking for. Very good sells men. Very comprehensive. More
It is a good dealership I have good experience to buy a car here. And I recommend you to come here, they are really patient and nice. My friend will buy another car tomorrow I have good experience to buy a car here. And I recommend you to come here, they are really patient and nice. My friend will buy another car tomorrow More
Great service, sales department,deal, and stock 5star ford beat anyone's price on my mustang by 1000's. Stock was plentiful, my sales person( Doreene) was the greatest; she answered any and all ques 5star ford beat anyone's price on my mustang by 1000's. Stock was plentiful, my sales person( Doreene) was the greatest; she answered any and all questions, fought hard more then once to get the price where I needed it. She dealt with me as not only a person, but a Texan). Not just another customer. Took me 3 days to hammer out my deal. Day of delivery was her day off; she drove in JUST to get me in the car I've been waiting 15 years to buy. That quality American service with a Texan smile. Jim trying was the finance person. Was friendly, fast, and explained/ answered all needed; even though I didn't use ford financing. Outside of a few options I feel should be standard in a mustang( color changing interior lights , xm radio) this Ecoboost 4 cyl mustang is imp the best mustang since 1971. Don't bother with the v6. Eco has same hp etc. but gets killer gas mileage for the price. I fully plan on returning in 2020 ( if ford doesn't ruin the body etc) getting me a 2020 GT, and handing down the Eco. And of course, I WILL be buying at 5 star ford More
Excellent I give this dealership a 5 star because my salesman, Felipe Lopez, and Finance Manager, Kenny Wilder were very nice and helpful. I will definitely re I give this dealership a 5 star because my salesman, Felipe Lopez, and Finance Manager, Kenny Wilder were very nice and helpful. I will definitely recommend this dealership to friends and family. Thank you! More
bravo My sales rep, Bob Nemri is an outstanding example of what I would expect when doing business. he was forthcoming with answer to my questions w My sales rep, Bob Nemri is an outstanding example of what I would expect when doing business. he was forthcoming with answer to my questions with no high pressure BS. your establishment should be proud of him. This is the second car acquired from Mr. Nemri and will do so again. in addition, kudos to Freddie Valdovinos, and the Freddie Finance Experience. he has a new alias, "Freddie Fantastic". We got through the paperwork with zero pain, and I was out the door with my new Focus. I would do business with both of the above-mentioned men again. five stars for Five Star Ford More
Excellent Car Buying Experience Got to experience my first Tutman car buying experience and needless to say it was a pleasure. We bought a Ford F250 and Tut made it as easy as possib Got to experience my first Tutman car buying experience and needless to say it was a pleasure. We bought a Ford F250 and Tut made it as easy as possible. I didn't have to argue back and forth over interest rates or payments, Tut had already done all the arguing for me. As my wife would say it's always best to have someone do my arguing for me because I will never win! LOL Tut was awesome and kept us laughing the whole time. Mario was awesome working with me from vehicle to vehicle and staying with me from start to finish. I am not always the easiest person to please so he was a pleasure to work with as his patience definitely shown through. Thanks for a great experience! More
Helpful Bob was able to help me with a better deal than I was able to find in my home town of Houston. I was able to leave the dealership feeling as though I Bob was able to help me with a better deal than I was able to find in my home town of Houston. I was able to leave the dealership feeling as though I received a good deal and had good service. More
Very good dealership I bought another mustang from 5star and the service was excellent. I'll definitely return when it's time to purchase another. Ford- First On Race Day I bought another mustang from 5star and the service was excellent. I'll definitely return when it's time to purchase another. Ford- First On Race Day More