
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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great car buying experience Was looking for a specific truck. Randell swindell was able to find it. 2015 f-350 dually four wheel drive, with out the my touch option. Under the pr Was looking for a specific truck. Randell swindell was able to find it. 2015 f-350 dually four wheel drive, with out the my touch option. Under the price range I had set. More
Service work I have visited several times and always felt I was treated fair on the service, price and knowledge of the repairs being performed . I would recommen I have visited several times and always felt I was treated fair on the service, price and knowledge of the repairs being performed . I would recommend their service dept. More
Good experiance Randall was great to work with and were able to find a good fit for us . Freddie in finance was quick and gotmus in and out quickly once we got in. Randall was great to work with and were able to find a good fit for us . Freddie in finance was quick and gotmus in and out quickly once we got in. More
Excellent Car-Buying Experience Jason Howell was the most professional person I've dealt with in buying a car. He was interested in knowing exactly what I wanted in a new vehicle. Jason Howell was the most professional person I've dealt with in buying a car. He was interested in knowing exactly what I wanted in a new vehicle. He was quick to do the research and provide me with options. I spoke with him by phone on Monday afternoon, went to the dealership Monday evening and by Tuesday evening drove my new 2016 Escape off the lot. The whole experience was quick and painless. Anthony Snyder was so efficient in getting me in and out in signing all of the documents. I would definitely recommend Jason to any family member or friend who is looking for a new car, as well as Five Star Ford. This is my second purchase with Five Star Ford and they have never disappointed me. More
Best Car Buying Experience Ever This was the most pleasant buying experience I've ever had. Thanks to Josh Ingram and Jimmy Truong. It started with the internet request and ended w This was the most pleasant buying experience I've ever had. Thanks to Josh Ingram and Jimmy Truong. It started with the internet request and ended with a fantastic purchase. More
Joe and Tut took care of us We had two 2012 Fusions. We pulled up and were greeted by Joe. I asked him if he wanted to sell two cars and away we went. Our goal was to reduce our We had two 2012 Fusions. We pulled up and were greeted by Joe. I asked him if he wanted to sell two cars and away we went. Our goal was to reduce our monthly payment (usually not the best way to approach a car sale) and Joe helped us accomplish that. Tut came through and was easily the best finance guy I've dealt with. In the past, finance is where we've been blindsided and our car buying experience soured, but that is not what happened this time around. Both were personable and easy to work with. After buying, we had an minor issue with the interior lights in our Escape. Joe brought us in and took care of getting that sorted out. When it comes time to buy a couple of new cars, I will be checking in with Joe first thing. More
5 Star is our Family We have purchased 7 out of our last 10 cars from 5 Star ford and 5 of them were from Alfred! Best service ever! We are family, not just customers. We We have purchased 7 out of our last 10 cars from 5 Star ford and 5 of them were from Alfred! Best service ever! We are family, not just customers. We have been coming to this dealership for over 14 years. We love the service and the atmosphere. More
Wonderful and quick We came in to look at a used vehicle that first of all, they took the extra step to get the smoke smell removed and shampoo the carpets BEFORE we look We came in to look at a used vehicle that first of all, they took the extra step to get the smoke smell removed and shampoo the carpets BEFORE we looked at the vehicle, amazing! We got there and the car was just as advertised and no longer smelled of smoke. We took it out for a long test drive and when we returned Mel had everything ready and waiting so we would have a fast and painless process ahead of us. We were out within less 2 hours with our new to us vehicle. I would highly recommend to a family member or friend! More
JUSTIN COMPTON - 2015 FORD F-150 SUPERCREW SPORT IF JUSTIN COMPTON WASN'T A SALESMAN AT FIVE STAR FORD, I WOULD BE DRIVING A FORD TRUCK FROM ANOTHER DEALERSHIP. I HAVE PURCHASED 6 BRAND NEW TRUCKS IF JUSTIN COMPTON WASN'T A SALESMAN AT FIVE STAR FORD, I WOULD BE DRIVING A FORD TRUCK FROM ANOTHER DEALERSHIP. I HAVE PURCHASED 6 BRAND NEW TRUCKS FROM JUSTIN COMPTON, NOT FIVE STAR FORD. I HAVE BOUGHT A 2004, 2006, 2008, 2010, 2013 AND NOW A 2015 FROM JUSTIN. I HOPE THAT I HAVE MADE THIS CLEAR ENOUGH FOR YOU FOLKS. TONY SNYDER WAS MY FINANCE GUY AND I'M NOT SURE WHERE HE CAME FROM, BUT JUSTIN FILLED HIM IN ON ME AND I WAS TREATED VERY RESPECTFULLY AND I WOULD PREFER TO DEAL WITH HIM ON MY FUTURE PURCHASES. HE DEFINATELY NEEDS TO HEAR THIS POSITIVE REMARK. I'M A SALESMAN MYSELF, AND HAVE BEEN FOR 18 YEARS, YOU HAVE MANY SALES FOLKS AND FINANCE PEOPLE AT YOUR MULTIPLE DEALERSHIPS THAT COULD DEFINATELY LEARN "HOW TO" FROM THESE TWO GENTLEMEN. More
A new truck, and a new friend. My wife and I walked into 5-Start Ford in NRH around 3pm on Saturday, and asked for a sales person. Alfred walked up, introduced himself and preceded My wife and I walked into 5-Start Ford in NRH around 3pm on Saturday, and asked for a sales person. Alfred walked up, introduced himself and preceded to help my wife and I acquire a new F250 King Ranch. We knew only the basics of what we wanted and Alfred walked the lot, showed us vehicles and answered our questions professionally, honestly and with a cordialness that resulted in not just a new truck, but a new friend. We drove the new vehicle off the lot at 7pm. Fast, Friendly, Courteous, Painless, Pleasant, Fun, and within my budget. I was in again today to get the aftermarket add ons completed and spent a short time with Alfred chatting before the truck was finalized. Both of our trucks have been purchased at 5-Star, and I envision a few more vehicles being purchased there in the future. I am blessed by the God for the success to own two fine Ford trucks, and doubly-blessed by God for having met Alfred. I have a stack of his business card in my new truck, and will gladly be referring friends and colleagues to 5-Star Ford and Alfred in the future. More