Five Star Ford

Ford Truck repair My 150 Ford (2001) was loaded and taken to 5 Star Ford by AAA on Monday, Jan. 17. The truck had failed to start on two recent occasions . It was qui My 150 Ford (2001) was loaded and taken to 5 Star Ford by AAA on Monday, Jan. 17. The truck had failed to start on two recent occasions . It was quickly received and service needed recorded by service manger, Mike. The truck was fixed and ready the next day. And as my wife of 85yrs. is ill and unable to drive, Mike arranged for a congenial driver to pick me up at home....which I greatly appreciate. Charles Lee Evans, Age 91 More

Will be back! drove from Wichita Falls Texas and sure glad we did! The customer service was amazing, even though we were buying a lower end car. The way we were tre drove from Wichita Falls Texas and sure glad we did! The customer service was amazing, even though we were buying a lower end car. The way we were treated you would have thought we were buying a house.! From The guy opening the door and getting us coffee, then taking us to Rick Dikes office, to Him making sure everything went smoothly, even after a small problem with some paper work. Anthony in the business office made us feel very welcome and respected, heck, they all did! I am 72 years old and have never had this kind of car deal. The computer guy even made us feel like we understood how to work it! More

Awesome. Great service Thank you for helping us in the hole process in buy my truck today. I like to thank Mario, Eddie and Anthony for all the help today and I really recom Thank you for helping us in the hole process in buy my truck today. I like to thank Mario, Eddie and Anthony for all the help today and I really recommend five star ford. We will see each other again in the future for another vehicle. And next time I hope to have them help me again in another buy and again thanks for every thing really appreciate it More

new car purchase experience We have purchased over 10 cars from this dealership and they always provide outstanding service.This continued on Jan 16 when we purchased a 2016 fo We have purchased over 10 cars from this dealership and they always provide outstanding service.This continued on Jan 16 when we purchased a 2016 ford escape]. our sales person, carlton Abrams was simply outstanding and calmly answered all of our questions. I also had a very pleasant experience with the finance department, Jimmy Truong was very helpful.....We buy all of our cars from this dealership and so does my daughter who just recently purchased two vehicles. More

Fantastic Internet experience Purchased transit van over Internet Sam Limo explained deal drove to Dallas from Houston was out of dealership in one hour no pressure or upselling ju Purchased transit van over Internet Sam Limo explained deal drove to Dallas from Houston was out of dealership in one hour no pressure or upselling just a good honest deal More

Great Service Department The service here is great. Michael Fitch always professional, honest and kept me about my truck and needed services. Tiffany at the front was excellen The service here is great. Michael Fitch always professional, honest and kept me about my truck and needed services. Tiffany at the front was excellent also! More

There are dealerships...then there's Five Star Ford! The folks at Five Star Ford are beyond phenomenal! I have dealt with them, for three years now...and four vehicles later. From the time I set foot on The folks at Five Star Ford are beyond phenomenal! I have dealt with them, for three years now...and four vehicles later. From the time I set foot on that lot, the salesman I dealt with...Randall Swindell...was the best! He said he would be there if I had questions and didn't crowd, or hover over me! Any question I had he promptly and precisely answered...and if he didn't have the answer (which was [extremely] rare) he sought out the correct answers...he didn't just guess, or blow smoke. Five Star is there for the customer...not themselves. From the time you set foot on that lot, until the time you drive your new vehicle off the lot...and then after the sale...they are there! They make choosing, financing and paperwork easy! I would recommend them ANY time to ANY one. I drive 2 & 1/2 hours, from Central Texas, just to deal with them. Five Star is much too modest of a name...they should have been titled "Ten Star Ford", for that's what they, and Randall, are in my book...ten stars! More

An awesome experience It is always a awesome experience when purchasing a vehicle from Five Star Ford in North Richland Hills. Everyone treats you with the utmost respect, It is always a awesome experience when purchasing a vehicle from Five Star Ford in North Richland Hills. Everyone treats you with the utmost respect, and shows great pride in everything they do. And let's not forget about "The Freddie Finance Experience", simply awesome!. More

Love my new car! This is my second time buying a car from Rick Dike, and i will not buy from anyone else! He made the entire process easy and fast! He even gave me the This is my second time buying a car from Rick Dike, and i will not buy from anyone else! He made the entire process easy and fast! He even gave me the best deal possible! I am so excited about my new car, I love it! More

New F150 Doreen is absolutely awesome. We drove 2 hrs just to business with her. Had she not been there we would have bought our new truck in Athens where we l Doreen is absolutely awesome. We drove 2 hrs just to business with her. Had she not been there we would have bought our new truck in Athens where we live. Joe in after sales was awesome too and mr Trong in finance made the process painless. I love our new truck and will buy out next one from Doreen as well. Awesome experience More