
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional Aaron Dias and Destenee Dowb were very professional Valued my time and worked with me though the process quickly I was looking for a fair deal and Aaron Dias and Destenee Dowb were very professional Valued my time and worked with me though the process quickly I was looking for a fair deal and I feel I got a good deal overall More
Awesome staff and customer service!! We were treated like there was no one else in the dealership!! Jim Fairweather was our salesman and he was veryprofessional and caring. Jim, his bos We were treated like there was no one else in the dealership!! Jim Fairweather was our salesman and he was veryprofessional and caring. Jim, his boss and jimmy Troung in Finance went beyond the call of dury to see that our needs were met!!! We will send other to Five Star Ford!! They are awesome and we will send others there. More
Excellence customer service. I am a customer service rep for the city of Ft. Worth, and I know a good rep when I see one. Crystal was on time with the requests I ask her about in I am a customer service rep for the city of Ft. Worth, and I know a good rep when I see one. Crystal was on time with the requests I ask her about in getting a vehicle just for me, she is very warm and knowledgeable about the car dealership business. I want to thank her and your dealership for the excellence service provided. I will be recommending her to my family and friends. Once again thank you very much. More
Great buying experance and excellent service From the moment my wife and I arrived looking for a specific truck, Jim Fairweather was astute and made the buying experience a pleasure. During the f From the moment my wife and I arrived looking for a specific truck, Jim Fairweather was astute and made the buying experience a pleasure. During the financing Anthony Snyder,a well informative and easy going but an attentive attitude made the purchase enjoyable. Once purchased there was verious work that had to be done on the truck, which all service staff made the transition from working on our vehicle to completion of work very quick and easy. When we buy another vehicle, it will no doubt be from Five Star Ford of North Rihland Hills. Thank you to all the staff and hard working employees of Five Star Ford! More
Excellentry customer service Jesse james had an Excellent experience buying a new vehicle. The salesman worked very hard to find exactly what I wanted. The finance manged covere Jesse james had an Excellent experience buying a new vehicle. The salesman worked very hard to find exactly what I wanted. The finance manged covered all bases to make sure I received the best possible payment. Wonderful day for me More
excellent salesmanship - had everything prepared prior to me this is my 4th vehicle from here and everything to do with buying a vehicle from here gets better and better, really enjoyed how chad was down to busi this is my 4th vehicle from here and everything to do with buying a vehicle from here gets better and better, really enjoyed how chad was down to business and he got done what needed to be done for me to do the sale More
Rick Dike - Awesome!! Tut Edwards - Very helpful!! I typically dislike buying cars - usually too much sales pressure. I walked into Five Star Ford and had the fortune to work with Rick Dike. The overal I typically dislike buying cars - usually too much sales pressure. I walked into Five Star Ford and had the fortune to work with Rick Dike. The overall experience was the best I've ever had in buying a car. Rick put no pressure on me and worked hard to give me exactly what I wanted. He took his time with me, answered my questions, put up with my occasional wishy-washiness, and ultimately got me in and out in what seemed like record time. Let's not forget about price - he didn't try to fool around with me, but simply put his best foot forward and we closed the deal very quickly. Tut Edwards was my finance manager - aside from being incredibly entertaining and funny, he was very helpful in making sure I was making the best financial decisions. He did not put pressure on me to buy things I didn't want. Again, he worked quickly and got me out the door extremely quickly. Both Rick and Tut were simply nice people who made me feel that they were mostly concerned with helping me, versus making a sale. I highly recommend both of them. More
Best experience ever I HATE buying cars, just the entire process is a beating. But yesterday was completely different. I did a little homework in advance, but to be hone I HATE buying cars, just the entire process is a beating. But yesterday was completely different. I did a little homework in advance, but to be honest, I am not sure I needed to. Crystal was so up front and focused on getting me a good deal it was more like she was there with me instead of working for the dealership. The entire process was fast and smooth, it was the first time in my life (and I am not young) that I walked out of a dealership and felt I got the best deal I could have. The finance guy Anthony at the end was awesome, what a great sense of humor. If you want a good car buying experience, stop by, I don't believe you will be disappointed. More
Excellent! Great service from Jose Garza and the service department. I always feel valued and appreciated when I go into the service department at Five Star For Great service from Jose Garza and the service department. I always feel valued and appreciated when I go into the service department at Five Star Ford. More
Got exactly what I asked for! Mel did a great job on the price and finding the right F-150 to meet my budget. He was a straight shooter. There where no gimmicks. Everything was str Mel did a great job on the price and finding the right F-150 to meet my budget. He was a straight shooter. There where no gimmicks. Everything was straight forward and easy. More