Five Star Ford

Awesome buying experience! William May renewed our faith in the whole car buying experience. We had a very bad experience with another ford dealer (I won’t name names but they William May renewed our faith in the whole car buying experience. We had a very bad experience with another ford dealer (I won’t name names but they were in the White Settlement area) so it took us two months before we even wanted to deal with another Car Salesman. We had heard wonderful things about 5 Star Ford so we decided to give them a try. We were so blessed to get to work with William. He helped us find exactly what we were looking for and actually did it honestly. He didn’t lie to us or give us the run around. He came to us right off the bat with a very fair price and was able to make my husband’s dreams come true! I cannot say enough wonderful things about William and his work ethic. Not only do we highly recommend William but we would certainly buy from him again. More

Tires and alignment Ron kept me up to date and the car was done on time. He has been consistently the one service representative that my wife and I go to if we need serv Ron kept me up to date and the car was done on time. He has been consistently the one service representative that my wife and I go to if we need service done More

Hector made this happen!! He is awesome! Hector worked with us and was awesome!!! One complaint is many do not have checks any longer. Down payment should be allowed for all amount on a card Hector worked with us and was awesome!!! One complaint is many do not have checks any longer. Down payment should be allowed for all amount on a card. More

Good. Good and fast.Worked with my trade and got a deal close to my payment .Pleased with my truck choice Would recommend the dealership.Thanks , Good and fast.Worked with my trade and got a deal close to my payment .Pleased with my truck choice Would recommend the dealership.Thanks , More

Personable Service When my spouse and I were in the market for a new car he wanted to go to a luxury dealership to purchase a luxury vehicle. I suggested we go to Five When my spouse and I were in the market for a new car he wanted to go to a luxury dealership to purchase a luxury vehicle. I suggested we go to Five Star Ford, because I told him about the nice employees who work at that car dealership where I go once a month for my Women Networking Meeting. So I went with him to the luxury dealership and we purchased a vehicle. Two weeks later my family and I were in a car accident and our car was totaled. I suffered the most injuries. So this time around we went to Five Star Ford. We had to go to the dealership 3 times in a row because we would leave work, go to the dealership, then I had to leave to go to the Chiropractor. John Little was so patient with me on each visit; he greeted me each day like it was his first time ever meeting me. Since I was in pain I had to walk slowly, but John didn't rush me. On the first visit I chose some vehicles I was interested in so John scanned the bar codes. I used process of elimination and narrowed my selection down to 3 vehicles. On the second visit we went on a test drive. I narrowed my selection down to 2 vehicles. On the third visit John was patient enough to go on another test drive with me. He even pointed out features I didn't notice. I decided on the vehicle I wanted to purchase. I left my spouse to work through the financing with Anthony Snyder. They were not able to get the price we were hoping to pay, but they came really close. The next day my spouse talked to Crystal Sanders and said he was sorry we could not do a deal with them. She said she'll call him back. She called back shortly with a great price! My spouse noticed that now whenever he calls the luxury dealership no one answers and they do not call him back. So he has to drive up there to speak to someone and he noticed a difference in the customer service. Our salesman at the luxury dealership said I been meaning to call you and every time I call the phone goes to voicemail, but he never left a message either. At the luxury dealership they want to get you in and out, but at Five Star Ford they build relationships. Crystal sent my spouse a birthday card two weeks after we purchased the car. The luxury dealership mailed our tags to our home, but Five Star Ford sent us a post card to let us know our tags were in. John personally put the tags on our car and gave my son a Christmas gift. We have yet to hear from the luxury car dealership. Thank you Crystal Sanders, John Little, and Anthony Snyder for making our car buying experience Fabulous! More

My sales experience at Five Star Great experience. Good people, great service. After taking delievery I got cold feet and asked if I could bring the truck back, they took it back with Great experience. Good people, great service. After taking delievery I got cold feet and asked if I could bring the truck back, they took it back with a great attitude. A day later I decided I wanted to follow thru and get it back and I couldn't be happier! More

Excellent Crystal Sanders was excellent and patient. I knew what I wanted so she did not hound me which is very important to me. If she thought she found some Crystal Sanders was excellent and patient. I knew what I wanted so she did not hound me which is very important to me. If she thought she found something she would send me an email. I have recommended her to others and will continue to do so. More

Good Price Dealership helped me get the car I wanted at the price I wanted. William May kept me updated on the progress of the deal consistently. Dealership helped me get the car I wanted at the price I wanted. William May kept me updated on the progress of the deal consistently. More

2015 Truck Justin has sold two trucks to my dad in the past and has done a great job of taking care of my family when it comes to vehicles. He helped me find the Justin has sold two trucks to my dad in the past and has done a great job of taking care of my family when it comes to vehicles. He helped me find the truck I wanted at a very reasonable price without the constant pestering or hassle I've experienced when looking at other dealerships. He will be someone my family continues to buy vehicles from and look forward to working with him again in the future. More

Toyota Avalon This was my first experience working with 5 star ford. And I was a little skeptical on how the experience would go. After approaching the front entran This was my first experience working with 5 star ford. And I was a little skeptical on how the experience would go. After approaching the front entrance, I was greeted with cheery smiles. I knew I had come to the right place. After being recommended to Crystal Sanders and John Little, it was a delightful and fun experience. They were reliable, dependable, and very knowledgeable about the answers I was seeking. If your looking for great sales rep. I'm giving Crystal and John two thumbs up!!! with 5 star ford... More