Five Star Ford

Buying Experience I have always had a strong preference for Ford Trucks and have owned and driven several over the past 40 years. I shopped several area Ford Dealers p I have always had a strong preference for Ford Trucks and have owned and driven several over the past 40 years. I shopped several area Ford Dealers prior to making this purchase. The primary reason for returning 5Star to buy was the experience I had with the Sales Person I met with on my first visit to the dealership. I feel like I got a fair deal on the truck I purchased. It was not the best price but I was willing to pay a bit more for the confidence I had in the service I was getting. More

ALWAYS GO HERE FIRST This is probably the 15th vehicle my family has purchased through Five Star Ford in North Richland Hills, TX. These people are professionals and aren This is probably the 15th vehicle my family has purchased through Five Star Ford in North Richland Hills, TX. These people are professionals and aren't the "back room" deals kind of folks. Rick Dike is our go-to guy. One of his colleagues, Lee Clanton, has been involved in the past several sales through the dealership, and he is top shelf too. These guys are always ready to do what it takes to get what you want and complete the deal. Carlos assisted with going through all the features of my new Explorer. He was so willing to make sure all was set up for me, and explain features. He told me about the classes, which I make attend. He gave me his card in case I get stuck or have questions. Just great. I cannot imagine going through a vehicle purchase without these guys. Bob Little in Finance was so thorough and made the paperwork tolerable. This isn't the first time we've worked with him either. He makes it fun each time. Five Star takes care of their people and they stick around. There is no reason to go to a dealership that plays games with you or doesn't shoot straight. Just go. They make it less painful when you're making this major a purchase! More

Amazing Dealership is great. Mario overall was awesome he answered every last question that we had with fine detail. He's friendly and a great salesman. I wou Dealership is great. Mario overall was awesome he answered every last question that we had with fine detail. He's friendly and a great salesman. I would recommend him to anyone looking for a vehicle. More

Sales Support / Vehicle Selections When I arrived at the Dealership everyone met me with a smile and can I help you greeting. Ms. Destenee Dowd was very professional and consistently When I arrived at the Dealership everyone met me with a smile and can I help you greeting. Ms. Destenee Dowd was very professional and consistently went the extra mile to assist me. The one thing that I really appreciated throughout my visits was her ability to assist me and not be too pushy. I am one that needs space and hard sales representatives tend to wear on my patience, which was not the case with Ms. Dowd. Gary White was also very helpful and worked very hard in putting together a financial package that I felt very good about when I left the dealership in my new F150. Great job. Massive Inventory, hard to not find what you're looking for. More

2015 Edge Sport Purchase My purchase of a 2015 Ford Edge Sport from Five Star Ford was the smoothest vehicle buy. I dealt with Josh Ingram and he was beyond professional and w My purchase of a 2015 Ford Edge Sport from Five Star Ford was the smoothest vehicle buy. I dealt with Josh Ingram and he was beyond professional and worked with me on all my requests. I could not be any more satisfied with the whole buying experience. More

2015 Ford F150 I dealt with Lee Clanton and Tut Edwards. It was my first car buying experience and it was a great one. They blew away my expectations of how profes I dealt with Lee Clanton and Tut Edwards. It was my first car buying experience and it was a great one. They blew away my expectations of how professional and nice they were. You could tell they were looking out for my best interest and I feel very lucky that they were able to help me out. More

The Freddie Finance Experience Freddie Valdovinos was our finance guy at Five Star Ford - he was prompt, direct and to the point and got us done and out the door in record time. The Freddie Valdovinos was our finance guy at Five Star Ford - he was prompt, direct and to the point and got us done and out the door in record time. The whole dealership was great to work with. I would highly recommend going there to buy a vehicle... See Joe Ferrantelli in sales - great to work with also. answered all of our questions, and knew about the product. We are happy and loving our new Escape! More

Fleet service Johny has done a wonderful job keeping all of our fleet vehicles serviced and on the road. Could not ask for a more knowledgeable service writer. John Johny has done a wonderful job keeping all of our fleet vehicles serviced and on the road. Could not ask for a more knowledgeable service writer. Johny is one of the best. More

Awesome! They helped me get into a car given my current situation. They didn't just tell me no. They worked with me. They helped me out a lot. I hate dealershi They helped me get into a car given my current situation. They didn't just tell me no. They worked with me. They helped me out a lot. I hate dealerships. I butted heads with them and they still helped me out as much as possible. More

Excellent Service Jim Fairweather is probably the best car dealer I have ran into. He let me and my wife talk,offered us drink and food etc. Five Star Ford is definite Jim Fairweather is probably the best car dealer I have ran into. He let me and my wife talk,offered us drink and food etc. Five Star Ford is definitely a Five Star especially if there is more people like Jim. Thanks Jim and Five Star Joshua Strobel Proud owner of preowned car with Five Star More