Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent customer service! This is our 2nd vehicle purchased at Five Star Ford. Our sales person made the first purchase so easy, we called him when we were ready to purchase a This is our 2nd vehicle purchased at Five Star Ford. Our sales person made the first purchase so easy, we called him when we were ready to purchase again, even though we no longer live in the DFW area. The 2 individuals we worked with were very knowledgeable and professional. All staff we encountered were friendly, courteous and helpful. Everyone seemed happy! Great car buying experience! More
Unbelievable Experience Doreen Bainbridge is one of the greatest sales person ever! She will work with you in whatever way she can while feeling comfortable purchasing a new Doreen Bainbridge is one of the greatest sales person ever! She will work with you in whatever way she can while feeling comfortable purchasing a new car! Definitely recommending FiveStarFord and Doreen to future car buyers! More
Glad to have this awesome truck!! My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than I would have liked, but Cameron managed his way through it. He was very attentive and did a good job keeping me up to date along the way. Marisa was able to help with a few of my concerns and was a big help getting the financing done. When it came time to finalize all the paperwork, "The Freddy Finance Experience" offered by Freddie Valdovinos was a breeze. The three of them took care of me and my family, and we will be back for another Ford. Thanks to all of you!!! More
Awesome experience! Was looking to buy a dependable car for our daughter. Spencer Southwell, our dealer, was very approachable and not a pushy dealer. Anybody who purchas Was looking to buy a dependable car for our daughter. Spencer Southwell, our dealer, was very approachable and not a pushy dealer. Anybody who purchased a car understands what I'm talking about. He did not try to over sell and actually met us with the money range we wanted to stay in. I wIl definitely go back for future purchases. More
OMG! Such an awesome experience I have never been treated with such respect. The sales staff actually listened to me and helped me pick the best car for my family needs. I will no I have never been treated with such respect. The sales staff actually listened to me and helped me pick the best car for my family needs. I will no where else in the future from my car buying needs! Diron Lintz, Josh Fichter and Tutman Edwards, you guys rock!!! Thank you for making this experience a walk in the park instead of the usual nightmare I have experienced at other dealerships! Thank you Jerry Reynolds for recommending this wonderful dealership. More
Very Satisfying Experience Crystal Sanders is one of the most patient and best sales rep you can ever choose. She was patient with us making a decision of what car we really wan Crystal Sanders is one of the most patient and best sales rep you can ever choose. She was patient with us making a decision of what car we really wanted! We ended up with the picking the Ford Fusion and Crystal came through with the payments too. I love the fact that she takes time to take care of her customers and doesn't rush them to make a decision! Seriously if your looking for good, understanding sales rep who's willing to work with you this is your right here!! More
Great experience I really enjoyed working with Joe and Elbert (Tutman) in working out a deal for my 2016 Ford Fusion. I feel they were both very professional, friend I really enjoyed working with Joe and Elbert (Tutman) in working out a deal for my 2016 Ford Fusion. I feel they were both very professional, friendly. We were able to work out a deal I can live with, and I love my new car! More
Bought a new F 150. David did a great job. Based on other dealerships the price was honored that was advertised. The finance department was backed up and felt pressure to David did a great job. Based on other dealerships the price was honored that was advertised. The finance department was backed up and felt pressure to purchase a extended warranty. We had a good experince overall.Thank you. More
Seriously Stress Free Experience! Vehicle shopping has always been extremely stressful for me. That stopped as soon as I walked into Five Star Ford. The sales manager hooked me up with Vehicle shopping has always been extremely stressful for me. That stopped as soon as I walked into Five Star Ford. The sales manager hooked me up with some of the most amazing people I have ever had the pleasure of vehicle shopping with. Destenee Dowd had the insight to see exactly what I really wanted. Diron Lintz completed my experience with genuine kindness I have never experienced at a dealership. Coming off the heals of a competitor just days before I was about to just forget it completely. I am so thankful to these kind and thorough individuals. I love my new truck so much!! And of course the final step was amazing due to the Tutman Experience! Finance Manager Tut Edwards made a normally stressful thing for me absolutely stress free and enjoyable. I will always buy from Five Star Ford!! Customer for life! More
Overall good expierence I feel that you could have given me more for my trade or more incentives to make up the difference. Hector was awesome to work with. Freddy was amaz I feel that you could have given me more for my trade or more incentives to make up the difference. Hector was awesome to work with. Freddy was amazing as well! More























