
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,586 reviews
Phenomenal I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his personal number in case I had any additional questions after I had left. He would follow up with me and see how I was enjoying the car. His service went through the roof. I did not once feel pressured or obligated to sign anything until I felt 100%. If anyone is looking for a Ford, I would highly recommend Carlos Hernandez. More
Customer Loyalty This is our ninth or tenth vehicle we have purchased from 5 Star and as always the experience was rewarding. We are treated as family. Alfred El Dar This is our ninth or tenth vehicle we have purchased from 5 Star and as always the experience was rewarding. We are treated as family. Alfred El Darazi and David Hardick are a joy to work with and go out of their way to make sure we are completely satisfied. With that kind of service, we will have no problem purchasing our future vehicles from them. More
Long distance purchase via the internet made easy I filled out a query about a lease over the internet. Chad Ritter responded quickly. I filled out a credit application via the web and Chad pushed it I filled out a query about a lease over the internet. Chad Ritter responded quickly. I filled out a credit application via the web and Chad pushed it through. I then went to the dealer the next day and test drove the car and less than 3 hours later I was in possession of the now cleaned up and fueled car. 4 days ago, I didn't think what happened was possible. Considering I was in a city 200 miles away from the dealership, it was as painless and enjoyable as it could possibly be. I also saved a considerable sum of money as compared to another dealership. More
Love my new Ford Explorer It has been 12 years since I purchased a new car. I absolutely detest car shopping. Alfred El Darazi makes car shopping easy. He is very personable It has been 12 years since I purchased a new car. I absolutely detest car shopping. Alfred El Darazi makes car shopping easy. He is very personable and not a regular pushy car salesman. Alfred has great knowledge of his inventory and can explain all the options available on the cars. This was a great help as options have really changed in 12 years. This made the 4th vehicle we have purchased from him....the first one that is all mine. Thanks for the help Afred! More
Easiest Deal I've made With the arrangement with the Northeast Tarrant Chamber of Commerce getting a great price and finalizing the purchase was great. The Dealership and s With the arrangement with the Northeast Tarrant Chamber of Commerce getting a great price and finalizing the purchase was great. The Dealership and staff was first rate taking care of my needs after I totaled my old truck in bad weather. More
David Hyche and 5 Star Ford Rocks! Best Experience Ever! I have purchased a few cars in my day. I can personally tell you that this was the best car buying experience I have ever had. My sales person David I have purchased a few cars in my day. I can personally tell you that this was the best car buying experience I have ever had. My sales person David Hyche was not pushy and actually listened to what I needed and was looking for in a car. David help me get me into the best possible car that I wanted, at the price I was wanting and willing to pay, and at a great interest rate. I had such a great experience that we actually purchase 2 cars from David with in 2 weeks of each other. The way David handled every aspect of the car buying sales cycle is second to none. I not only recommend Five Star Ford, but if you are considering purchasing a car in the near future and you want to deal with the best sales person on earth, then please go see David Hyche! He will take great care of you before, during and after the sale. All sales people should model after his sales technique. David, thank you for such a great experience. I'm recommending you to everyone I know that is ready for a new car. Rhonda G. :) More
Best experience by far!!!!!!!!!!!!!!!!! Thank you Randall Swindall for helping us find our Ford Edge. It was such a great experience. I never felt more comfortable with a car dealership. Thank you Randall Swindall for helping us find our Ford Edge. It was such a great experience. I never felt more comfortable with a car dealership. Thanks 5 Star Ford!!! More
GREAT SERVICE AGAIN!! We bought my husband's F-250 truck from Five Star a little over a year ago, with Alfred El-Darazi. He was remarkable, so when I needed a new car he wa We bought my husband's F-250 truck from Five Star a little over a year ago, with Alfred El-Darazi. He was remarkable, so when I needed a new car he was the first phone call. That evening I drove home in my new 2015 Ford Escape. Alfred is very personable, knows his job well, and goes above and beyond in being helpful. He listened when I told him what I needed, and had the perfect one picked out, alI I had to do is choose the color, which was not easy because there were so many choices. We have told many friends and family what a great place Five Star Ford is, and especially about Alfred El-Darazi, he is the best!!! One of our friends bought a F-150 truck there recently with Alfred and he also was very happy! Thanks again for great sales and service . More
Great customer service. from the moment i walked in there was just wonderful customer service. everyone was very kind and extremely helpful. Chad Ritter and Kenneth Wilder de from the moment i walked in there was just wonderful customer service. everyone was very kind and extremely helpful. Chad Ritter and Kenneth Wilder definitely made my first time buying a car easy and stress free. i was a bit nervous being a first time buyer but they both truly made it all so easy and enjoyable, with jokes and just wonderful customer service. it is definitely the number one thing i look for and you all went above and beyond in that department. More
Here I go again visiting my favorite Ford dealership! Not even 2 years ago I had just bought the 6th or so Ford from Five Star Ford and especially my family's favorite salesman Alfred El-Darazi. I had ju Not even 2 years ago I had just bought the 6th or so Ford from Five Star Ford and especially my family's favorite salesman Alfred El-Darazi. I had just had my 2012 Ford Edge totaled in a red light runner accident. I still had the insurance rental in possession but thought I would stop by Five Star Ford and talk with Alfred to give him a heads up to look for me another Edge. Low and behold, 2 hours later I was out the door and on my home with a new 2014 Ford Edge! Alfred, Tut Edwards and Five Star are so easy to work with and listen to what you need and want. Their operation is top-notch and exemplary. More