
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Not your Typical Car Buying Experence I walked into this dealership with a lot of hesitation because I HATE buying cars from dealerships. I have had all around bad experiences where I end I walked into this dealership with a lot of hesitation because I HATE buying cars from dealerships. I have had all around bad experiences where I end up buying more of a car than I want that costs me more than what I wanted to pay. I sat down with Jeff and Heather and they gave me a couple of keys, showed me the cars I was interested in and I got to drive the car and experience it without either of them trying to sell me on the deal. They took the time to allow me to figure out if I actually enjoyed the car before they hit me with their pitch. When I decided I liked the car, Jeff asked me what features I was looking for and what color I wanted. He searched in his Database and found the exact car I was looking for. He gave me good advice on what features are worth buying, and what features I really don't need to spend the extra money on. When I was set on the car, Jeff handed me a piece of paper with the price they were willing to sell the car. I looked at the price and was shocked. It was well below the MSRP and right in my budget. I was confused because I was expecting to have to fight with several people in order to bring the price down to what I was comfortable paying. This was not the case. Jeff simply gave me the price they were willing to sell the car. Jeff and Heather never pressured me, they were simply trying to provide an opportunity for me to buy the exact car I was looking for. This whole experience exceeded my expectations, but they even went beyond that. I am a dedicated customer that will only buy cars from Five Star Ford and will gladly point anyone I know to Five Star Ford. More
Great customer service!! Aaron Dias was very helpful! He helped me every step of the way to get me into the exact car I wanted. Just a great experience overall. Aaron Dias was very helpful! He helped me every step of the way to get me into the exact car I wanted. Just a great experience overall. More
Excellent experience I have been doing business with Rick for almost 20 years and I always go back because of the excellent service I get from him and from five star ford. I have been doing business with Rick for almost 20 years and I always go back because of the excellent service I get from him and from five star ford. More
Highly professional, honest, and friendly staff. Chad did everything he promised through every step of the experience. I would definitely recommend 5 Star Ford to any friend thinking about purchasin Chad did everything he promised through every step of the experience. I would definitely recommend 5 Star Ford to any friend thinking about purchasing a Ford. More
Great sales agent, great experience Sam Limo was my sales agent and he was able to get me a great price on a great car. Same went above and beyond picking me up from the rental car locat Sam Limo was my sales agent and he was able to get me a great price on a great car. Same went above and beyond picking me up from the rental car location to take me to pick up my car. I would highly recommend Sam and 5 Star Ford. More
One of many positive car buying experiences!! I just purchased my 10th vehicle from 5 Star Ford in NRH and I have to say that it's a great feeling to walk into a dealership, find the vehicle you w I just purchased my 10th vehicle from 5 Star Ford in NRH and I have to say that it's a great feeling to walk into a dealership, find the vehicle you want and trust that you will be treated fairly and professionally. Ollie Jackson has been my go to salesperson for the past few car buying decisions and has exceeded my expectations each time. This past experience was super impressive since we were in and out within an hour. I highly recommend 5 Star Ford for new and used vehicles. If you don't already have a salesperson that you work with, I would like to recommend Ollie Jackson. She will help you get the best deal possible, treat you like a real person by understanding your needs and get you on the road in a timely manner. Tut Edwards was our finance manager and was a pleasure to deal with. He was very informative, thorough and professional. I highly recommend the "Tut Man Experience". :) More
great experience Chad and Jack did an excellent work, with me I really appreciate the time and effort that they made it to close this deal. Thanks, Chad and Jack did an excellent work, with me I really appreciate the time and effort that they made it to close this deal. Thanks, More
AWSOME!!! CRYSTAL SANDERS WENT ABOVE AND BEYOND!!! BEST VEHICLE BUYING EXPERIENCE I HAVE EVER HAD. I WILL CONTINUALLY RECOMMEND 5 STAR FORD NRH TO ANYONE LOOKIN CRYSTAL SANDERS WENT ABOVE AND BEYOND!!! BEST VEHICLE BUYING EXPERIENCE I HAVE EVER HAD. I WILL CONTINUALLY RECOMMEND 5 STAR FORD NRH TO ANYONE LOOKING / SHOPPING FOR A NEW OR USED VEHICLE. I HAVE NO DOUBT THAT WHEN WE ARE READY TO PURCHASE AGAIN IT WITH BE WITH CRYSTAL SANDERS AND 5 STAR FORD NRH. JANA MTZ More
2015 Ford Escape The dealership is always very friendly. We have purchased 4 cars for Rick Dyke cannot say enough about him. He has always given us a fair deal bette The dealership is always very friendly. We have purchased 4 cars for Rick Dyke cannot say enough about him. He has always given us a fair deal better than any other dealership. We really value having him to go to with any questions or concerns we have he is always there for us. His right hand man Lee is wonderful with the Sync and getting it set up for us. I am thrilled with my new 2015 Escape and my experience was great in and out test drive and purchase and delivery in under 4 hours. More
Great Experience I always hear People say they walk away from a new car purchase feeling they did not get the best deal possible. I can say without a doubt that my Wif I always hear People say they walk away from a new car purchase feeling they did not get the best deal possible. I can say without a doubt that my Wife and I always feel like we receive the best deal possible with Five Star Ford. Wayne Biggers treats us like family and cuts out all of the back and forth dealing by giving us the best price the first time. It took a total of 45 minutes to complete the purchase from test drive to paperwork.....Outstanding! More