Five Star Ford

This was one of the most positive experiences I have ever had purchasing a vehicle from a dealership. Everyone was so nice and willing to help. Justin came in on a Saturday, his day off, to help me and Bob d had purchasing a vehicle from a dealership. Everyone was so nice and willing to help. Justin came in on a Saturday, his day off, to help me and Bob did everything he could to make financing go smoothly so I was comfortable with the final outcome. I am thankful for them both because buying a new car can be a stressful experience but Justin and Bob made this so easy I would happily do it all over again. Great dealership overall. Four of the five vehicles I have owned in my lifetime have been purchased here so I am a return customer and will definitely be back. More

Jason was great to work with. We had to order our car as we needed a 4WD and none were available. Jason stayed in touch with us throughout the process until the car was delivered. Once we arrived to pick up we needed a 4WD and none were available. Jason stayed in touch with us throughout the process until the car was delivered. Once we arrived to pick up the car he gave us a thorough demonstration and worked wit us and the FP&A representitve, Michael, to get us to the price we needed in order to get the deal done. Jason always answers the phone and give us good insights. He was very interested in making us feel good about the transaction and he expressed his appreciation for our business. I went to 3-4 other dealerships when evaluating this purchase (a few other Sam Pack dealers included) and Jason was the best. Because of Jason's effort, I would recommend this dealership to my friends, family, and colleagues. More

This is the third time to buy a vehicle at this dealership, it was a pleasure. That is why I came back to this dealership. dealership, it was a pleasure. That is why I came back to this dealership. More

Marisa did an excellent job. She found the vehicle that was perfect for me at the price I wanted to pay. This is the second vehicle I have purchased from her at Five Star Ford. Anthony also did an exce was perfect for me at the price I wanted to pay. This is the second vehicle I have purchased from her at Five Star Ford. Anthony also did an excellent job in finance. He was very personable and made the finance part of the deal very easy. He explained every thing I was signing very thoroughly. Great job all around at Five Star Ford. More

Great buying experience starting with Jerry Reynolds the Car Pro Radio Show Call with on air" recommendation of Five Star Ford. I met Rick Dike a true professional. Rick helped me decide on the best vehicl Car Pro Radio Show Call with on air" recommendation of Five Star Ford. I met Rick Dike a true professional. Rick helped me decide on the best vehicle for my wife. Rick introduced me to Lee Clanton. Lee took me on a test drive. Along the way he asked and answered questions about my wife's driving habits. Lee upgraded my purchase from a SE to a SEL. Thank you Lee for your help. My wife loves the car. More

Great job 5 star ! Rick handled me very well and took care of all my needs.We purchased a 2014 Escape and while I was there I came across a good deal on a pre-owned F150 so we bought that too. Every empl care of all my needs.We purchased a 2014 Escape and while I was there I came across a good deal on a pre-owned F150 so we bought that too. Every employee that we encountered was kind and courteous. I will highly recommend this dealership to all my friends and family! More

I tried a different dealership first. After days of game playing by the Sales Manager, I left feeling defeated and angry with the whole car buying process. That night I called Marisa and we talked even tho playing by the Sales Manager, I left feeling defeated and angry with the whole car buying process. That night I called Marisa and we talked even though she was home with her family. I knew what I wanted and Marisa listened. Using her knowledge of the cars, she found the perfect one for me. Marisa had everything ready when I arrived. She went over all the paperwork, showed me the onboard computer navigation system, and other cool options my Escape had. I signed and was on my way in no time. This was by far the most pleasent buying experience I have ever had. When it is time for another car, Five Star Ford NRH and Marisa, will be my first stop. I am loving my 2014 Escape! More

Everyone at the dealership was extremely friendly and helpful. We enjoyed the no pressure sales when test driving the vehicles. They were incredibly helpful in getting us to the price we needed for our b helpful. We enjoyed the no pressure sales when test driving the vehicles. They were incredibly helpful in getting us to the price we needed for our budget while getting us in the vehicle we really wanted. The whole process was very efficient as well and we spent less time at the dealership than we have previously when buying a car. We would definitely recommend this dealership to others. More

Marisa Thompson was so helpful. She listened to what we wanted and didn't pressure us when we didn't go for all of her suggestions. She was so warm and caring. She is a no pressure sales woman which is wha wanted and didn't pressure us when we didn't go for all of her suggestions. She was so warm and caring. She is a no pressure sales woman which is what we do best with. Our finance guy found the best rate for us and kept us laughing the whole time. More

Great convenient service. Located truck for me with all the options and had it brought in. Great experience, quick process and no hard sell hassle. the options and had it brought in. Great experience, quick process and no hard sell hassle. More