Five Star Ford

I just wanted to let everyone know how great Justin I just wanted to let everyone know how great Justin Compton and the whole team at 5 Star Ford in North Richland Hills are. After spending the previou I just wanted to let everyone know how great Justin Compton and the whole team at 5 Star Ford in North Richland Hills are. After spending the previous 2 evenings trying to purchase a car from the competition, over 12 hors of time wasted, we decided to go back to 5 star and visit Justin. This is our second vehicle purchased here and I am thoroughly convinced I will never buy anywhere else again. Upon arrival we were greeted by several happy employees, I told them I was looking for Justin, I was reassured he would be right with us. We began to walk around the property, and when I turned around Justin was right there to help us out. It had been nearly 2yrs 3mths since our previous purchase but he recognized us, and even remembered us by name! From there it only got better, a busy Saturday at a car dealership isn't something that I normally look forward to, but I would go back everyday to five star as I was treated with the greatest respect and appreciation, not feeling like another deal, but a friend of the family. Justin asked what we were looking for and immediately pointed us in the right direction, our new car. He listened to us, no pressure, just empathy for our needs and situation, he quickly got the keys told us to check it out and sent us on our way. We returned a couple of hours later after our test drive, loved the car and Justin and the finance team had our deal put together in no time, and I forgot to mention for much less then I thought we would be spending, including the additional warranty! Five stars for 5 Star ford and especially to Justin Compton. You have truly put the joy of owning a new car as a top priority! Thank you from a new customer for life!! Sincerely, Tim Troxel More

Dealership didn't have the vehicle I wanted, Rick Dike went out to find exactly what I was looking for. Brought the vehicle from another dealer outside of the DFW metroplex, no obligations. Called me Dike went out to find exactly what I was looking for. Brought the vehicle from another dealer outside of the DFW metroplex, no obligations. Called me when it was ready....GREAT price, GREAT People More

We have purchased several cars from Alfred at Five Star Ford! He makes the car buying fun and you feel comfortable the way he does business!! He checks up on you after you have bought your vehicle, and is Ford! He makes the car buying fun and you feel comfortable the way he does business!! He checks up on you after you have bought your vehicle, and is always there to solve any problems that you have!!Thumbs up to him--hes the best!! More

The experience here was very good. It was the only dealership willing to show me what they were doing. The other local dealerships made me feel like I was unable to leave. I appreciated the respect re dealership willing to show me what they were doing. The other local dealerships made me feel like I was unable to leave. I appreciated the respect received here. More

From the moment we walked up to the building we were treated with respect and were never lied to or made to feel rushed into making a decision about a deal. My wife and I had a very pleasant and quick treated with respect and were never lied to or made to feel rushed into making a decision about a deal. My wife and I had a very pleasant and quick experience and everything they said they would do they did Josh and Melvin were a joy to work with. I can honestly say that this was the best experience we have ever had buying a new car. More

All of the representatives we dealt with we're very professional and treated my wife and I very respectfully. Our experience was pleasant and very stress free. We were also given a very good demonstr professional and treated my wife and I very respectfully. Our experience was pleasant and very stress free. We were also given a very good demonstration of the sync system and other features of our new vehicle. We will be back in future for another purchase. More

Lee Clanton, what can I say about this man? He is absolutely amazing. From the first time I spoke with him, I knew he was the salesman I had been looking for. My vehicle had been totaled about 3 week absolutely amazing. From the first time I spoke with him, I knew he was the salesman I had been looking for. My vehicle had been totaled about 3 weeks prior to speaking with Lee. In those 3 weeks I met the "used car salesman" more times than I want to remember. We were test driving a car and my husband found the original window sticker. The sale price on this USED car was higher than the sticker price when it was NEW!!! We found this kind of attitude over and over, locally, and over the phone or internet. Then I found Lee. The first time we spoke, he asked me what I was looking for. To my surprise he LISTENED to me. He did tell me what I was looking for was like trying to find a needle in a haystack... He was correct. Lee went ABOVE AND BEYOND and found MY car:):):) It took awhile and two trips to Dallas for us,but I would do it the same way again! Every time I walk outside and see my car, I smile and think to myself "I love my car, she is soooo cute" I was ready to settle until I met Lee. Lee loves his job, he knows Ford inside and out, and he believes in doing the right thing. I will forever call Lee Clanton when looking to buy a car:) Thank you Lee for not giving up on me!!!! Melanie Gaddy More

I used to live in the area and have bought several vehicles from your dealership. I have always found your people to helpful friendly and courteous and very knowledge about the product. This also incl vehicles from your dealership. I have always found your people to helpful friendly and courteous and very knowledge about the product. This also includes your people in accessories. Your finance people know what is offered by ford offers so you get the most bang for your buck. When walk out of the dealership you feel like you are part of the Five Star Family. More

This was a very unexpected car purchase. When we found out the amount of money we would need to fix our car in the service department, we decided it was time to buy a new car. As returning customers, we out the amount of money we would need to fix our car in the service department, we decided it was time to buy a new car. As returning customers, we knew we wanted to try and buy from Five Star. Sherri and Chad were great and made this unexpected purchase a great experience. They understood our budget, what our needs were, but also wanted to make sure we purchased a car that we really liked and wanted. Thank you. More

We have purchased vehicles from this dealership about 3-4 times, all times have had Ollie Jackson assist us in the selection / purchase of our vehicles, we can only say that every time, the entire experience times, all times have had Ollie Jackson assist us in the selection / purchase of our vehicles, we can only say that every time, the entire experience from beginning to end has been a great one. More