Five Star Ford

Purchased Titanium Escape and Bob Nemri was completely professional and helpful. He found my car with all requested extras, made the sales process so simple and accommodated my schedule for test drive and professional and helpful. He found my car with all requested extras, made the sales process so simple and accommodated my schedule for test drive and purchase. I absolutely love this vehicle...Eco boost with 4-wheel drive this car handles like a European sports model. Kudos to Ford and to NRH 5Star and to Bob Nemri and John Little, supervisor. More

I was very pleased with the service Alfred provided, He was very professional and informative about the products, He did not use any high pressure sales during our visits and since I have purchased my car was very professional and informative about the products, He did not use any high pressure sales during our visits and since I have purchased my car his has been in contact with me to answer any questions and provide instructions on the Hi tech features of my car. More

From the moment I stepped onto the lot, every person I met respected my time and listened to what I was looking for in my new vehicle. They took time to find exactly what I was looking for, and did not tr met respected my time and listened to what I was looking for in my new vehicle. They took time to find exactly what I was looking for, and did not try to change my mind in order to just make a sale. Everyone from sales, finance, and service did a fantastic job of making my car-buying experience a pleasurable one. I will definitely recommend this dealership to friends, and when the time comes I wil be back for another purchase! More

I had another excellent experience at Five Star Ford. This is the second vehicle I have purchased there and I expect I'll be back for another one in a few year. Juan Hernandez was excellent at providing This is the second vehicle I have purchased there and I expect I'll be back for another one in a few year. Juan Hernandez was excellent at providing customer service and showed me several vehicles that could have suited my needs. More

I've purchased several cars from 5 Star Ford and a few from other dealers. Five Star Ford is by far the best. Last year I purchased a new Dodge from a local dealer. The vehicle was delivered dirty, no few from other dealers. Five Star Ford is by far the best. Last year I purchased a new Dodge from a local dealer. The vehicle was delivered dirty, no gas and the TPMS (Low Tire) light was on. Go see Sam Limo and the 5 Star Ford team. More

This is a really good dealership to go to, no matter what they will work with you to get you into a car. I really enjoyed my experience with five star ford and I go back to them in the future. they will work with you to get you into a car. I really enjoyed my experience with five star ford and I go back to them in the future. More

Dropped my truck off at the collision center and still haven't gotten it back! BUT I have been told it would be ready Monday. Called Monday basically got called a liar and it will be ready Tuesday. Called haven't gotten it back! BUT I have been told it would be ready Monday. Called Monday basically got called a liar and it will be ready Tuesday. Called Tuesday, they noticed something they have missed. Told it would be ready Wednesday. Found something else. Got told it would FOR SURE be ready Thursday (today) and my contact guy never returned my phone calls and "left unexpectedly" and should be ready by tomorrow afternoon. TIRED OF THE CAT AND MOUSE GAME! Customer service is so ready to take your vehicle and then run you around and around! I will never use this place again and I would NEVER recommend this place! More

For many years now, I stayed away from new car dealerships because of the reputations of so many being too pushy or only concerned about how much income they would make on the sale. My experie dealerships because of the reputations of so many being too pushy or only concerned about how much income they would make on the sale. My experience with Five Star Ford completely tossed my resistance to the dealership experience out the window. I first heard of Five Star Ford from Jerry Reynolds of the Car Pro Show. He recommended it highly to his callers so I decided to trust him and give it a shot. On my first visit, I met John Little who immediately showed interest in what I had to say and what I was looking for. I told him that I was just looking to get into my first truck and was not ready to decide yet. I was starting my research and did not want to waste his time. He was clear that I was not going to buy that day but still took three hours of his time to patiently answer all my questions. I never felt ignored, rushed or pressured to decide. I really appreciated his patience and thought to myself that he would be the first to earn my business if I decided on a Ford truck. The next day, I went to a Dodge dealership in my neighborhood where I was completely ignored. I didn't think mush of it and figured that they were either short staffed or too busy. I went into the showroom to look for assistance and noticed several salespeople gathered chatting and laughing and a receptionist who was sitting at the desk reading a magazine. I was not acknowledged so I just walked out and decided to take my business elsewhere. As I thought more and more about which truck I wanted, Ford F150 or Ram 1500, I began a detailed comparison and although I originally thought I wanted a Ram, I quickly decided on the F150 for two critical reasons. First, Ford is a much better option for me (also a much better truck in my humble opinion). Second, John Little had earned my business just by providing outstanding customer service! So, I went online to build my new F150 and decided to apply for Ford credit on the website. I was approved and withing minutes I received a call from David Deger. I met with David and John the next day and together they worked hard to find me an offer I simply could not refuse. The experience was stress-free and fast. I always felt that John and David were genuinely concerned about me and my needs and treated me as a long term customer and not a quick sale. I will definitely purchase another Ford from Five Star Ford again! I have and continue to recommend these gentlemen and Five Star Ford! Awesome job John Little, David Deger and Five Star Ford! More

David Kirk was an easy person to deal with, we felt no pressure to buy, was helpful with any and all questions and requests. He even went so far as to give my son some antacid for a burrito that went sout pressure to buy, was helpful with any and all questions and requests. He even went so far as to give my son some antacid for a burrito that went south on him :) Our overall experience was very pleasant. We are considering purchasing a new vehicle and if we decide to get one, Five Star Ford is where we are going, and David is the one we will ask for to help us through this process. More

Larry met me on the porch .. We told him what we were looking for .. There was a good selection and we found the one we liked. We got close to the deal we were looking for, even though the plan was no looking for .. There was a good selection and we found the one we liked. We got close to the deal we were looking for, even though the plan was not to buy that day ... Or not buy if we did not get close. Alfred worked us a good price and it was nice to leave with the vehicle that day ... More