Five Star Ford

We came in to have our 2009 Escape serviced and James Hopkins was so friendly and helpful. He turned a bad situation into a pleasant one. He kept us up to date and gave us an estimate almost to the doll Hopkins was so friendly and helpful. He turned a bad situation into a pleasant one. He kept us up to date and gave us an estimate almost to the dollar. Super job. We then decided to stop at sales. Marisa Thompson keeps in touch with us always! Giving us updates, holiday wishes, anniversary wishes and always keeping us up to date on what is new and just to stay in touch. We came in on a Wednesday, which we found out was her day off. So, Kelly Blackwell, who we asked for next, helped us. They are both the best representatives for Five Star Ford. This is the 6th or 7th vehicle that we have purchased from them. They have always made buying a vehicle a very pleasant experience. They make us feel like family only better! We would not buy from anyone else!!! We met with Daniel Flores for the financing. He was informative and made that phase quick and easy, and we left very satisfied and happy. Last but not least we were introduced to Sam O'Reggio in aftermarket sales, and he too was top notch. He let us know about the window tinting which we will be calling in for an appointment soon. Our overall experience and customer service was excellent. More

Alford was friendly,informative,and had the knowledge to Alford was friendly,informative,and had the knowledge to answer my questions.The only question he did'nt have an answer for,he quickly found out wi Alford was friendly,informative,and had the knowledge to answer my questions.The only question he did'nt have an answer for,he quickly found out with a phone call.Tony Hooman,the sales mgr,was also great to deal with.This is the second new vehicle I have bought at Five Star,and they make the process a good experience,without a lot of hassle and car dealer trauma! I will be reccomending them to my friends!! H.Patton More

My wife and I worked with Eddie LaGuana on a new vehicle (Ford F-150 King Ranch) and he was very patient with us and explain all the different options and types of engine. We test drive two different vehic (Ford F-150 King Ranch) and he was very patient with us and explain all the different options and types of engine. We test drive two different vehicles and this help make our decision. Eddie did a great job and we receive a very good price on our new Truck. The after sale performance was just as good as before, showing us different options and going over the all the controls in the Truck. Kenny Wilder did a great job with the Fiance piece and was very detailed and went over the different warranty's that were available. We were very pleased. I was also familiar with the Service department as I have worked with Ron Greene with my other vehicles. Thank you Five Star for having great people to work with. Regards, Jim & Sara Cutbush More

This was the 3rd car I have bought in my young adult life and I can honestly say I've never had better service than what David provided me. He responded to my online inquiry immediately with a phone call and and I can honestly say I've never had better service than what David provided me. He responded to my online inquiry immediately with a phone call and arranged for me to come in early the next day. I explained to him that I really did not want to spend the whole day there like I did the last time I bought a car. He got me in and out in a couple of hours. Thanks David! More

I would highly recommend five star Ford. The customer service is excellent as well as the new car inventory. Not only was the experience great, but the price was more than fair. If anyone is looking for service is excellent as well as the new car inventory. Not only was the experience great, but the price was more than fair. If anyone is looking for a reliable dealership look no further. More

Tony Mellado was friendly, kind, patient, and efficient. He made buying a new car at Five Star Ford a plesant experience. I will recommend him to friends to buy a new car from. He made buying a new car at Five Star Ford a plesant experience. I will recommend him to friends to buy a new car from. More

Special kudos to Melvin Seibel and Anthony Snyder. They went above and beyond to insure our car buying experience was easy, pleasant, and productive. They found us the car we wanted and fully explained th went above and beyond to insure our car buying experience was easy, pleasant, and productive. They found us the car we wanted and fully explained the finance programs so we could make an informed decision about what would work best for us. They were great!!! More

I had a Fantastic buying experience at Five Star Ford. I was looking to buy a nicely used car to replace my old out of date one. When I first went there Josh I. took care of me. He showed me around and gav was looking to buy a nicely used car to replace my old out of date one. When I first went there Josh I. took care of me. He showed me around and gave me lots of options. We test drove potential fits for me and Josh was very informative and friendly. He answered all my questions and went above and beyond the standard. He communicated very well talking every day for a week. He gave my info to Melvin S. to help find a good fit for me and my price range. Mel was very polite and friendly. He seemed pretty human for a car salesman (; Mel basically laid my options out for me and explained everything and more to me. We found a same day trade in that was perfect for me. Three days later I was driving my Used new car everywhere. He also had great communication to always let me know whats going on and how it would affect me. I want to sincerely thank Mel And Josh, they made buying a car super easy and hassle free. Will do future business there from now on. I was referred to both Mel and Josh by a co worker at my job. And I see why. I was so surprised by the whole experience by how easy and quick it was. I highly recommend Five Star, if this is what only two people who work here do. I could only imagine what the others here do! I love my new car! <3 Melvin I hope your wife is doing better and I pray for nothing but the best for you and your wifey. Josh your still young and will go places and make your way up the ladder. Also good luck getting comfortable in your new or relocated office! Thanks you guys! More

My family has purchased over 20 vehicles from Rick Dike over the past 20 years. He always gives us personal service, a great price and makes it a point to be responsive to any concerns we might have. over the past 20 years. He always gives us personal service, a great price and makes it a point to be responsive to any concerns we might have. More

Carlos was very helpful in answering questions about the vehicle and being patient as we worked through the overall process. I was happy to work with him during sales and delivery, and would come back for vehicle and being patient as we worked through the overall process. I was happy to work with him during sales and delivery, and would come back for future car needs. More