
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sales force was ver friendly, knowledgable, and helpful. I was disappointed in the finance department. I requested a 48 month term, quoted me 60 month term. Became agitated when I told him I did not want to I was disappointed in the finance department. I requested a 48 month term, quoted me 60 month term. Became agitated when I told him I did not want to purchase additional warranty. I came with a loan approval from my bank. Asked if I minded if they try to beat my interest. They did beat the interest but I was required to supply additional information on the loan application. I was not happy with the finance piece. The good news is these finace tactics are pretty common so Five Star is not alone. More
Used to be buying a car was such a hassel.I know ive bought more than 20 new cars in my life.I got a bid for my truck online thru autotrader. Your salesperson JUSTON COMPTON picked up my truck confirmer bought more than 20 new cars in my life.I got a bid for my truck online thru autotrader. Your salesperson JUSTON COMPTON picked up my truck confirmered the bid and brought it back.took care of the credit app for me.Then got me in and out of credit in 30 minutes.Yes i would tell my family and friends to see him and i have. Went over service and the truck with me got me on my way.GREAT JOB JUSTIN THANKS More
William Perez greeted us on Saturday, May 26, 2012. He was extremely friendly and welcomed my wife and I to the dealership. He graciously answered our questions and was very knowledgeable of numerous Ford was extremely friendly and welcomed my wife and I to the dealership. He graciously answered our questions and was very knowledgeable of numerous Ford vehicles. He definitely made our new car buying experience a very pleasant one. In fact, everyone that helped in the process were extremely helpful, friendly, and knowledgeable. This is our second vehicle purchased from Five Star Ford and overall, we are extremely happy with our decision. Thank you very much, Matt & Mykeall Shepherd More
I wanted to look at new trucks,i asked David about them and he showed me and answered all my questions, he was very nice Ruben was very nice to us and very eficent of taking care of our paper work, David s and he showed me and answered all my questions, he was very nice Ruben was very nice to us and very eficent of taking care of our paper work, David showed us around met parts manager,he explaned where to line up for service on my truck, and told us about the parts department. I felt like they gave me a good price on my truck. EXPERENCE OVER ALL VERY VERY GOOD RL EMBREY More
Tut is awesome and is the only person that I will buy vehicles from. If you want someone who will treat you right Tut is your guy. This dealership is always a relaxing and non pressured place to purchas vehicles from. If you want someone who will treat you right Tut is your guy. This dealership is always a relaxing and non pressured place to purchase a vehicle. More
They made the whole car ordering process simple and quick. They were right down to business and answered all of my car related questions that I had for them. quick. They were right down to business and answered all of my car related questions that I had for them. More
This was by far the best car buying experience that we have ever had. My husband shopped around for weeks looking for the right truck at the right price but couldn't work a deal with another Ford dealers have ever had. My husband shopped around for weeks looking for the right truck at the right price but couldn't work a deal with another Ford dealership. We pulled up to your lot and found the exact truck that we wanted for an outstanding price. Our salesman, Kolynn, was friendly, professional and knowledgeable about what Ford has to offer. He took the time to get to know us and what we were looking for and then led us to "our" truck. The entire buying process was smooth from start to finish, and we left there in less than 2 hours feeling like we got a great deal. Thank you for making his experience a good one for us and putting us behind the wheel of a truck that will be a cherished addition to our family for years to come. More
Jim was very helpful as was the financial officers. We really appreciated his paying attention to what we were looking for and listened to what we wanted. Jim offered us alternatives so we had options ava really appreciated his paying attention to what we were looking for and listened to what we wanted. Jim offered us alternatives so we had options available to us. It was one of the best experiences with a car dealership I have ever had. More
The sale was very professional, courtesy, hassel free. All questions were answered with facts. I'd recommend 5 Star ford for anybody looking for a new ford pickup. The deal was made fun not a question if All questions were answered with facts. I'd recommend 5 Star ford for anybody looking for a new ford pickup. The deal was made fun not a question if this is the real deal. More
Alfred was an amazing sales person that helped makeup my mind! He did all his best to provide with the best vehicle that had the options that fit my life style. We weighted the options versus what I do in l mind! He did all his best to provide with the best vehicle that had the options that fit my life style. We weighted the options versus what I do in life and picked the right vehicle for me. I purchased my F150 super crew with the exact specs and needs based on what fits me best. My friends and family were "wow'ed" with what I got for the price. Alfred was not pushy with the sale like other dealerships do. He let me decide without the pressure to make a comission!!! I would recommend this dealership because I felt like I was an important customer to them without the hassle of being pushed around to sell me just any car. You will get what you ask for without the hassle and thats what I look for when buyig a car. It was a pleasure purchasing my F150 from there and will for sure recomended to all my friends and family since Five Sat Ford is in fact a Five Stars Ford dealership! My rating is "outstanding on all the services they provide!!! Michel More