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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

October 28, 2011

Justin is good guy. Works with you in any way to get the car you want. We have bought many cars through Justin over the years and will be a returning customer. More

by xpolicy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
October 26, 2011

I was very pleased with my experience with Five Star Ford, Joe and Stanley were very professional and helpful, but yet they were not over agressive like some sales people are. We were not sure what we w More

by carynleaburris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferrantelli, Stanley Southwell, Joe Ferrantelli, Spencer Southwell
October 24, 2011

This was the most pleasant car buying experience I've ever had. Everyone was incredible friendly, and they made the process as quick and painless as possible. Rick Dike gave me a great deal, no hassle, More

by enm0183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
October 24, 2011

Chad was very people friendly, very comfortable to be around! He met all of our needs and more ... answered all of our questions with experienced knowledge and informed us of things we never thought to More

by karsensmamoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Chad Ritter
October 23, 2011

I have purchased dozens of new vehicle over the years. I have never had a better purchasing experience. Chad's process could be translated into "make it easy for the customer to buy the car." He knew exact More

by mikeclink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Chad Ritter
October 23, 2011

I had been looking at all brands of trucks available. When I finally decided to buy the Ford F150 Super Crew, I gave 5 Star a chance. It was a great decision. Ollie, Jeff and Mike were wonderful to work More

by btucker5976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ollie Fry, Mike Asher, Jeff Crabtree
October 22, 2011

This is dealership is an excellent place to buy cars. This is dealership is an excellent place to buy cars. They are all friendly and work very hard to make the buyer feel at ease. This is my 2nd car/tru More

by LuckyLucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elbert "Tut" Edwards
October 22, 2011

Marie was great from the get go. No pressure selling and answered all my questions.She made buying this truck very easy. I do wish you could get her some more help for she seemed to be doing a dozen things More

by Robert Riggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marie Chase
October 20, 2011

Doreen is a great salesperson she worked very hard to help us get into the vehicle we wanted. We also liked the atmosphere of the dealership. We will definitely be back. More

by jpmack4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
October 20, 2011

Jay Odom was wonderful. When no one else would even work on financing me he took the task and ran with it. He was very pleasant to work with and had everything finalized before I went to the dealership. All More

by mistywhitbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Odom
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