
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We came back to this dealer because of a prior good experience. Price advertised was the price of the vehicle, with no "fine print" ( e.g. another dealer we went to: wheels and other extras that just h experience. Price advertised was the price of the vehicle, with no "fine print" ( e.g. another dealer we went to: wheels and other extras that just happened to be on the car meant the true price of the vehicle was more than advertised). Both salesmen we have worked with here were great - Derrick Adams, and Eddie Laguana for our previous vehicle. Not in the market for another new car for awhile now, but when we are we will come back. We would definitely recommend to anyone we know looking. More
After spending weeks trying to locate a vehicle we finally found exactly what we were looking for at Five Star Ford. Our salesman, Jason Howell, was the best. We had walked away from two other dealers finally found exactly what we were looking for at Five Star Ford. Our salesman, Jason Howell, was the best. We had walked away from two other dealers because of their lack of interest in a sale. Not here...from the moment we stepped on the lot till the deal was done we were treated with the best customer service. We left knowing we had made the right decision by purchasing a vehicle from Jason and Five Star Ford. More
The employees at this dealership provide great customer service. Customers are not pressured into making purchases and customer satisfaction is their #1 priority! I would recommend this dealership to any service. Customers are not pressured into making purchases and customer satisfaction is their #1 priority! I would recommend this dealership to anyone and wouldn't mind returning for subsequent purchases. :) More
This is my second purchase from Marisa, due in large part This is my second purchase from Marisa, due in large part to the no hassle, friendly experience that occured the on the first purchase. She knows her This is my second purchase from Marisa, due in large part to the no hassle, friendly experience that occured the on the first purchase. She knows her products very well and expresses herself concisely and professionally with no misunderstandings. I feel I was treated with respect as well as receiving a great deal on a new truck. I will continue to recommend her to anyone I know that is looking for a new Ford. More
I had previously arranged for the vehicle I wanted. The car was ready to go when I arrived at the dealership, from 370 miles away. All paperwork was completed with dispatch, and within an hour I was on my car was ready to go when I arrived at the dealership, from 370 miles away. All paperwork was completed with dispatch, and within an hour I was on my way. This was my second deal with Five Star Ford, both were the best I have ever had with an auto dealer in sixty years of driving. More
Great experience. I'll be a long term repeat customer. Also, this is the first Ford pick-up I've ever owned. I've owned 7 Chevys in my lifetime. This is BY FAR the nicest pick-up I've ever driven. I ho Also, this is the first Ford pick-up I've ever owned. I've owned 7 Chevys in my lifetime. This is BY FAR the nicest pick-up I've ever driven. I hope it's quality lasts because the first impression is AWESOME. Five Star Ford has an awesome facility. Alfred was great to deal with and the price of my F150 was even lower than a good friend of mine offered to sell me a comparable unit for. More
Dealing with Rick Dike was the easiest experience buying a vehicle that I have ever had. It is so hassel free without the middleman game. His co-workers are very friendly and helpful when it comes to lear a vehicle that I have ever had. It is so hassel free without the middleman game. His co-workers are very friendly and helpful when it comes to learning about all of the features of my new truck. Other dealerships would not budge on their pricing, but Five Star Ford will give you the best pricing around. Go see Rick Dike for the most value for your hard earned money. What do you have to lose? Go shop for your new vehicle at Five Star Ford. More
I've dealt with Rick Dike several times over the years, and I always send my family and friends to see him when they're in the market for a new Ford! I'm very pleased with my 2011 F150 SuperCrew King Ran and I always send my family and friends to see him when they're in the market for a new Ford! I'm very pleased with my 2011 F150 SuperCrew King Ranch 4x4 EcoBoost truck. When the time comes to replace my wife's Taurus, we'll come looking for Rick. Jeff Caffey Hurst, TX More
Marisa was very friendly and professional. She asked questions about our needs and our budget and did an excellent job of staying within them. We are very pleased with our new car. We are also feel li questions about our needs and our budget and did an excellent job of staying within them. We are very pleased with our new car. We are also feel like we got a good deal. We did not at any time feel that we were being pressured or taken advantage of. I did not intend to buy a car that evening. I was simply going shopping to get information in order to make a future purchase. The deal she offered us was too good to pass up. This is the second vehicle Marisa has helped us to purchase. It will NOT be the last. Her friendliness, knowledge of the product, and caring are unsurpassed. She has made the car buying experience pleasant and hassle-free. My daughters are eagerly anticipating the time when we go to see Marisa to pick out and buy their first cars. Thanks to her and the whole Five Star Team, I am not dreading the experience either. I am confident that when that time comes, she will again be working hard to get us the best possible car that both meets our needs and stays within our budget. More
After many bad experiences with car dealerships, I can sincerely say it was a pleasure dealing with Five Star Ford and Mark Lancaster. I was so pleased about how well my new car purchase was handled that sincerely say it was a pleasure dealing with Five Star Ford and Mark Lancaster. I was so pleased about how well my new car purchase was handled that the very next day we went back and purchased my husband a new truck. I would and have recommended Five Star Ford to friends, family and anyone needing to purchase a new or used vehicle. More