Five Star Ford

I would highly recommend this dealership. They were not pushy at all. They also were willing to work with us on our payment amount. It was a great Car buying experience. The finance manager was excellent a pushy at all. They also were willing to work with us on our payment amount. It was a great Car buying experience. The finance manager was excellent as well. He was very knowledgeable about the warranty issues and the additional insurance we wanted. It was a GREAT dealership to work with. More

My experience at Five Star Ford was excellent. Everyone was very friendly, especially my salesman Joe Ferrantelli. He was very helpful in answering all of my questions.. He found the exact car out in the l was very friendly, especially my salesman Joe Ferrantelli. He was very helpful in answering all of my questions.. He found the exact car out in the lot that I was looking for. The exact color and everything. There were a few things in the car that I did't expect. such as the controls telling me how may miles i have to go before I fill the gas tank up again, that is a great feature. It is a great feature like all the others. I had been looking in the paper and on the internet at different makes and models. It was between the hyuandia eleantra and the ford fucus. As you can see i picked the ford focus. I like the style and the drive. And besides it has been rated a top quality car by the consumers guide. Also I use to have a ford mustang and i love the way it drove. My brother also drives a ford.I would recommend Five Star Ford to anyone and especially my salesman Joe Ferrantelli. When I buy a new car again I will certainly come back to Five Star Ford. More

Jay was great and really helped us out, even though it took us a few months to actually buy a car. I would highly recommend this dealership and Mike from financing was amazing as well. Never felt better a took us a few months to actually buy a car. I would highly recommend this dealership and Mike from financing was amazing as well. Never felt better about buying a car than buying from five star ford. More

To whom it may concern: Sometimes you just know when a deal is right. After an extensive search for a new truck, including all major brands, and having done my homework on each vehicle, I received a call deal is right. After an extensive search for a new truck, including all major brands, and having done my homework on each vehicle, I received a call from Lee Clanton. I arrived early at the dealership and Lee was already there. He treated with with professionalism and class throughut the whole process. Five Star Ford gained a winner when they hired this guy! The dealership and all it's employees that I dealt with earn a Five Star rating from me! Lee helped me find the perfect truck! I am getting many compliments on my new F150 and it is a pleasure to drive! Lee has an impressive knowledge of the inner workings of the truck I bought, and has followed up with me to insure that everything was to my satisfaction, which it is beyond that! Thank you Lee Clanton and Five Star Ford for making my truck buying experience the best it could be! Sincerely, Johnny Gilmore More

Great selection, great personnel to work with, willing to go the extra mile to accomplish what a customer asks. I have had numerous phone calls within the first 24 hours of ownership and all my questions an go the extra mile to accomplish what a customer asks. I have had numerous phone calls within the first 24 hours of ownership and all my questions and concerns have been answered completely to my satisfaction. I will be a lifelong customer. More

We contacted 5 Star Ford over the internet, asking about used trucks. We also contacted several other dealers. We told them about our trade in and they wanted us to come in and get it evaluated. I was still used trucks. We also contacted several other dealers. We told them about our trade in and they wanted us to come in and get it evaluated. I was still searching for type of truck we wanted. I sent an email finally telling what price range, an items we were looking for. I thought it would take some time. I finally checked my emails. Melvin let us know about $10000.00 worth of incentives on buying a new truck. So when none of the other dealers had offered anything but just to call we called Melting at 5 Star Ford. We set a time to come in that afternoon. We were not kept waiting even though it was very busy on a Saturday afternoon. Melvin worked with us until we found the truck we wanted. It had so much more than we had expected. Everyone treated us so well. More

This is the second new vehicle that I have purchased from Justin at Five Star Ford in the past 12 months. That pretty well says it all. Justin and the rest of the Five Star Ford people have been friendly, Justin at Five Star Ford in the past 12 months. That pretty well says it all. Justin and the rest of the Five Star Ford people have been friendly, courteous, and professional, making the shopping and buying experience very pleasant. I believe that this dealer and its staff are committed to providing excellent service to their customers. Their attitudes make it fun to deal with them, and they all seem to take pride in what they do. Beyond that, Justin has gone out of his way to meet my needs in every possible way. Based upon what I have seen here, I would say that Five Star Ford stands head and shoulders above any other dealership that I have experienced. More

Mel (Melvin) was amazing. Very great to work with. He made it the best car buying experience I've ever had!! The last time I bought a vehicle I had to sit at a table why some guy went with a piece of pa made it the best car buying experience I've ever had!! The last time I bought a vehicle I had to sit at a table why some guy went with a piece of paper to some mystic room no less than 6 times, each time leaving me at the table for 10-20 minutes. Not Mel. I gave him a price that I needed the dealership to beat, he gave me a quote. Thats it. No haggling. No frustration. Very considerate of your time and your budget. Not pushy by any means. I will definitely be sending my business to Mel from now on. More

I was in the market for a new vehicle and couldn't let the current incentives pass me by. The internet led me to 5Star Ford where I found a great selection to choose from. The sales staff was no-nonsense, the current incentives pass me by. The internet led me to 5Star Ford where I found a great selection to choose from. The sales staff was no-nonsense, completely shattering the "shady car dealership" image so often perpetuated by popular culture. I chose Ford partly for customer loyalty, but also for vehicle availability, pricing, financing options, and vehicle design/engineering. I didn't consider customer service but that is now a major factor in determining who I do business with in the future. More

Roland Mueller and 5 Star Ford made our vehicle purchase as easy as 1~2~3!!! It was almost like we were out grocery shopping, we went into the "store" got what we needed and came home!! It was that easy! B as easy as 1~2~3!!! It was almost like we were out grocery shopping, we went into the "store" got what we needed and came home!! It was that easy! Being a fellow Minnesotant as is Roland Mueller, made our car shopping fun as we were joking around about our "accents", and how Southerners have no clue about humour in the movie "Fargo" as well as to the Bitter Cold North!! In all seriousness, this was our third "family" purchase thru 5 Star Ford in North Richland Hills, every single time we have felt that they made it easy, affordable and reliable! Thank you again for all you do! Customer Satisfaction is #1 Sincerely, Donald & Patti Keenan More