Five Star Ford

treated me and my wife real nice even after changing what we wanted three times. they set up all the parerwor in just two hours and we drove our new truck home the same day. the truck was detailed everthing we wanted three times. they set up all the parerwor in just two hours and we drove our new truck home the same day. the truck was detailed everthing was explained on how it worked and trhe have weekend classes on the use ofsync voice activated systems. the set up a service representative the we can use on each service call. took good care of us and not too pushy. More

Overall a pleasant experience, vehicle and deal were as advertised, in and out in a timely fashion. Melvin was professional, knowledgable, courteous and a fine representative of your dealership. I wa advertised, in and out in a timely fashion. Melvin was professional, knowledgable, courteous and a fine representative of your dealership. I was raised in a family of car salesmen, my fishing buddy is a finance manager and my father is a retired dealership general manager. With that being said I enjoyed my experience with Five Star Ford. It was definately worth the drive from Baton Rouge, La. Thanks for everything Kelly D. Wright Jr. More

We had been referred to Justin through a friend that HIGHLY recommended him. My husband called the day we decided to go up to the dealership to take a look, Justin was very friendly and accommodating ab HIGHLY recommended him. My husband called the day we decided to go up to the dealership to take a look, Justin was very friendly and accommodating about being available to work with us when we arrived. We arrived and about 1 minute after asking for him he appeared and immediately showed us to the trucks we were interested in viewing also explaining the differences between the two models (F150 FX2 and F150 XLT). We quickly found a FX2 that was a great deal and exactly what we had been looking for (black, sporty, 4 door, roomy, GOOD price). We all proceeded to go inside (did not stay out in the heat long, he was VERY considerate that I am pregnant and the heat can easily get to me), he asked us to sit in his office while he went to get the truck ready to test drive, he offered us a drink while we waited. About 2 minutes later we were test driving without Justin and were able to really explore the truck and discuss the value openly with each other. When we cam back to the dealership Justin quickly went through the pricing explaining how we could get the maximum rebates on the truck and estimating the pricing with our trade in. With very little haggling we got the price we wanted for our trade in, the overall price on the truck we wanted! He made the entire negotiation take about 20 minutes!!! Much better than our last time at another dealership that negotiated for 5 hours!!! While they were finishing detailing the truck he asked if we would like to go grab a bite to eat instead of waiting (again VERY considerate of my being pregnant!). We left in our trade in car and came back, wrapped up our paperwork with the finance guy (Mo, wonderful guy!) and were done in about an hour after returning. Very friendly staff all around, no long drawn out negotiating, fantastic vehicle out of the whole deal! Could not be happier with our experience! More

I always hate to buy new cars,however this time it was very satisfying. That was because Doreen made it that way. We changed our mines several times but Doreen hung in there with us, giving us suggestions very satisfying. That was because Doreen made it that way. We changed our mines several times but Doreen hung in there with us, giving us suggestions alone the way. The price was right--the salesperson was right--Jim in finance was right, so we left with our new f150 fx2 truck. We even took it back in and had a blown in bedliner installed. The truck looks and drives very nice. Thank You Ralph and Linda Shiflet More

The reason "why" I have given the rating and listed 'GREAT" is, that's exactly what it was, a "Great" experience working with Mr. Diron Lintz, he was very knowledgable, friendly, and has a great perso 'GREAT" is, that's exactly what it was, a "Great" experience working with Mr. Diron Lintz, he was very knowledgable, friendly, and has a great personality, he made me feel very comfortable. Believe me, I had really shopped around' you were the furthes from my house. When I spoke with Mr. Lintz over the phone he was very kind and not spaeking like a typical salesman. I was refeered to Mr. Lintz by a friend that had purchased a Ford F-150 Lariet a week earlier. And it turned out to be the best purchasing experience I have ever had. Also everyone at the dealership had smiles and making you feel at home. Since the purchase of my Lariet I have had my windows tinted and added a bed liner. More

Jason had sold me without even stepping foot on the dealership lot. I had been to two other dealers prior to Five Star, and walked away feeling helpless. With just one call and a last hope to lower my dealership lot. I had been to two other dealers prior to Five Star, and walked away feeling helpless. With just one call and a last hope to lower my car payment and gasoline bill, Jason renewed my hope. I explained to him how upside down I was in my current vehicle and I did not have any money to put down on a new car. Jason took a few minutes and thought of ways to help me. He suggested I check if my current vehicle had any warranties or GAP insurance I could cancel to get a refund to use as a down payment. This never crossed my mind! The next morning, I met Jason in the showroom. We talked a bit about my situation and then he introduced me to Jeff. They both sat down with me to see what we could figure out. I truly felt they were genuine, in finding a way to help me. I was also introduced to Mr. Ross, a wonderful finance director that again, took time to see what was in my best interest, financially and in a vehicle. Finally, I was able to sit down with Kenny to sign the paperwork on my new Ford Focus! Each one of these gentlemen, went above and beyond and helped me out of a very desperate situation. I could not ask for a better experience and I hold these guys in high regard. Way to go Five Star Ford! More

I have purchased 8 vehicles from Five Star Ford and the last 6 have been with Marissa Thompson. I would say she is the number one reason I return to Five Star Ford for my vehicle purchase. Her no hassle ap last 6 have been with Marissa Thompson. I would say she is the number one reason I return to Five Star Ford for my vehicle purchase. Her no hassle approach and personal demeanor make it an easy sell. She is a valuable asset and as long as she is with Five Star I will return to buy my vehicles there. We consider her an extended family member and appreciate the honesty in which she addresses each situation. Ford has been my preference for years and as long as the quality and product remains reliable I will continue to consider Ford my first choice. Thank you More

I want to say a "Big Thank You" to Five Star Ford, my salesman Carlos Codie, and the finance dept. My experience was hassle free, honest and truly felt that they had my best interest in mind. This is the salesman Carlos Codie, and the finance dept. My experience was hassle free, honest and truly felt that they had my best interest in mind. This is the second car I have purshased from Five Star Ford and if in the future I decide to buy again it will be with them. Carlos was great, not pushy and took all the time I needed to decide on the purchase of my 2010 Ford Escape. He was right there to make sure I understood how to use all the new features, along with making sure it was detailed to my satisfaction upon delivery. All I can say if you want a "painless new car purchase" go to Five Star Ford!! Thank you again Carolyn Smith More

Daryn was great to work with. He was friendly, answered all our questions and was never pushy. He helped us setup the Sync system before we left. He patiently spent a lot of time with us as we came in th all our questions and was never pushy. He helped us setup the Sync system before we left. He patiently spent a lot of time with us as we came in thinking about buying an Escape but then changed our minds to get a Fusion. Overall a very pleasant experience ! More

Roland was excellent. I submitted a request on the internet to several dealerships and Roland answered back very quickly and answered my questions and requests directly. Others needed more informatio internet to several dealerships and Roland answered back very quickly and answered my questions and requests directly. Others needed more information and tried to side-step my questions. Roland and I did most of our deal by email which was my preferred method of communication. We came to an agreement and I came in to drive the car and fill out the paperwork before driving off in my new F-150. Everyone else was very friendly as well and gave us our space when we needed it. I wouldn't hesitate to do this again, in fact my daughter needs a car now and I have an email in to Roland. Thanks again Five Star Ford! More