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Five Star Subaru of Grapevine
Grapevine, TX
4,010 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 4,010 reviews
April 29, 2025
Service is great. Service advisors help each other out to facilitate service. Team approach was great. Communication had one hiccup on notifying when to expect to p Service advisors help each other out to facilitate service. Team approach was great. Communication had one hiccup on notifying when to expect to pickup my car. The mechanic left early due to emergency without completing the service as expected. I was notified very late and had to wait another 1/2 day. More
by Freddie
April 29, 2025
They are always wry helpful and attentive. My vehicle is serviced with in the time period they say. My vehicle is serviced with in the time period they say. More
by Kcraft 1005
April 28, 2025
I was very happy. Service was good. They worked with me to where I needed to be. Service was good. They worked with me to where I needed to be. More
by KAREN.LENTS
Verified CustomerApril 28, 2025
Professional, proficient and patient during the test drive, during the paperwork process, and at signing. drive, during the paperwork process, and at signing. More
by COACHAREVALO
April 27, 2025
We have had nothing but issues with our vehicle and the dealership won’t fix them all. We bought a vehicle in good faith from Five Star and it has been nothing but a nightmare. This dealership had such hig dealership won’t fix them all. We bought a vehicle in good faith from Five Star and it has been nothing but a nightmare. This dealership had such high ratings, so we felt confident buying from them. We were very, very wrong. More
by Rachel B
Employees Worked With
April 27, 2025
James Inim wasn't what I expected for a salesman -- a pleasant surprise! He gave me all the info and time with the car to make a decision. He got a car transferred from another dealership and met their pleasant surprise! He gave me all the info and time with the car to make a decision. He got a car transferred from another dealership and met their price. I recommend working with Chief James. More
by NICOLEDAUTREMONT
April 26, 2025
They were great! John Mosqueda went above and beyond for us. We had so many questions and he was so patient!! He wanted to make sure we got the car that was right for John Mosqueda went above and beyond for us. We had so many questions and he was so patient!! He wanted to make sure we got the car that was right for us. Thank you! The man who helped us with the paperwork and financing was also great. Not pushy, just helpful. Thank you! More
by BRUNNERT
April 25, 2025
Great experience, very impressed with Jaylon and the rest of the team. We’d go back again! of the team. We’d go back again! More
by ASHLEYNSHARPE18
April 24, 2025
It was caos had appointment with finance at a certain time and finance was late...... time and finance was late...... More
by BOOBABY6367
April 24, 2025
Super customer service and Matt did great The problem was fixed and the appointment schedule made it easy for us was fixed and the appointment schedule made it easy for us More
by flight09
