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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,097 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,097 reviews

June 20, 2025

Everyone at the dealership was extremely pleasant, and Deion worked with me one on one, answering all my questions promptly, and when my certain situation he handed me over to The customer advocacy care More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa, customer advocacy dept
Jun 20, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Bianca, for taking the time to share your Five Star Subaru service experience. Between visits, reach Deion or me at 817-438-1700. We are here to keep in you knowledgeable and happy with your car. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

June 20, 2025

We had the pleasure of working with Darrell Cooper and it was a great experience! We told him what vehicle we working looking at and he pulled it up for us to take a look and we loved it. The actual process More

by JIMANNETTE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Five Star Subaru of Grapevine responded

JIMANNETTE1, Congratulations on your new car from Darrell at Five Star Subaru! We are excited you are driving a Subaru and want to help you fully enjoy your ride. Let us know if you have technical or care questions at 817-438-1700. Thank you for sharing your shopping experience. Best regards, David Cheney, General Sales Manager

June 20, 2025

I’ve already spent two grand on the car I purchased car has been in the shop twice More

by JUSTINKLU85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Fraikes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

I had a great experience at this dealership. Jailyn was phenomenal. He didn’t haggle me. We got right to the point and I left with a car within two hours. This was a great experience and how I f More

by JOHNNIECE.CHAMBERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Five Star Subaru of Grapevine responded

Thank you, JOHNNIECE.CHAMBERS, for shopping with Jaylon at Five Star Subaru. Congratulations on your purchase and please let us know if there is anything else we can do for you at 817-438-1700. We are excited to help you enjoy your car. Take care, David Cheney, General Sales Manager

June 20, 2025

One of the easiest and low stress car buying experiences I've ever had. David was great to work with- would highly recommend! More

by NPAIGEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Five Star Subaru of Grapevine responded

NPAIGEM, Thank you for taking the time to share your shopping experience at Five Star Subaru. David and your sales team remain available at 817-438-1700. We want to make certain you enjoy your Lexus. Best regards, David Cheney, General Sales Manager

June 20, 2025

We had a great car buying experience. Cooper was the best. The test drive was great. More

by BREWTECH454
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Five Star Subaru of Grapevine responded

BREWTECH454, We are so excited you are driving a car from Five Star Subaru! Darrell is focused on customer satisfaction and we encourage you to stay in touch at 817-438-1700. We are here for you! Congratulations! Best regards, David Cheney, General Sales Manager

June 20, 2025

I only remember meeting Nart and the finance manager. Both were very nice. Nart was very professional, friendly, helpful, explained everything about the car and was able to meet the payment I could affo More

by JONI.JACOBS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, JONI.JACOBS, on your new car from Nart at Five Star Subaru. Customer experience is iimportant and we want to hear from you at 817-438-1700 should you need additional vehicle advice. Don't hesitate to let us know how we can help you enjoy your Subaru. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

June 20, 2025

Great dealership. Fantastic selection of cars to choose from. Casey Pierce was very knowledgeable and a got me the exact vehicle I wanted. I would only use her for fut More

by DARRAL.STEELE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Five Star Subaru of Grapevine responded

Thank you, DARRAL.STEELE, for taking the time to share your Five Star Subaru shopping visit. Customer satisfaction is our focus and we want to hear from you at 817-438-1700 when you have technical or care questions. Let us know how we can help you enjoy your car. Best regards, David Cheney, General Sales Manager

June 19, 2025

Casey was very knowledgeable of the Subaru Outback and understanding of our needs. There was never any pressure to buy or upgrade anything. We truly could not be happier with our experience at Five Star S More

by DEBBIEWMATHENY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, DEBBIEWMATHENY, on your Outback from Five Star Subaru! Casey and our team are grateful for the chance to help you enjoy your new car. Stop by or call 817-438-1700. Let us know how we can help. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

June 18, 2025

Harvey was incredily nice, worked hard to get my deal completed. Everyone I came in contact with was very friendly More

by JASON.GARCIA826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Liversidge
Jun 19, 2025 -

Five Star Subaru of Grapevine responded

Jason, Thanks for taking the time to share your feedback. Harvey and the Five Star Subaru team are excited you shopped with us and we want to continue serving you. Reach us at 817-438-1700 for vehicle advice any time. Enjoy your ride! Best regards, David Cheney, General Sales Manager

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