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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,444 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,444 reviews

June 16, 2024

Jordan was the most helpful salesman I talked to while searching for the vehicle I wanted from multiple dealerships. Five Star Subaru gave the best price right off the bat with no need to haggle & did not More

by ML33
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

ML33, We are so excited that you have a new car from Five Star Subaru. Transparency is our goal and we continue to be available at 817-438-1700. Give us a call to revisit the features on your Subaru. Thank you for your business and great feedback. Best regards, David Cheney, General Sales Manager

June 16, 2024

The trade and car buying experience was a stress free situation! Highly recommend Five Star Subaru! More

by MELMALLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

MELMALLOW, We hope you are enjoying your car from Five Star Subaru. Should you have any additional questions, please reach our team at 817-438-1700. We are focused on helping you fully enjoy your ride. Thank you, David Cheney, General Sales Manager

June 16, 2024

I liked how I was greeted upon my arrival and when advised of my scheduled appointment, my car was taken in right away. My daughter and I were then escorted to the waiting area and informed of free s More

by chollis2306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Littrell
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Chollis2306, Efficient and timely service is the goal at Five Star Subaru. Whenever you need our vehicle advice, please call 817-438-1700. We are here to share our knowledge. Safe travels and thanks for your feedback. Sincerely, Jakob Ritter, Service Director

June 16, 2024

Jordan was the greatest. he reached out to me as me lease end date neared and I let him know what model, color and features I wanted. He checked current and incoming invent More

by Nugrammi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Nugrammi, Thank you for recognizing Jordan and Five Star Subaru. To help you enjoy your car, please stay in touch with Jordan at 817-438-1700. We are here to help you understand your vehicle's features. Stop by or call us any time. Take care, David Cheney, General Sales Manager

June 15, 2024

Service was completed quickly and everyone was very accommodating. Waiting area was super clean. Will definitely be back. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Rhonda, for sharing your service experience at Five Star Subaru. Reach Rex or me at 817-438-1700 any time. We are here to address all of your automotive concerns. Best regards, Jakob Ritter, Service Director

June 15, 2024

Mike, my service advisor, did an outstanding job dealing with my car and I am happy and relieved with the outcome. However, I do not have a get deal of trust concerning the maintenance checks especially the More

by 1951mark
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I was pleased dealing with Jaylin , fine young man He gave us an orientation on the car’s features - very helpful More

by BRIAN.SHIELDS28
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Brian, for rating your shopping experience at Five Star Subaru. Jaylon and our staff remain available at 817-438-1700. We are focused on your ownership journey. Congratulations! Take care, David Cheney, General Sales Manager

June 15, 2024

Great experience! Went in to look at a used truck and left with a Subaru Outback. Jordan and Jeremy were so helpful and actually listened to me and my needs! I appreci More

by TRUDY.HUGHES53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Trudy, on your new Outback from Five Star Subaru. Reach Jordan, Jeremy, or me at 817-438-1700 should you have questions. We want to help you enjoy your car. Thank you, David Cheney, General Sales Manager

June 15, 2024

We had the most amazing car buying experience at Dr. Sam Pack’s Five Star Subaru. Joe Tareen was a joy to deal with and Brandon in Finance was friendly, upfront, and honest. We definitely recommend! More

by JEFFIVES723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Tareen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Jeff, on your purchase at Five Star Subaru. Please stay in touch at 817-438-1700. We are here to help you enjoy your car. On behalf of Dr. Pack and our team, we thank you! Best regards, David Cheney, General Sales Manager

June 14, 2024

I enjoy the experience this location gave me. . five stars in my eyes.. I am grateful they listen to my need and help me pick my dreams car More

by MICHEA.WHITMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Five Star Subaru of Grapevine responded

Michea, Thank you for being a valued Five Star Subaru customer. Complete customer satisfaction is our focus. Please stay in touch at 817-438-1700. Let us know if there are features on your car you would like to revisit. Best regards, David Cheney, General Sales Manager

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