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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,051 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,051 reviews

May 29, 2025

I take my 2015 Outback for service and Matt is awesome. The loaner car and working with my slow after market extended warranty. I will definitely be looking to buy a new Outback and I’ll be back when I do More

by Marlasallin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Definitely not the stereotypical car salespeople. Anybody I dealt with ensured my needs were understood and then met. I felt everyone wanted me to walk out of there happy. And that’s exactly how it e More

by MATTEOSCARDACCIONE
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Had my oil change done today. It was fast and the recommendations are reasonable. Thanks so much Dylan Freeman. More

by LUISE817
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan Freeman
May 28, 2025 -

Five Star Subaru of Grapevine responded

LUISE817, We appreciate you at Five Star Subaru! Thank you for recognizing Dylan and his efforts to provide you with an excellent service experience. Should you need additional vehicle advice, please reach us at 817-438-1700. We are here to help you enjoy your car. Take care, Jakob Ritter, Service Director

May 26, 2025

Jr was great. He showed me the car. Answered questions. This is the 2nd car. I have bought there More

by SAMSTAR2312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Five Star Subaru of Grapevine responded

Thank you, SAMSTAR2312, for shopping at and endorsing Five Star Subaru! JR and our entire team are grateful to help with your auto needs. Should you have technical or care questions, please reach us at 817-438-1700. We are here for you! Congratulations and take care, David Cheney, General Sales Manager

May 26, 2025

Stayed late in a Friday night and did not complain and finished the car transaction. More

by BAYLORLAWSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, BAYLORLAWSTER, on your new car from Five Star Subaru! Customer service is a priority with our team and we are grateful to have helped you drive away happy. Call us at 817-438-1700 for vehicle advice any time! We are here for you. Thank you, David Cheney, General Sales Manager

May 26, 2025

I love going to Five Star Subaru Grapevine for my car service. They have nice waiting area with awesome snack bar. Thank you Kyle Calvaruso for assisting me with my Outback More

by STEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso
May 27, 2025 -

Five Star Subaru of Grapevine responded

STEF, We love that you continue to choose Five Star Subaru! Thank you for your loyalty to our dealership. Don't hesitate to reach Kyle or me at 817-438-1700 whenever you need vehicle advice. Safe travels and thanks again, Jakob Ritter, Service Director

May 25, 2025

Every need was met! Super helpful support throughout my shopping/buying process. I’m really glad I chose Five Star Subaru. More

by TFOX003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, TFOX003, on your purchase at Five Star Subaru! John and our team are focused on customer satisfaction and if there is any thing else you need, please call us at 817-438-1700. We want you to fully enjoy your car. Thanks for shopping with us! Best regards, David Cheney, General Sales Manager

May 23, 2025

The best service I have ever had from a car dealer! The service summary was very detailed and informative! More

by Campbellbill2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, Campbellbill2, on your new car from Five Star Subaru. Should you have additional questions, reach us at 817-438-1700. We are focused on your driving journey. Thanks for sharing! Best regards, David Cheney, General Sales Manager

May 23, 2025

I dropped in for state inspection and a minor noise problem. They found the problem and started the repairs right then. Love my Subaru More

by Luvmysubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
May 24, 2025 -

Five Star Subaru of Grapevine responded

Luvmysubaru, We appreciate you at Five Star Subaru! When Travis or I can help with future care needs, please reach us at 817-438-1700. We are focused on helping you enjoy your ride. Thank you, Jakob Ritter, Service Director

May 23, 2025

Matthew B went far above and beyond to make sure our transmission replacement was not painful at all! Subaru, as a company, really stands behind their products and values their customers, and it is alwa More

by rangran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Five Star Subaru of Grapevine responded

Thank you, rangran, for taking the time to endorse Matthew and the Five Star Subaru service center. We are happy to share our knowledge. When you have questions about your car, call 817-438-1700. We look forward to helping you again. Take care, Jakob Ritter, Service Director

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