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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

July 14, 2023

I thought I was going to purchase from Sewel Subaru. I bought from Five Star Suraru. I had talked to 3 Subaru dealers before I spoke with representative at Five Star. 2 of 3 other dealers were more i More

by JL_1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, JL_1! We are so happy you found your way to our dealership for the purchase of your new car. Customer satisfaction is a priority and we look forward to helping you enjoy your ride. Reach Jesse and our team at 817-438-1700 with technical or care questions. Thank you for your kind words and call on us any time. Sincerely, Doug Laymon, Sales Manager

July 14, 2023

Very easy to get thru the whole purchasing procedure and financing with 5-Star Subaru ! I would highly recommend this place to anyone interested in purchasing a Subaru ! More

by VERBA88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, VERBA88, on the purchase of your new car. At Five Star Subaru, we strive to provide exceptional service and ensure our customers have a positive experience. Your satisfaction is our ultimate goal, and we are grateful for the opportunity to serve you. We welcome you to stop by or call 817-438-1700 with technical or care questions at any time. Thank you for your kind words and business, Doug Laymon, Sales Manager

July 13, 2023

From start to finish the experience was great, never had we been treated so well. Derek is an outstanding person and salesman and Brandon also in the finance dept. More

by Danstokesjr18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jul 14, 2023 -

Five Star Subaru of Grapevine responded

Hello Danstokesjr18, We are excited to help you enjoy your new Subaru! Congratulations on the purchase of your car and don't hesitate to call Derek and our team at 817-438-1700 with questions. We look forward to serving you again at Five Star Subaru. Thank you, Doug Laymon, Sales Manager

July 12, 2023

Great experience! Good processes, friendly people. No issues with getting the paperwork done and out the door. Thanks! More

by John117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hacker
Jul 13, 2023 -

Five Star Subaru of Grapevine responded

John117, Thank you for shopping at Five Star Subaru. We strive to provide exceptional service, and your satisfaction is our top priority. Let us know if you have additional questions about your Toyota at 817-438-1700. We are here to help you enjoy your car. Take Care, Doug Laymon, Sales Manager

July 12, 2023

Sean, the service writer, has excellent people skills. He was a pleasure to do business with. More

by Knightgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 13, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Knightgw, for choosing Five Star Subaru for your recent vehicle service. We appreciate your trust in our team and the opportunity to assist you with maintaining your vehicle. Should you have any further questions or concerns regarding your vehicle, please don't hesitate to reach out to our service department at 817-438-1700. Safe travels, Jake Ritter, Service Director

July 10, 2023

Our sales rep Jaime was courteous and friendly and helpful. He helped us get the best deals we can get and was there for any questions. The finance manager, Kenny, was also a pleasure to work with. No More

by Vy N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Five Star Subaru of Grapevine responded

Congratulations Vy on your purchase at Five Star Subaru. We are grateful for the trust you placed in us during your recent purchase. Our team remains committed to delivering excellence and ensuring that every step of your journey with us is memorable. If there is anything else we can assist you with, please do not hesitate to reach out at 817-438-1700. Thank you, Doug Laymon, Sales Manager

July 09, 2023

David Hendricks took care of my purchase beginning to end. Absolutely great experience Thank you More

by cndholloway
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jul 10, 2023 -

Five Star Subaru of Grapevine responded

Congratulations cndholloway on your new Subaru! We are grateful for the trust placed in Five Star Subaru during your recent purchase. David and our team remain committed to delivering excellence and ensuring that every mile of your journey in your car is great. If there is anything else we can assist you with, please do not hesitate to reach out to us at 817-438-1700. Thank you for your business and review. Best Regards, Doug Laymon, Sales Manager

July 09, 2023

Very friendly. Cared about my needs. Orientation of the car and the follow up care program. More

by johnspringlife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jul 09, 2023 -

Five Star Subaru of Grapevine responded

Congratulations John! At Five Star Subaru, our mission is to make the car buying process as smooth and enjoyable as possible. We are thrilled to have been a part of your journey and are delighted to know that you were satisfied with our team's expertise and assistance. Your satisfaction is our top priority, and we are committed to helping you enjoy your Subaru. Call on us at 817-438-1700 to help you. Thank you, Doug Laymon, Sales Manager

July 08, 2023

I came in and was helped immediately. I got to test drive the car I was interested in and was able to order the vehicle I wanted. Thought it took longer than the predicted time of arrival More

by jayson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Five Star Subaru of Grapevine responded

Hello Jayson, We wanted to take a moment to express our sincere gratitude for choosing Five Star Subaru for your recent purchase. It was a pleasure serving you, and we are thrilled to know that you had a positive experience. We want to make certain you know everything about your new Subaru. Stop by or call 817-438-1700 with questions at any time. Thank you for your business and kind review. Best Regards, Doug Laymon, Sales Manager

July 07, 2023

The people were friendly, professional and very helpful. I would recommend them to anyone buying a new car. More

by TLPADILLA48
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Frank Lara
Jul 07, 2023 -

Five Star Subaru of Grapevine responded

Hello ELPADILLA48 and thank you for taking the time to rate your Five Star Subaru shopping experience. On behalf of your sales team, we are thrilled to hear about your positive experience. We value your business and look forward to serving you when you call 817-438-1700. Take Care, Doug Laymon, Sales Manager

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