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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

May 28, 2023

I am very satisfied with the service I received. I would definitely recommend to anyone. More

by GABBY1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2023 -

Five Star Subaru of Grapevine responded

Hello GABBY1984, Thank you for recommending EB and Five Star Subaru. Let us know if you would like to revisit the features of your Subaru at 817-438-1700. We want to make your new car the best driving experience. Best Regards, Doug Laymon, Sales Manager

May 28, 2023

Casey and Jeff were great! ! They made sure I got the best deal on my 2024 Subaru Outback! Casey knew I had 3 month old twins and needed to be in and out of the dealership quick More

by jadi.spangler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane - Finance Manager, Jeff Davis
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May 29, 2023 -

Five Star Subaru of Grapevine responded

Congratulations Jadi on the purchase of your new car at Five Star Subaru. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out to us at 817-438-1700. We are here to help and are committed to ensuring your continued satisfaction. Thank you, Doug Laymon, Sales Manager

May 27, 2023

Very nice and friendly staff. Good dealership. Derek is really nice and helped us in getting the car quickly. More

by rajiv2959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Five Star Subaru of Grapevine responded

Hello rajiv2959, We wanted to take a moment to express our sincere gratitude for the high marks and wonderful comments you shared about your shopping visit to Five Star Subaru. Your feedback means the world to us, and it truly brightened our day. Let us know when you have questions about your new car at 817-438-1700. We are here to help you fully enjoy your ride. Thank you, Doug Laymon, Sales Manager

May 27, 2023

The process of buying a car was extremely smooth. Absolutely no one was pushy. The men I worked with were beyond respectful and attentive to what I was asking. I’m grateful I purchased my car here. More

by annikas_00
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Five Star Subaru of Grapevine responded

Thank you annikas_00! At Five Star Subaru, we strive to create a welcoming and satisfying environment for all our customers, and we are delighted that we were able to meet your expectations. It's truly rewarding to know that you left our dealership with a smile on your face. Call on us any time at 817-438-1700. Let us know if you want to revisit the features of your new car. Take Care, Doug Laymon, Sales Manager

May 27, 2023

Absolutely blown away by how easy it was to work with Derek Adams and Kenny Wilder at Five Star Subaru. I would recommend Derek, Kenny, and the dealership to anyone looking for a five star experience wh More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Five Star Subaru of Grapevine responded

Hello Ron, Congratulations on your new Subaru from Five Star Subaru. If there's anything else we can assist you with, please feel free to reach out to us at 817-438-1700. We are here to help and are committed to ensuring your continued satisfaction. Thank you for your business and review, Doug Laymon, Sales Manager

May 27, 2023

I always service my cars with Five Star. Always great service will definitely come back again. More

by DLAYMON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ritter
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May 27, 2023 -

Five Star Subaru of Grapevine responded

Hello DLAYMON7, Thank you so much for taking the time to share your positive experience at Five Star Subaru! We are thrilled to hear that our service team provided excellent vehicle and customer care. We truly appreciate your business and look forward to serving you again in the future. Call on us anytime at 817-438-1700. Best Regards, Jake Ritter, Service Director

May 27, 2023

Awesome experience. Clay was great, not pushy, got answers to all our questions. Will recommend ya to every. More

by t1smith66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2023 -

Five Star Subaru of Grapevine responded

Hello t1smith66, Thank you for sharing your wonderful feedback about your recent shopping visit at Five Star Subaru. We are thrilled to hear that your experience was a positive one and that you were happy with Clay and his efforts. To help you fully enjoy your new car, stay in touch at 817-438-1700. We are here to share our technical and care knowledge. Best Regards, Doug Laymon, Sales Manager

May 26, 2023

Dealership was clean and well organized. Staff was courteous and I never felt pressured. Overall great experience More

by michalycandoit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Mijares
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May 27, 2023 -

Five Star Subaru of Grapevine responded

Hello michalycandoit, Congratulations on your new car purchase at Five Star Subaru! We truly appreciate your business and look forward to serving you again in the future. Call on us at 817-438-1700 when you have questions about your Subaru. We are here to help! Thank you, Doug Laymon, Sales Manager

May 26, 2023

Used the Official Subaru website to get some rough numbers on trading up, came out satisfied! More

by BCOPE
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Five Star Subaru of Grapevine responded

Thank you, BCOPE, for shopping at Five Star Subaru. We are excited to help you enjoy your new Subaru. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 817-438-1700. We are always here to help. Best Regards, Doug Laymon, Sales Manager

May 25, 2023

Five Star Subaru was very professional and helpful in the purchase of my car. Anthony was the salesman and he did a great job More

by Jarrell741
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Semler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Five Star Subaru of Grapevine responded

Hello Jarrell741, Thank you for endorsing Five Star Subaru. Helping you enjoy your purchase is our next goal. Call on Anthony or me at 817-438-1700 with technical or care questions. Customer experience is a priority with our team. Safe travels in your Subaru! Take Care, Doug Laymon, Sales Manager

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