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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

May 19, 2023

I offend hear from friends of their dealership experience. Problems after Problems, unsatisfactory repairs, uncaring personal, this drama is so common in this industry. Not so at Grapevine Subaru More

by meangene11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Five Star Subaru of Grapevine responded

Meangene11, We are a drama-free service center at Five Star Subaru! Thank you for your kind endorsement and support for a list of our staff. Helping you enjoy your Subaru is the goal. Call on us any time at 817-438-1700. Thanks again, Jake Ritter, Service Director

May 19, 2023

Purchasing a vehicle from Derek was a breath of fresh air, I can highly recommend him to anyone in the market for a new car. More

by gab757
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, gav757, on the purchase of your new Subaru! Derek and the entire Five Star Subaru staff are excited to help you enjoy your car. Stop by or call 817-438-1700 to review its technology any time. We are happy to help. Thank you for your business and review, Doug Laymon, Sales Manager

May 19, 2023

Had a great experience. Bill Klozik was very prompt and attentive. I am very happy with your service More

by gtaflinger
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Five Star Subaru of Grapevine responded

Gtaflinger, Thank you for shopping at Five Star Subaru. Bill is a great consultant and we encourage you to stay in touch at 817-438-1700. Helping you fully enjoy your Kia is the goal. Congratulations on your purchase! Take Care, Doug Laymon, Sales Manager

May 18, 2023

Exceptionally clean and convenient location, with no appointment required for Express Service. Michael, my service advisor, was personably professional and kept me informed and delivered in less time t More

by JTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Five Star Subaru of Grapevine responded

JTP, Thank you for taking the time to share a review of the Five Star Subaru service center. We want to keep you fully informed about the care of your car. Call on us any time at 817-438-1700. Enjoy your travels! Take Care, Jake Ritter, Service Director

May 18, 2023

Derrick was immensely helpful. Provided me with weekly updates so I knew what to expect. Would highly recommend Subaru of Grapevine and Derrick. More

by mleung22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
May 19, 2023 -

Five Star Subaru of Grapevine responded

Mleung22, It is great to know Derek and the Five Star Subaru sales team served you well. Thank you for shopping with us and call on us at 817-438-1700. Let us know how we can help you enjoy your new Subaru. Best Regards, Doug Laymon, Sales Manager

May 17, 2023

Cameron & Corbin were top notch. Very professional. Very happy with our Ascent. Would recommend to others. Thanks! More

by hdenzler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Five Star Subaru of Grapevine responded

Hello hdenzler, Thank you for shopping at Five Star Subaru. Cameron and I want to make certain you fully enjoy your new Subaru. Call on us at 817-438-1700 to review your vehicle at any time. We appreciate you! Best Regards, Doug Laymon, Sales Manager

May 17, 2023

Jaylon was our rep and he was great! Very attentive, kind, and patient. The rest of the staff we encountered was very nice as well. Loved our experience here. More

by knazcarate9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylon
May 17, 2023 -

Five Star Subaru of Grapevine responded

Thank you, knazcarate9, for taking the time to rate your Five Star Subaru shopping experience. We want you to love your BMW. So call on us at 817-438-1700 any time you need our advice. We are here for you! Best Regards, Doug Laymon, Sales Manager

May 15, 2023

Jesse Blackmon was professional and a "no pressure" salesman which I truly appreciated! He worked with me in the negotiation process and understood clearly when I told him "I would be walking off the More

by TRISH.ANGELI-LAMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Blackmon
May 15, 2023 -

Five Star Subaru of Grapevine responded

Trish, It is great to hear Jesse worked on your behalf with the purchase of your second Subaru. Customer satisfaction is a priority at Five Star Subaru. We welcome your questions at 817-438-1700. Enjoy your new car! Thank you, Doug Laymon, Sales Manager

May 15, 2023

Hayden, Azrael and Jeff were all very friendly, helpful, patient and considerate & we recommend them highly! We are excited regarding our new Outback! More

by rlunsford0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
May 16, 2023 -

Five Star Subaru of Grapevine responded

Thank you, rlunsford0, for recognizing our Five Star Subaru sales team. Customer satisfaction is a priority and your questions are always welcome at 817-438-1700. Stop by or call us any time you would like to review your new Outback. Congratulations! Best Regards, Doug Laymon, Sales Manager

May 13, 2023

Very grateful. Mike Ohanesian is always so helpful. Can’t say enough good things!! Went in with no appt. Son had more miles on his Crosstrek than I realized so was More

by Lkmeyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Five Star Subaru of Grapevine responded

Hello Lkmeyne, On behalf of Mike and the entire Five Star Subaru service staff, thank you for your endorsement. We want you knowledgeable about the care of your Crosstrek. Call on Mike and our team any time at 817-438-1700. Safe travels, Jakob ritter, Service Director

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