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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,463 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,463 reviews

August 20, 2023

this experience for buying my new car is so so so great! highly recommend! especially David! More

by ALINAA.GUO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, ALINAA.GUO, on your new Subaru! We were happy to help you shop for your new car at Five Star Subaru. David and I can be reached at 817-438-1700. Please let us know how we can help you enjoy your Subaru. We are here for you. Thank you for your recommendation! Sincerely, Doug Laymon, Sales Manager

August 20, 2023

We enjoyed the good customer services. We were treated respectful and we appreciate David for his excellent customer service even on the phone More

by RR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Five Star Subaru of Grapevine responded

RR, We appreciate hearing from you! Thank you for shopping at Five Star Subaru. Let us know how we can help you enjoy your car at 817-438-1700. Know that we are here for you. Take care, Doug Laymon, Sales Manager

August 20, 2023

Fast and friendly Subaru services, even when they appeared to be overbooked. Waiting area is pretty spacious and they provide snacks and drinks while you wait. They also have a nice little children’s More

by whoopie_do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Five Star Subaru of Grapevine responded

Thank you, whoopie_do, for choosing Five Star Subaru for your vehicle care. Don't hesitate to call 817-438-1700 with questions. Dyson, Jordan, and I are here to help you enjoy your car. Safe travels, Jake Ritter, Service Director

August 20, 2023

I enjoyed working with an experienced and enthusiast salesman in a clean professional dealership that I can trust to take care of any future service issues or needs More

by darell.schwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Darell, for rating your Five Star Subaru shopping experience. Your trust in our team is appreciated. If there is anything else you need, give us a call at 817-438-1700. Enjoy your new car and call on us any time. Best regards, Doug Laymon, Sales Manager

August 19, 2023

The entire process was quick and painless. I preordered a 2024 Crosstrek and I was in the building for maybe an hour before I was driving out with my new car. Jordan was great. He texted me we More

by taramay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 20, 2023 -

Five Star Subaru of Grapevine responded

Hello Taramay, Congratulations on the delivery of your 2024 Crosstrek. We are so excited to help you enjoy your car. Stay in touch at 817-438-1700. We are here for you. Thank you, Doug Laymon, Sales Manager

August 19, 2023

From our first phone call to the now, the experience was fantastic. The environment (and vibe) at the dealership is welcoming and positive. More

by andrea.ash1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Five Star Subaru of Grapevine responded

Andrea, Thank you for taking the time to recognize Shannon, Corbin, and our Five Star Subaru processes. When you have questions about your Subaru, we want to hear from you at 817-438-1700. In the meantime, enjoy your car. Best regards, Doug Laymon, Sales Manager

August 19, 2023

Awesome, 4th vehicle, great service, great people, don’t forget our salesperson ‘BB’. He also gets very high marks Thanks for the Subarus More

by MBULLTEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 20, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, MBULLTEX, on your new car purchase at Five Star Subaru. Your loyalty to our dealership is very much appreciated and we look forward to hearing from you again at 817-438-1700. Thank you for your continued business and review. Best regards, Doug Laymon, Sales Manager

August 19, 2023

They always make sure everything I need is being taken care of. I love how everyone here is polite and how they keep snacks and drinks while you have to wait. More

by shari.k.henson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
Aug 20, 2023 -

Five Star Subaru of Grapevine responded

Shari, We appreciate you at Five Star Subaru and we are always available for your questions at 817-438-1700. Reach out to Sean or me at any time for our advice or to schedule future appointments. Thank you, Jake Ritter, Service Director

August 19, 2023

Have found everyone Very helpful and responsive to questions. Would recommend this dealership for anyone interested in a Subaru More

by jcraiker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Five Star Subaru of Grapevine responded

Congratulations jcraiker on your new Subaru. The Five Star Subaru staff remain available for questions at 817-438-1700. Don't hesitate to give us a call. Enjoy your car! Best regards, Doug Laymon, Sales Manager

August 19, 2023

The whole purchase process was very simple and efficient. Thank you to Five Star Subaru team. More

by ISMILE7875
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 20, 2023 -

Five Star Subaru of Grapevine responded

Hello ISMILE7875! Congratulations on the purchase of your new Subaru. Call on Jeff, Jesse, or me at 817-438-1700 with technical or care questions. Customer service remains our priority. Thank you, Doug Laymon, Sales Manager

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